Exam 11: Leadership and Trust

Emotional intelligence (EI)is the best predictor of who will emerge as a leader.

Identification of Leadership Behaviors Patrick has just been hired in a management/leadership position for Trion's Inc. It should prove a challenging position due to the fact the Board of Directors wants to see the profit margin back to 5% in 18 months or less. Things have not been going well at Trion's Inc. Patrick wonders which leadership style will be more effective in order to accomplish the tasks that need to be done? He does not have much time so maybe he should centralize authority, dictate work methods, and make the decisions, at least for a while. However, that really is not the method Patrick prefers. He would rather involve employees in decision making, delegate authority, and encourage participation in decision- making, but make the final decision himself. From what he has observed, the last leadership style that was used with the group of employees was to allow employees to do whatever they wanted, giving them complete freedom to make decisions. The only input from the leader was to supply necessary materials and answer questions. -If Patrick decides to ask one of the members of the group to make the decision for the group based on the facts presented to the group, he will using the Vroom ________ decision making style.

Transactional leadership, as compared with transformational leadership, is more strongly correlated with lower turnover rates, higher productivity, and higher employee satisfaction.

Application of Path- Goal Theory Harry knows that there are a variety of differing ways to effectively lead. However, he would like to be more effective at his job as well as helping his first- line managers also be effective leaders. As he thinks about his first- line managers, he realizes that they all demonstrate a wide variety of leadership styles. Jennie lets her employees know exactly what is expected of them and gives specific guidelines on how tasks are to be accomplished. Jack, on the other hand, always solicits employee information and suggestions before making a decision. Kate expects so much from her employees. She sets challenging goals and expects her employees to reach those goals. Then, there is Frank who is always outgoing and friendly, endlessly concerned with his employees and their welfare. Harry decides to use House's path- goal theory to analyze his current situation. -If Harry follows the path- goal theory, which of the following could he do to help his first- line supervisors?

________ is/are not one of the situational factors thought to influence the relationship between leader behavior and subordinate motivation to perform in the path- goal theory.

What is the basic assumption of situational approaches to leadership?

A leader who allows his employees complete freedom to make decisions and to complete work in whatever way they think is best is using which leadership style?

According to the Ohio State studies, a leader who is high in ________ is characterized by behavior that attempts to organize work, work relationships, and goals.

Tannenbaum and Schmidt suggested that in the long run, managers should move toward an employee- centered leadership style.

Application of Path- Goal Theory Harry knows that there are a variety of differing ways to effectively lead. However, he would like to be more effective at his job as well as helping his first- line managers also be effective leaders. As he thinks about his first- line managers, he realizes that they all demonstrate a wide variety of leadership styles. Jennie lets her employees know exactly what is expected of them and gives specific guidelines on how tasks are to be accomplished. Jack, on the other hand, always solicits employee information and suggestions before making a decision. Kate expects so much from her employees. She sets challenging goals and expects her employees to reach those goals. Then, there is Frank who is always outgoing and friendly, endlessly concerned with his employees and their welfare. Harry decides to use House's path- goal theory to analyze his current situation. -This theory proposes that leader behavior will be ineffective when it is redundant to sources of or ________ incongruent with ________ .

Which of the following traits is not among those that differentiate leaders from nonleaders?

Fiedler's LPC theory states that task oriented leaders are more effective in situations that are either

According to Lewin, quantity of work done was equal for managers using the laissez- faire and democratic leadership styles.

Compare and contrast managers and leaders.

A leader who involves employees in decision- making, delegates authority, and gathers input from employees, but makes the final decision his/herself is using the________ style of leadership.

________ trust is based on fear of reprisal if the trust is violated.

Identification of Leadership Behaviors Patrick has just been hired in a management/leadership position for Trion's Inc. It should prove a challenging position due to the fact the Board of Directors wants to see the profit margin back to 5% in 18 months or less. Things have not been going well at Trion's Inc. Patrick wonders which leadership style will be more effective in order to accomplish the tasks that need to be done? He does not have much time so maybe he should centralize authority, dictate work methods, and make the decisions, at least for a while. However, that really is not the method Patrick prefers. He would rather involve employees in decision making, delegate authority, and encourage participation in decision- making, but make the final decision himself. From what he has observed, the last leadership style that was used with the group of employees was to allow employees to do whatever they wanted, giving them complete freedom to make decisions. The only input from the leader was to supply necessary materials and answer questions. -If Patrick delineates which "what, how, and why" work should be performed, he would be focusing mainly on

The________ style of leadership behavior can be further classified in two ways: consultative and participative.

According to Blake and Mouton's Managerial Grid, Country Club Management would have a score of ________ .

According to Hersey and Blanchard, a low task- high relationship situation (S4)would require the ________ leadership style.