Exam 6: Staffing and Human Resource Management

_________is a set of planned activities designed offered by the organization to familiarize new employees with their jobs, their co- workers, and key aspects of the organization.

Application of Employee Training and Development Jo sighed. Productivity levels were down by 5% this month. After just spending $150,000 on new equipment, she was not quite sure how to explain this to top management. She had been so sure that new equipment would increase productivity levels. In fact, all the research she had done before purchasing the equipment had substantiated just that. What was the problem? Jo decided a trip to the assembly line floor was in order. Talking to the assembly line supervisor provided her with some new insights. The equipment manufacturer had said the new equipment would be easier to run than the old equipment. Jo had felt the equipment was similar enough that no training on the new equipment was necessary. Evidently that was not the case. The assembly line supervisor said there had been many down hours while people tried to figure out how to run the new machines. Furthermore, these machines were much more interrelated. One job tied into the next job, so if one person did something incorrectly, the next person on the line could not easily step in and fix the problem. In addition, these machines were much more technical and computer- like than the old machines had been. Evidently, they were not as easy to use as the manufacturer had stated. -What type of training method should Jo provide to her employees to help less experienced employees benefit from the working with more experienced employees?

_________is a recruitment approach that tries to provide the job candidates with all pertinent information about the job and the organization without distortion or selling the job to the candidate.

_________is the orderly study of jobs to determine what is done, when, where, how, why, and by whom in existing jobs or potential new jobs.

_________is the process used by organizations to attract a qualified pool of job applicants.

What are the major roles of the HRM Function and what is the HRM Process?

Training is a set of activities that provide learning opportunities that build and improve skills to do the job for which they were hired.

Application of Performance Appraisal Methods Johanna has just returned from a conference on performance appraisal methods. It was an interesting conference and one that was needed. Johanna knew that the company method of evaluating employees needed some drastic revision. The current method is to have the immediate supervisor write out an evaluation of each individual employee. The method was time- consuming for the supervisors, and as much a test of their writing skills as it was an evaluation of performance. Johanna was leaning toward three choices. The first choice involved one of the oldest and most popular performance appraisals. This involved listing a set of performance factors such as quantity of work, quality of work, cooperation, etc. and then rating each factor on an incremental scale. The second choice involved a system that would focus on specific and measurable job behaviors. The third choice was very results- oriented and used extensively with managers and professional employees. -Johanna's second choice is the critical incident method. What would be the major disadvantage of this method?

Which of the following questions is not asked when determining if training is needed for employees?

Provide the major biases found in interviewing job candidates.

Application of Employee Training and Development Jo sighed. Productivity levels were down by 5% this month. After just spending $150,000 on new equipment, she was not quite sure how to explain this to top management. She had been so sure that new equipment would increase productivity levels. In fact, all the research she had done before purchasing the equipment had substantiated just that. What was the problem? Jo decided a trip to the assembly line floor was in order. Talking to the assembly line supervisor provided her with some new insights. The equipment manufacturer had said the new equipment would be easier to run than the old equipment. Jo had felt the equipment was similar enough that no training on the new equipment was necessary. Evidently that was not the case. The assembly line supervisor said there had been many down hours while people tried to figure out how to run the new machines. Furthermore, these machines were much more interrelated. One job tied into the next job, so if one person did something incorrectly, the next person on the line could not easily step in and fix the problem. In addition, these machines were much more technical and computer- like than the old machines had been. Evidently, they were not as easy to use as the manufacturer had stated. -Since the machines are so interrelated, which training method may help employees understand each of the differing jobs better?

The process by which managers decide on the relative qualifications of job applicants for a particular job opening is known as the recruitment process.

The EEOC cites three situations in which sexual harassment can occur. Which of the following is not included in the list of instances where verbal or physical conduct constitutes sexual harassment?

Attrition is one of the downsizing options available to organizations and may be preferable to firing or layoffs.

Describe a performance management system.

Which of the following compares employees with one another?

Employment decisions on a federal level must be made without regard to all of the following except

Labor unions negotiate contracts specifying the rights and obligations of employees and management with respect to wages, work hours, grievances, and other aspects or conditions of employment.

A major benefit of using realistic job previews is to _________ .

Application of Federal Laws and Regulations Related to Human Resource Management Mike was feeling overwhelmed in his new job as Manager of Small Products, a division of Large Corporation. The Vice President for Human Resources had called this morning to congratulate him on his promotion and to inquire as to whether he was comfortable with the major laws and regulations that were important now that he was a manager. In the course of one day, he had four employees with problems that he thought were related to these laws. -Angel has stopped by to tell her new boss her great news: she's pregnant! Angel wants to spend time at home after the birth of her baby. Mike is pleased for her, but unsure about the organization's obligation to her. He already knows about the Pregnancy Discrimination Act. What other legislation might impact this situation?