Exam 6: Staffing and Human Resource Management

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A _________ is an assessment of the kinds of skills, knowledge, and abilities needed to successfully perform each job in an organization.

(Multiple Choice)
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Which of the traditional recruiting sources is least likely to increase the diversity and mix of employees?

(Multiple Choice)
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Tests of intellectual ability, spatial and mechanical ability, perceptual accuracy, and motor abilities are moderately valid predictors of which jobs?

(Multiple Choice)
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Employers are required to provide workers' compensation benefits to their employees, but not unemployment insurance.

(True/False)
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Performance evaluation by use of critical incidents focuses the evaluator on key behaviors that separate effective from ineffective job performance.

(True/False)
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In the _________ approach to performance appraisal, each employee is compared with every other employee and rated as either the superior or weaker employee.

(Multiple Choice)
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Fairness in compensation systems means that the established pay levels are adequate and consistent for the demands and requirements of the job.

(True/False)
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Human Resource Management activities and functions such as staffing, attracting and developing an effective workforce are the sole responsibility of the HR department.

(True/False)
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Life insurance, disability insurance, retirement programs, and health insurance are all examples of which of the following?

(Multiple Choice)
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Workforce diversity is affecting the way employees are recruited, selected, and oriented.

(True/False)
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Vestibule training is an example of on- the- job training.

(True/False)
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Application of Employee Training and Development Jo sighed. Productivity levels were down by 5% this month. After just spending $150,000 on new equipment, she was not quite sure how to explain this to top management. She had been so sure that new equipment would increase productivity levels. In fact, all the research she had done before purchasing the equipment had substantiated just that. What was the problem? Jo decided a trip to the assembly line floor was in order. Talking to the assembly line supervisor provided her with some new insights. The equipment manufacturer had said the new equipment would be easier to run than the old equipment. Jo had felt the equipment was similar enough that no training on the new equipment was necessary. Evidently that was not the case. The assembly line supervisor said there had been many down hours while people tried to figure out how to run the new machines. Furthermore, these machines were much more interrelated. One job tied into the next job, so if one person did something incorrectly, the next person on the line could not easily step in and fix the problem. In addition, these machines were much more technical and computer- like than the old machines had been. Evidently, they were not as easy to use as the manufacturer had stated. -What may be a necessary first step in order to introduce all employees to the new system and convey some specific technical information to everyone at the same time?

(Multiple Choice)
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A performance appraisal method that provides rating scales for actual behaviors that exemplify various performance levels is known as _________ .

(Multiple Choice)
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All except which of the following may be indicators that job training may be needed?

(Multiple Choice)
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In the U.S., which of the following laws requires male and female employees to be paid equally if they perform the same type of jobs and/or do the same work?

(Multiple Choice)
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The burden lies with management to verify that any selection device it uses to differentiate applicants is related to job performance.

(True/False)
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Application of Federal Laws and Regulations Related to Human Resource Management Mike was feeling overwhelmed in his new job as Manager of Small Products, a division of Large Corporation. The Vice President for Human Resources had called this morning to congratulate him on his promotion and to inquire as to whether he was comfortable with the major laws and regulations that were important now that he was a manager. In the course of one day, he had four employees with problems that he thought were related to these laws. -Mike has just been informed that two employees have been stealing from the company and selling the items. It seems they have been doing this for more than a year; however, Mike cannot prove they are guilty and they will not admit to any wrongdoing. He wants to use a lie detector machine to get to the bottom of this matter. Will he encounter any federal regulations?

(Multiple Choice)
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Describe two types of training methods that can be used.

(Essay)
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Application of Employee Training and Development Jo sighed. Productivity levels were down by 5% this month. After just spending $150,000 on new equipment, she was not quite sure how to explain this to top management. She had been so sure that new equipment would increase productivity levels. In fact, all the research she had done before purchasing the equipment had substantiated just that. What was the problem? Jo decided a trip to the assembly line floor was in order. Talking to the assembly line supervisor provided her with some new insights. The equipment manufacturer had said the new equipment would be easier to run than the old equipment. Jo had felt the equipment was similar enough that no training on the new equipment was necessary. Evidently that was not the case. The assembly line supervisor said there had been many down hours while people tried to figure out how to run the new machines. Furthermore, these machines were much more interrelated. One job tied into the next job, so if one person did something incorrectly, the next person on the line could not easily step in and fix the problem. In addition, these machines were much more technical and computer- like than the old machines had been. Evidently, they were not as easy to use as the manufacturer had stated. -Which of the following may be a first step in solving Jo's problem?

(Multiple Choice)
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In the United States, human resource management practices are affected by various laws that do all of the following except

(Multiple Choice)
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