Exam 11: Leadership and Trust

Identification of Leadership Behaviors Patrick has just been hired in a management/leadership position for Trion's Inc. It should prove a challenging position due to the fact the Board of Directors wants to see the profit margin back to 5% in 18 months or less. Things have not been going well at Trion's Inc. Patrick wonders which leadership style will be more effective in order to accomplish the tasks that need to be done? He does not have much time so maybe he should centralize authority, dictate work methods, and make the decisions, at least for a while. However, that really is not the method Patrick prefers. He would rather involve employees in decision making, delegate authority, and encourage participation in decision- making, but make the final decision himself. From what he has observed, the last leadership style that was used with the group of employees was to allow employees to do whatever they wanted, giving them complete freedom to make decisions. The only input from the leader was to supply necessary materials and answer questions. -Which leadership style will work for Patrick in either very favorable or very unfavorable situations?

Leaders who inspire followers to transcend their own self- interests for the good of the organization, and are capable of having a profound and extraordinary effect on followers are________ leaders.

According to the Ohio State Studies, a leader who is high in________ is characterized by mutual trust and respect for employees' ideas and feelings. He/she also shows concern for employees' comfort, well- being, and satisfaction.

According to Fiedler's LPC Theory,

The key properties of a(n)________ seem to be inspirational possibilities that are value centered, realizable, and have superior imagery and articulation.

According to House, a leader that sets challenging goals and expects employees to perform at their highest level is using which of the following leadership styles?

Transformational leaders direct the efforts of their followers using tasks, rewards and structure.

According to Hersey and Blanchard, at R1 (an unable and unwilling follower), the leader's behavior should be

Blake and Mouton's managerial grid identified five key leadership styles and concluded that the best style was contingent on situational factors.

What is one thing that new team leaders generally do not do?

The managerial grid developed by Blake and Mouton says that the best leadership style is

Some of the traits that differ from non- leaders include honesty, integrity, self- confidence, and intelligence.

________ , as defined by Hersey and Blanchard, refers to the extent to which followers have the ability and the willingness to accomplish a specific task.

Application of Path- Goal Theory Harry knows that there are a variety of differing ways to effectively lead. However, he would like to be more effective at his job as well as helping his first- line managers also be effective leaders. As he thinks about his first- line managers, he realizes that they all demonstrate a wide variety of leadership styles. Jennie lets her employees know exactly what is expected of them and gives specific guidelines on how tasks are to be accomplished. Jack, on the other hand, always solicits employee information and suggestions before making a decision. Kate expects so much from her employees. She sets challenging goals and expects her employees to reach those goals. Then, there is Frank who is always outgoing and friendly, endlessly concerned with his employees and their welfare. Harry decides to use House's path- goal theory to analyze his current situation. -Jennie uses the ________ leadership style.

The most critical characteristic in determining another's trustworthiness is

Application of Hershey and Blanchard's Situational Leadership Theory (SLT) Eric has a wide variety of employees he is trying to lead. Everything from age to experience to enthusiasm varies. Some employees need a lot of direction, and just the other day he upset one of the older, experienced workers, Hazel, by trying to help too much. After all, she probably did know the job better than he did, and she was a very willing and capable worker. She had worked at her job for 20 years. Yet he was only trying to be helpful, and he was trying to compensate for the day before when he had not told Joe enough. Joe was a new employee, very enthusiastic, but very little experience. Joe needed the roles defined and specific information on how to do some tasks. Hank, on the other hand, likes to share in decision- making, and Eric's main role is that of communication and facilitation. Eric has chosen to apply Hersey and Blanchard's situational leadership theory. -According to Hersey and Blanchard, which leadership style would probably work best with Hazel?

Group members' satisfaction levels were generally higher under an autocratic leader than under a democratic one.

The path- goal theory assumes that leaders are able to adapt their style of leadership to the situation.

Robert House developed________ , a contingency model of leadership that extracts key elements from the Ohio State leadership research and the expectancy theory of motivation.

Vroom and Yetton believed that leader behavior must be adjusted to reflect the task structure.