Question 1

Medical records offer protection to the physician during legal proceedings if they are accurate and complete.

Accepted Answer

A) True 
 B)False

Question 2

Disadvantages of the EHR system include

Accepted Answer

A)  cost. 
B)  training time. 
C)  learning curve. 
D)  All of the above 
A)  cost. 
B)  training time. 
C)  learning curve. 
D)  All of the above

Question 3

Very little statistical information can be gleaned from an EHR system.

Accepted Answer

A) True 
 B)False

Question 4

Medical assistants can encourage other staff members during a conversion to an electronic health record system by

Accepted Answer

A)  assisting whenever possible as co-workers perform their duties. 
B)  welcoming a call for help if asked to provide assistance. 
C)  working as a team to help clarify confusing technical instructions. 
D)  All of the above 
A)  assisting whenever possible as co-workers perform their duties. 
B)  welcoming a call for help if asked to provide assistance. 
C)  working as a team to help clarify confusing technical instructions. 
D)  All of the above

Question 5

Who is responsible for calming patients' fears and concerns about switching to an electronic medical record system?

Accepted Answer

A)  The physician 
B)  The front office medical assistants 
C)  The back office medical assistants 
D)  The entire team at the office 
A)  The physician 
B)  The front office medical assistants 
C)  The back office medical assistants 
D)  The entire team at the office

Question 6

__________ information is provided by the patient.

Accepted Answer

The answer of __________ information is provided by the patient....

Question 7

Information contained in an electronic health record usually can be accessed from several different physical places.

Accepted Answer

A) True 
 B)False

Question 8

Charge capture relates to charges for missed appointments.

Accepted Answer

A) True 
 B)False

Question 9

The process of moving an active file to inactive status is called

Accepted Answer

A)  purging. 
B)  indexing. 
C)  coding. 
D)  conditioning. 
A)  purging. 
B)  indexing. 
C)  coding. 
D)  conditioning.

Question 10

By legal definition,if it isn't charted,then it didn't happen.

Accepted Answer

A) True 
 B)False

Question 11

Outguides are heavy guides used to replace a folder that has been removed temporarily.

Accepted Answer

A) True 
 B)False

Question 12

How would you properly index the name "Jill Freeman,M.D." for filing if you had another patient with the same name but without the title?

Accepted Answer

A)  Dr.Jill Freeman 
B)  Freeman,Dr.Jill 
C)  Freeman,Jill 
D)  Freeman,Jill M.D. 
A)  Dr.Jill Freeman 
B)  Freeman,Dr.Jill 
C)  Freeman,Jill 
D)  Freeman,Jill M.D.

Question 13

__________ information is observed by the physician.

Accepted Answer

The answer of __________ information is observed by the physician....

Question 14

Perhaps the most essential action for the medical assistant working with a patient and using an electronic record is to

Accepted Answer

A)  make frequent eye contact with the patient and smile. 
B)  type in every word the patient says. 
C)  make sure the patient is not hiding any part of the health history. 
D)  sit in a chair across from the patient so that the person cannot see the screen. 
A)  make frequent eye contact with the patient and smile. 
B)  type in every word the patient says. 
C)  make sure the patient is not hiding any part of the health history. 
D)  sit in a chair across from the patient so that the person cannot see the screen.

Question 15

A filing system in which an intermediary source of reference,such as a file card,must be consulted to locate specific files is called a(n)_____________ system.

Accepted Answer

A)  shelf filing 
B)  indirect filing 
C)  direct filing 
D)  shingling 
A)  shelf filing 
B)  indirect filing 
C)  direct filing 
D)  shingling

Question 16

The "E" entry in the SOAPER charting method means

Accepted Answer

A)  entry. 
B)  evaluation. 
C)  education. 
D)  exclude. 
A)  entry. 
B)  evaluation. 
C)  education. 
D)  exclude.

Question 17

The type of record created by an entity that is a single organization involved in the patient's care is an electronic __________ record.

Accepted Answer

The answer of The type of record created by an...

Question 18

Meriting condemnation,responsibility,or blame especially as wrong or harmful is called __________.

Accepted Answer

The answer of Meriting condemnation,responsibility,or blame especially as wrong or...

Question 19

A strong,highly glazed composition paper or heavy card stock is called

Accepted Answer

A)  augment. 
B)  pressboard. 
C)  microfilm. 
D)  shingle. 
A)  augment. 
B)  pressboard. 
C)  microfilm. 
D)  shingle.

Question 20

The medical record should be released only with a

Accepted Answer

A)  verbal order from the physician. 
B)  written order from the physician. 
C)  written release from the patient. 
D)  verbal order from the office manager. 
A)  verbal order from the physician. 
B)  written order from the physician. 
C)  written release from the patient. 
D)  verbal order from the office manager.

Exam 12: The Health Record

Medical records offer protection to the physician during legal proceedings if they are accurate and complete.

Disadvantages of the EHR system include

Very little statistical information can be gleaned from an EHR system.

Medical assistants can encourage other staff members during a conversion to an electronic health record system by

Who is responsible for calming patients' fears and concerns about switching to an electronic medical record system?

__________ information is provided by the patient.

Information contained in an electronic health record usually can be accessed from several different physical places.

Charge capture relates to charges for missed appointments.

The process of moving an active file to inactive status is called

By legal definition,if it isn't charted,then it didn't happen.

Outguides are heavy guides used to replace a folder that has been removed temporarily.

How would you properly index the name "Jill Freeman,M.D." for filing if you had another patient with the same name but without the title?

__________ information is observed by the physician.

Perhaps the most essential action for the medical assistant working with a patient and using an electronic record is to

A filing system in which an intermediary source of reference,such as a file card,must be consulted to locate specific files is called a(n)_____________ system.

The "E" entry in the SOAPER charting method means

The type of record created by an entity that is a single organization involved in the patient's care is an electronic __________ record.

Meriting condemnation,responsibility,or blame especially as wrong or harmful is called __________.

A strong,highly glazed composition paper or heavy card stock is called

The medical record should be released only with a

Competency-Based Education and the Medical Assistant Student

The Medical Assistant and the Healthcare Team

Professional Behavior in the Workplace

Therapeutic Communications

Patient Education

Medicine and Law

Medicine and Ethics

Technology and Written Communication in the Medical Office

Telephone Techniques

Scheduling Appointments and Patient Processing

Daily Operations in the Ambulatory Care Setting

Administrative Pharmacology Applications

Basics of Diagnostic Coding

Basics of Procedural Coding

Basics of Health Insurance

Medical Billing and Reimbursement

Patient Accounts,collections and Practice Management

Banking Services and Procedures

Supervision and Human Resources Management

Medical Practice Marketing and Customer Service

Safety and Emergency Practices

Career Development and Life Skills

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