Question 1

George Ritzer is important because he ______.

Accepted Answer

A) franchised McDonalds 
B) developed Starbucks 
C) ate loads of fast food 
D) analysed social trends 
A) franchised McDonalds 
B) developed Starbucks 
C) ate loads of fast food 
D) analysed social trends D

Question 2

What did Weber mean by the word 'disenchantment'?

Accepted Answer

A) the process of stripping the world of magic and mystery through the invention by technical experts of precise and abstract concepts to explain everyday events. 
B) the loss of enchantment experienced by people who work in bureaucracies for too long 
C) what happens to people who must deal with bureaucracies 
D) all of these 
A) the process of stripping the world of magic and mystery through the invention by technical experts of precise and abstract concepts to explain everyday events. 
B) the loss of enchantment experienced by people who work in bureaucracies for too long 
C) what happens to people who must deal with bureaucracies 
D) all of these A

Question 3

According to Cooke (2003)modern-day organizational practices emerged from forms of punishment and control used in ______.

Accepted Answer

A) the building of ancient Greek architecture 
B) the design of spinning machines 
C) the slave trade 
D) the U.S.marines 
A) the building of ancient Greek architecture 
B) the design of spinning machines 
C) the slave trade 
D) the U.S.marines C

Question 4

According to your textbook,Braverman minimized the ability of ordinary people to exercise their human agency or power through resistance to control at work.This made Braverman ______.

Accepted Answer

A) an exponent of free will 
B) a determinist 
C) a wealthy man 
D) an extremist 
A) an exponent of free will 
B) a determinist 
C) a wealthy man 
D) an extremist

Question 5

Which of the following is NOT a central concept in scientific management?

Accepted Answer

A) a 'one best way' of organizing 
B) routinization and standardization 
C) specialization 
D) teamwork 
A) a 'one best way' of organizing 
B) routinization and standardization 
C) specialization 
D) teamwork

Question 6

What did George Ritzer term the application of goal-oriented rationality to all areas of human life?

Accepted Answer

A) rationalization 
B) colonization 
C) McDonaldisation 
D) globalization 
A) rationalization 
B) colonization 
C) McDonaldisation 
D) globalization

Question 7

What is the central idea of McDonaldization,as termed by George Ritzer?

Accepted Answer

A) The principles applied to large chains of fast food restaurants being applied to more and more sectors of society - even love and intimacy. 
B) The spread of McDonalds around the world will provide wonderful opportunities for employment. 
C) The spread of McDonalds around the world will help solve world hunger in developing nations. 
D) The principles applied to large chains of fast food restaurants being applied to more and more sectors of society - even love and intimacy,and the spread of McDonalds around the world will provide wonderful opportunities for employment. 
A) The principles applied to large chains of fast food restaurants being applied to more and more sectors of society - even love and intimacy. 
B) The spread of McDonalds around the world will provide wonderful opportunities for employment. 
C) The spread of McDonalds around the world will help solve world hunger in developing nations. 
D) The principles applied to large chains of fast food restaurants being applied to more and more sectors of society - even love and intimacy,and the spread of McDonalds around the world will provide wonderful opportunities for employment.

Question 8

Fayol (1949)argues that in organizations some people are the 'brains' and others are the 'hands'.In his view,______.

Accepted Answer

A) the organization is a giant cell,like an amoeba 
B) the organization is a giant organism,like a person 
C) the organization is a jolly green giant 
D) the organization is a brain 
A) the organization is a giant cell,like an amoeba 
B) the organization is a giant organism,like a person 
C) the organization is a jolly green giant 
D) the organization is a brain

Question 9

According to your text book,why was Mary Parker Follett unique amongst her contemporaries?

Accepted Answer

A) because she saw that the central questions of organization turned on questions of power,legitimacy and authority 
B) because she was the first to separate power from hierarchy 
C) because she showed managers how power could be used to make workers work harder with less 
D) because she saw that the central questions of organization turned on questions of power,legitimacy and authority,and that she was the first to separate power from hierarchy 
A) because she saw that the central questions of organization turned on questions of power,legitimacy and authority 
B) because she was the first to separate power from hierarchy 
C) because she showed managers how power could be used to make workers work harder with less 
D) because she saw that the central questions of organization turned on questions of power,legitimacy and authority,and that she was the first to separate power from hierarchy

Question 10

Choose three of the following management thinkers,and compare and contrast their main ideas and concepts.
-F.W.Taylor
-Elton Mayo
-Henri Fayol
-Mary Parker Follett
-Chester Barnard

Accepted Answer

An acceptable answer would demonstrate k

Question 11

The school of management thought associated with Elton Mayo is known as ______.

Accepted Answer

A) the Hawthorne School 
B) the Human Relations School 
C) the Scientific Management School 
D) the Mayo Clinic School 
A) the Hawthorne School 
B) the Human Relations School 
C) the Scientific Management School 
D) the Mayo Clinic School

Question 12

Which one of the following words does NOT describe Weber's ideal bureaucracy?

Accepted Answer

A) rationality 
B) efficiency 
C) hierarchy 
D) individualism 
A) rationality 
B) efficiency 
C) hierarchy 
D) individualism

Question 13

Which one of the following is an example of Max Weber's traditional authority?

Accepted Answer

A) Prince Charles,because he is next in line to the throne 
B) 50 Cent because he sells millions of records 
C) Carson from Queer Eye for the Straight Guy 
D) all of these 
A) Prince Charles,because he is next in line to the throne 
B) 50 Cent because he sells millions of records 
C) Carson from Queer Eye for the Straight Guy 
D) all of these

Question 14

What inherent assumptions are revealed in the idea of the panopticon?

Accepted Answer

An acceptable answer would note that the

Question 15

The idea that people obey orders because they believe those giving the orders act in accordance to a set of given rules and regulations is called______.

Accepted Answer

A) irrational beliefs system 
B) rational-legal precepts 
C) managerialism 
D) functionalism 
A) irrational beliefs system 
B) rational-legal precepts 
C) managerialism 
D) functionalism

Question 16

Was slavery a best practice model of management? If so,when and why,and why didn't modern industry develop on a slave basis?

Accepted Answer

A model answer would include discussion

Question 17

Ritzer argues that all aspects of our world are being rationalized through McDonaldization via four major mechanisms.One of those is the process of 'predictability',which of the following is an example such a mechanism?

Accepted Answer

A) using an explicitly stated and pre-programmed script so staff can quickly deal with customers 
B) ensuring means of production - from produce through to staff - are of a minimal cost 
C) using standardized procedures and machinery to produce standardized products and services so customers know what they are going to get irrespective of where or when they buy it 
D) ensuring everyone wears the uniform,smiles at the customer and is extensively trained to ensure they stick to the pre-programmed script 
A) using an explicitly stated and pre-programmed script so staff can quickly deal with customers 
B) ensuring means of production - from produce through to staff - are of a minimal cost 
C) using standardized procedures and machinery to produce standardized products and services so customers know what they are going to get irrespective of where or when they buy it 
D) ensuring everyone wears the uniform,smiles at the customer and is extensively trained to ensure they stick to the pre-programmed script

Question 18

Which of the following is one of the three principles of Mary Parker Follett's management theory?

Accepted Answer

A) Management must clearly establish their power over subordinates,and subordinates must accept their position. 
B) Management must establish legitimate authority from which flows from an entitlement to exercise power. 
C) Management must find the one best way to manage and ensure people abide by that one best way. 
D) none of these 
A) Management must clearly establish their power over subordinates,and subordinates must accept their position. 
B) Management must establish legitimate authority from which flows from an entitlement to exercise power. 
C) Management must find the one best way to manage and ensure people abide by that one best way. 
D) none of these

Question 19

Ritzer argues that all aspects of our world are being rationalized through McDonaldization via four major mechanisms.One of those is the process of 'calculability',which of the following is an example such a mechanism?

Accepted Answer

A) using an explicitly stated and pre-programmed script so staff can quickly deal with customers 
B) ensuring means of production - from produce through to staff - are of a minimal cost 
C) using standardized procedures and machinery to produce standardized products and services so customers know what they are going to get irrespective of where or when they buy it 
D) ensuring everyone wears the uniform,smiles at the customer and is extensively trained to ensure they stick to the pre-programmed script 
A) using an explicitly stated and pre-programmed script so staff can quickly deal with customers 
B) ensuring means of production - from produce through to staff - are of a minimal cost 
C) using standardized procedures and machinery to produce standardized products and services so customers know what they are going to get irrespective of where or when they buy it 
D) ensuring everyone wears the uniform,smiles at the customer and is extensively trained to ensure they stick to the pre-programmed script

Question 20

An idea central to the concept of the 'panopticon' is ______.

Accepted Answer

A) those being observed are scrutinized in ways that do not enable them to see that they are under surveillance 
B) that work is made as visible as it could be by virtue of the supervisor being able to see as much as is possible 
C) any sort of establishment in which persons of any description are to be kept under inspection 
D) all of these 
A) those being observed are scrutinized in ways that do not enable them to see that they are under surveillance 
B) that work is made as visible as it could be by virtue of the supervisor being able to see as much as is possible 
C) any sort of establishment in which persons of any description are to be kept under inspection 
D) all of these

George Ritzer is important because he ______.

What did Weber mean by the word 'disenchantment'?

According to Cooke (2003)modern-day organizational practices emerged from forms of punishment and control used in ______.

According to your textbook,Braverman minimized the ability of ordinary people to exercise their human agency or power through resistance to control at work.This made Braverman ______.

Which of the following is NOT a central concept in scientific management?

What did George Ritzer term the application of goal-oriented rationality to all areas of human life?

What is the central idea of McDonaldization,as termed by George Ritzer?

Fayol (1949)argues that in organizations some people are the 'brains' and others are the 'hands'.In his view,______.

According to your text book,why was Mary Parker Follett unique amongst her contemporaries?

Choose three of the following management thinkers,and compare and contrast their main ideas and concepts. -F.W.Taylor -Elton Mayo -Henri Fayol -Mary Parker Follett -Chester Barnard

The school of management thought associated with Elton Mayo is known as ______.

Which one of the following words does NOT describe Weber's ideal bureaucracy?

Which one of the following is an example of Max Weber's traditional authority?

What inherent assumptions are revealed in the idea of the panopticon?

The idea that people obey orders because they believe those giving the orders act in accordance to a set of given rules and regulations is called______.

Was slavery a best practice model of management? If so,when and why,and why didn't modern industry develop on a slave basis?

Ritzer argues that all aspects of our world are being rationalized through McDonaldization via four major mechanisms.One of those is the process of 'predictability',which of the following is an example such a mechanism?

Which of the following is one of the three principles of Mary Parker Follett's management theory?

Ritzer argues that all aspects of our world are being rationalized through McDonaldization via four major mechanisms.One of those is the process of 'calculability',which of the following is an example such a mechanism?

An idea central to the concept of the 'panopticon' is ______.

Managing and Organizations

Managing Individuals

Managing Teams and Groups

Managing Leading, coaching, and Motivating

Managing Human Resources

Managing Cultures

Managing Conflict

Managing Power, politics and Decision-Making in Organizations

Managing Communication

Managing Knowledge and Learning

Managing Innovation and Change

Managing Social Responsibility Ethically

Managing Organizational Design

Managing Globalization

Filters

Exam 13: Managing Principles

George Ritzer is important because he ______.

What did Weber mean by the word 'disenchantment'?

According to Cooke (2003)modern-day organizational practices emerged from forms of punishment and control used in ______.

According to your textbook,Braverman minimized the ability of ordinary people to exercise their human agency or power through resistance to control at work.This made Braverman ______.

Which of the following is NOT a central concept in scientific management?

What did George Ritzer term the application of goal-oriented rationality to all areas of human life?

What is the central idea of McDonaldization,as termed by George Ritzer?

Fayol (1949)argues that in organizations some people are the 'brains' and others are the 'hands'.In his view,______.

According to your text book,why was Mary Parker Follett unique amongst her contemporaries?

Choose three of the following management thinkers,and compare and contrast their main ideas and concepts. -F.W.Taylor -Elton Mayo -Henri Fayol -Mary Parker Follett -Chester Barnard

The school of management thought associated with Elton Mayo is known as ______.

Which one of the following words does NOT describe Weber's ideal bureaucracy?

Which one of the following is an example of Max Weber's traditional authority?

What inherent assumptions are revealed in the idea of the panopticon?

The idea that people obey orders because they believe those giving the orders act in accordance to a set of given rules and regulations is called______.

Was slavery a best practice model of management? If so,when and why,and why didn't modern industry develop on a slave basis?

Ritzer argues that all aspects of our world are being rationalized through McDonaldization via four major mechanisms.One of those is the process of 'predictability',which of the following is an example such a mechanism?

Which of the following is one of the three principles of Mary Parker Follett's management theory?

Ritzer argues that all aspects of our world are being rationalized through McDonaldization via four major mechanisms.One of those is the process of 'calculability',which of the following is an example such a mechanism?

An idea central to the concept of the 'panopticon' is ______.

Managing and Organizations

Managing Individuals

Managing Teams and Groups

Managing Leading, coaching, and Motivating

Managing Human Resources

Managing Cultures

Managing Conflict

Managing Power, politics and Decision-Making in Organizations

Managing Communication

Managing Knowledge and Learning

Managing Innovation and Change

Managing Social Responsibility Ethically

Managing Organizational Design

Managing Globalization

Filters