Question 1

When developing a portfolio,which of the following can provide "evidence" of specific abilities and skills?

Accepted Answer

A)  Reference documents 
B)  Certifications 
C)  Education-related documents 
D)  Prior employment documents 
E)  Examples of work or a summary of projects 
A)  Reference documents 
B)  Certifications 
C)  Education-related documents 
D)  Prior employment documents 
E)  Examples of work or a summary of projects E

Question 2

Self-management skills are the abilities the medical assistant needs to perform a job,such as performing venipuncture or billing insurance.

Accepted Answer

A) True 
 B)False  False

Question 3

The four phases of the job interview process include preparation,the actual interview,follow-up,and negotiation.

Accepted Answer

A) True 
 B)False  True

Question 4

Medical assistants must evaluate their own __________ and weaknesses.

Accepted Answer

The answer of Medical assistants must evaluate their own __________...

Question 5

__________ each résumé to get better results during the job search.

Accepted Answer

The answer of __________ each résumé to get better results...

Question 6

The requirements for a specific job should be compared with the __________ listed on the medical assistant's résumé.

Accepted Answer

The answer of The requirements for a specific job should...

Question 7

Networking is meeting and getting to know individuals in the same or similar career fields and sharing information about available opportunities.

Accepted Answer

A) True 
 B)False

Question 8

The __________ period is a time for the new medical assistant to become oriented to the facility.

Accepted Answer

The answer of The __________ period is a time for...

Question 9

What is the best action to take if an employer asks you whether you are married?

Accepted Answer

A)  Advise him or her that it is illegal to ask this question. 
B)  Ignore the question by pretending you did not hear it. 
C)  Politely ask the interviewer whether you can respond to questions that relate directly to the job. 
D)  Answer it truthfully,because you are required to do so. 
A)  Advise him or her that it is illegal to ask this question. 
B)  Ignore the question by pretending you did not hear it. 
C)  Politely ask the interviewer whether you can respond to questions that relate directly to the job. 
D)  Answer it truthfully,because you are required to do so.

Question 10

When developing career objectives,the medical assistant should ask which of the following questions?

Accepted Answer

A)  What areas and skills did I enjoy in practicum? 
B)  Where will I be in 5 years? 
C)  What additional skills do I need to get where I want to go? 
D)  All of the above are correct. 
A)  What areas and skills did I enjoy in practicum? 
B)  Where will I be in 5 years? 
C)  What additional skills do I need to get where I want to go? 
D)  All of the above are correct.

Question 11

The cover letter

Accepted Answer

A)  is always optional. 
B)  should only be sent when an interview has been arranged. 
C)  should always be sent along with a résumé. 
D)  should be approximately two pages long. 
A)  is always optional. 
B)  should only be sent when an interview has been arranged. 
C)  should always be sent along with a résumé. 
D)  should be approximately two pages long.

Question 12

Remember to be completely __________ when completing a job application and résumé.

Accepted Answer

The answer of Remember to be completely __________ when completing...

Question 13

Never list salary __________ on the résumé.

Accepted Answer

The answer of Never list salary __________ on the résumé....

Question 14

It is smart to resign from a job to try to get an increase in salary.

Accepted Answer

A) True 
 B)False

Question 15

A new employee may arrive late to work as long as it happens no more than twice a month.

Accepted Answer

A) True 
 B)False

Question 16

Performance __________ rarely give perfect ratings.

Accepted Answer

The answer of Performance __________ rarely give perfect ratings....

Question 17

__________ skills are the abilities the medical assistant needs to perform the job.

Accepted Answer

The answer of __________ skills are the abilities the medical...

Question 18

Which of the following sources can be used to support claims of an individual's characteristics?

Accepted Answer

A)  Past job reviews 
B)  Practicum evaluations 
C)  Words in résumé or cover letter 
D)  Both A and B 
E)  All of the above 
A)  Past job reviews 
B)  Practicum evaluations 
C)  Words in résumé or cover letter 
D)  Both A and B 
E)  All of the above

Question 19

The exchange of information or services among individuals,groups,or institutions is known as __________.

Accepted Answer

The answer of The exchange of information or services among...

Question 20

The medical assistant should proofread all résumés several times.

Accepted Answer

A) True 
 B)False

Exam 23: Career Development and Life Skills

When developing a portfolio,which of the following can provide "evidence" of specific abilities and skills?

Self-management skills are the abilities the medical assistant needs to perform a job,such as performing venipuncture or billing insurance.

The four phases of the job interview process include preparation,the actual interview,follow-up,and negotiation.

Medical assistants must evaluate their own __________ and weaknesses.

__________ each résumé to get better results during the job search.

The requirements for a specific job should be compared with the __________ listed on the medical assistant's résumé.

Networking is meeting and getting to know individuals in the same or similar career fields and sharing information about available opportunities.

The __________ period is a time for the new medical assistant to become oriented to the facility.

What is the best action to take if an employer asks you whether you are married?

When developing career objectives,the medical assistant should ask which of the following questions?

The cover letter

Remember to be completely __________ when completing a job application and résumé.

Never list salary __________ on the résumé.

It is smart to resign from a job to try to get an increase in salary.

A new employee may arrive late to work as long as it happens no more than twice a month.

Performance __________ rarely give perfect ratings.

__________ skills are the abilities the medical assistant needs to perform the job.

Which of the following sources can be used to support claims of an individual's characteristics?

The exchange of information or services among individuals,groups,or institutions is known as __________.

The medical assistant should proofread all résumés several times.

Competency-Based Education and the Medical Assistant Student

The Medical Assistant and the Healthcare Team

Professional Behavior in the Workplace

Therapeutic Communications

Patient Education

Medicine and Law

Medicine and Ethics

Technology and Written Communication in the Medical Office

Telephone Techniques

Scheduling Appointments and Patient Processing

Daily Operations in the Ambulatory Care Setting

The Health Record

Administrative Pharmacology Applications

Basics of Diagnostic Coding

Basics of Procedural Coding

Basics of Health Insurance

Medical Billing and Reimbursement

Patient Accounts,collections and Practice Management

Banking Services and Procedures

Supervision and Human Resources Management

Medical Practice Marketing and Customer Service

Safety and Emergency Practices

Filters