Exam 1: Competency-Based Education and the Medical Assistant Student

You are facing a situation in which you must act assertively to solve a problem.Summarize below the steps you should use in delivering an assertive message.

Free

(Essay)

4.9/5

(76)

Question 1

Correct Answer:

Verified

Choose a feeling word that describes how you feel about the situation;think about the specific situation that must be described;form an "I" sentence with the appropriate feeling word and specific description of the circumstances.Then,establish eye contact,raise one's voice slightly,if necessary,to get the individual's attention,and deliver the "I" sentence.

Match each term with the correct definition. -Sensitivity to the individual needs and reactions of patients

Free

(Multiple Choice)

4.9/5

(82)

Question 2

Correct Answer:

Verified

Match each term with the correct definition. -The way an individual looks at information and sees it as real

Free

(Multiple Choice)

4.9/5

(76)

Question 3

Correct Answer:

Verified

Once you have decided on a solution to the problem,it is essential to __________ the outcomes of your solution and decide whether it solved the problem or whether another approach should be tried.

(Short Answer)

4.7/5

(74)

Question 4

According to the learning style inventory,which stage learners enjoy teaching others and working in groups and learn best when they can apply new information to real-world problems?

(Multiple Choice)

4.8/5

(85)

Question 5

Which of the following is a characteristic of stage 1 learners according to the learning style inventory?

(Multiple Choice)

4.8/5

(75)

Question 6

Identify and explain four study skills that can help you become a successful student.

(Essay)

4.8/5

(89)

Question 7

Summarize the characteristics of aggressive communication.

(Essay)

4.9/5

(87)

Question 8

The first step to reaching a solution to a problem or conflict is to identify the ______________________.

(Short Answer)

4.9/5

(79)

Question 9

Match each term with the correct definition. -The process of considering new information and internalizing it to create new ways of examining information

(Multiple Choice)

4.8/5

(89)

Question 10

Which of the following strategies will help you be more organized in time management?

(Multiple Choice)

4.8/5

(83)

Question 11

Learning styles are determined by your individual method of _____________,or examining,new material and the way you process it or make it your own.

(Short Answer)

4.7/5

(79)

Question 12

Medical assistants play a vital role in the healthcare team and are expected to display such _______________ as dependability,respectful patient care,empathy,initiative,positive attitude,and teamwork.

(Short Answer)

4.8/5

(92)

Question 13

A person who shifts his or her weight when attempting to deal with conflict is exhibiting which of the following behaviors?

(Multiple Choice)

4.8/5

(73)

Question 14

_____________ can evaluate conflicting information and make a decision to act based on their knowledge and willingness to be open minded about all possibilities.

(Short Answer)

4.7/5

(80)

Question 15

____________________ allows you to express your thoughts and feelings honestly and enables you to stand up for yourself in a reasonable and rational manner without an emotional scene.

(Short Answer)

4.9/5

(82)

Question 16

Match each term with the correct definition. -The way an individual perceives and processes information to learn new material

(Multiple Choice)

4.7/5

(84)

Question 17

The process of considering new information and internalizing it to create new ways of examining information is called____________.

(Short Answer)

5.0/5

(78)

Question 18

Match each term with the correct definition. -Those actions that identify the medical assistant as a member of a healthcare profession,including dependability,respectful patient care,initiative,positive attitude,and teamwork

(Multiple Choice)

4.9/5

(87)

Question 19

A comprehensive portfolio includes which of the following?

(Multiple Choice)

4.9/5

(76)

Question 20

Showing 1 - 20 of 31

Exam 1: Competency-Based Education and the Medical Assistant Student

You are facing a situation in which you must act assertively to solve a problem.Summarize below the steps you should use in delivering an assertive message.

Match each term with the correct definition. -Sensitivity to the individual needs and reactions of patients

Match each term with the correct definition. -The way an individual looks at information and sees it as real

Once you have decided on a solution to the problem,it is essential to __________ the outcomes of your solution and decide whether it solved the problem or whether another approach should be tried.

According to the learning style inventory,which stage learners enjoy teaching others and working in groups and learn best when they can apply new information to real-world problems?

Which of the following is a characteristic of stage 1 learners according to the learning style inventory?

Identify and explain four study skills that can help you become a successful student.

Summarize the characteristics of aggressive communication.

The first step to reaching a solution to a problem or conflict is to identify the ______________________.

Match each term with the correct definition. -The process of considering new information and internalizing it to create new ways of examining information

Which of the following strategies will help you be more organized in time management?

Learning styles are determined by your individual method of _____________,or examining,new material and the way you process it or make it your own.

Medical assistants play a vital role in the healthcare team and are expected to display such _______________ as dependability,respectful patient care,empathy,initiative,positive attitude,and teamwork.

A person who shifts his or her weight when attempting to deal with conflict is exhibiting which of the following behaviors?

_____________ can evaluate conflicting information and make a decision to act based on their knowledge and willingness to be open minded about all possibilities.

____________________ allows you to express your thoughts and feelings honestly and enables you to stand up for yourself in a reasonable and rational manner without an emotional scene.

Match each term with the correct definition. -The way an individual perceives and processes information to learn new material

The process of considering new information and internalizing it to create new ways of examining information is called____________.

Match each term with the correct definition. -Those actions that identify the medical assistant as a member of a healthcare profession,including dependability,respectful patient care,initiative,positive attitude,and teamwork

A comprehensive portfolio includes which of the following?

The Medical Assistant and the Healthcare Team

Professional Behavior in the Workplace

Therapeutic Communications

Patient Education

Medicine and Law

Medicine and Ethics

Technology and Written Communication in the Medical Office

Telephone Techniques

Scheduling Appointments and Patient Processing

Daily Operations in the Ambulatory Care Setting

The Health Record

Administrative Pharmacology Applications

Basics of Diagnostic Coding

Basics of Procedural Coding

Basics of Health Insurance

Medical Billing and Reimbursement

Patient Accounts,collections and Practice Management

Banking Services and Procedures

Supervision and Human Resources Management

Medical Practice Marketing and Customer Service

Safety and Emergency Practices

Career Development and Life Skills

Filters