Exam 9: Managing Communication

Your textbook identifies four characteristics of mass communication - one is that it primarily involves one way communication.Which of the following is NOT one of the other three?

Bordow and Moore (1991)identify four key functions of communication processes.Communication that establishes the efficiencies for social interaction is referred to as its ______.

Which of the following is a central feature of the discursive perspective of organizational communication?

According to Oliver (1990)organizations collaborate for six main reasons: necessity,asymmetry,reciprocity,efficiency,stability,and legitimacy.The reason organizations collaborate to gain respect and improve its image,such as Shell working with Greenpeace,is ______.

To say communication has a 'meta-communication' aspect to it is to say what?

Communication that occurs between one person to another,such as an employee and a manager is termed ______.

Which of the following are NOT one of the four important functions of communication processes as identified by Bordow and Moore (1991)?

Hatch and Schultz (2001)argue that expressive organizations align three major organizational features: vision (strategy),culture (employees),and image (brand)by analysing the three possible gaps between them.One gap is the image-culture gap which refers to ______.

What are TV,print,radio,the Internet,and specifically targeted events,all types of?

According to Oliver (1990)organizations collaborate for six main reasons: necessity,asymmetry,reciprocity,efficiency,stability,and legitimacy.The reason organizations collaborate to mutually benefit from their relationship is ______.

According to Oliver (1990)organizations collaborate for six main reasons: necessity,asymmetry,reciprocity,efficiency,stability,and legitimacy.The reason organizations collaborate to control relevant environments,for example working closely with its supplier to have power over them,is ______.

The communication role of ______ is one that usually represents two organizations and knows things that outsiders would not hear or understand (like rumours or gossip).