Exam 11: Leadership and Trust

Application of Hershey and Blanchard's Situational Leadership Theory (SLT) Eric has a wide variety of employees he is trying to lead. Everything from age to experience to enthusiasm varies. Some employees need a lot of direction, and just the other day he upset one of the older, experienced workers, Hazel, by trying to help too much. After all, she probably did know the job better than he did, and she was a very willing and capable worker. She had worked at her job for 20 years. Yet he was only trying to be helpful, and he was trying to compensate for the day before when he had not told Joe enough. Joe was a new employee, very enthusiastic, but very little experience. Joe needed the roles defined and specific information on how to do some tasks. Hank, on the other hand, likes to share in decision- making, and Eric's main role is that of communication and facilitation. Eric has chosen to apply Hersey and Blanchard's situational leadership theory. -According to Hersey and Blanchard, Eric probably needs to focus more on which variable?

________ is a situational leadership model.

Relationship- oriented leaders perform best in either very favorable or very unfavorable conditions.

Japanese leaders are expected to be humble and speak infrequently.

________ leaders usually make decisions on their own and announce them to their direct reports.

Team leaders known as a troubleshooters are most likely to contribute by asking penetration questions, helping the team talk through problems, and getting needed resources from external constituencies.

The most effective style used by managers according to the Blake and Mouton's managerial grid is one that is high on concern for task and low on concern for people.

Most organizational relationships are rooted in knowledge- based trust.

Which of the following is generally not true about a manager?

Application of Path- Goal Theory Harry knows that there are a variety of differing ways to effectively lead. However, he would like to be more effective at his job as well as helping his first- line managers also be effective leaders. As he thinks about his first- line managers, he realizes that they all demonstrate a wide variety of leadership styles. Jennie lets her employees know exactly what is expected of them and gives specific guidelines on how tasks are to be accomplished. Jack, on the other hand, always solicits employee information and suggestions before making a decision. Kate expects so much from her employees. She sets challenging goals and expects her employees to reach those goals. Then, there is Frank who is always outgoing and friendly, endlessly concerned with his employees and their welfare. Harry decides to use House's path- goal theory to analyze his current situation. -Kate demonstrates which leadership style?

According to Tannenbaum and Schmidt, in the long run, which leadership style should managers move toward?

Identification of Leadership Behaviors Patrick has just been hired in a management/leadership position for Trion's Inc. It should prove a challenging position due to the fact the Board of Directors wants to see the profit margin back to 5% in 18 months or less. Things have not been going well at Trion's Inc. Patrick wonders which leadership style will be more effective in order to accomplish the tasks that need to be done? He does not have much time so maybe he should centralize authority, dictate work methods, and make the decisions, at least for a while. However, that really is not the method Patrick prefers. He would rather involve employees in decision making, delegate authority, and encourage participation in decision- making, but make the final decision himself. From what he has observed, the last leadership style that was used with the group of employees was to allow employees to do whatever they wanted, giving them complete freedom to make decisions. The only input from the leader was to supply necessary materials and answer questions. -If Patrick chooses to ask his employees their opinion as a group and then make the decision for his group he is demonstrating Vroom's________ style of decision making.

Describe the four leadership styles that are exhibited in path- goal theory.

Men tend to use a more directive and assertive leadership style than women.

According to Hersey and Blanchard, which leadership style would probably work best with Joe?

The behavioral dimension of leadership involving the concern that the leader has for the feelings, needs, personal interest, problems, and well being of followers is referred to as

According to Tannenbaum and Schmidt, which leadership style will be most effective in the long run?

Fiedler assumes that a person's leadership style is

A model or theory of leadership that focuses on how leaders influence subordinates' perceptions of work goals and the path to achieve those goals is referred to as

The Ohio State studies described a production- oriented leader as one who emphasizes interpersonal relations and takes a personal interest in the needs of employees.