Question 1

Which of the following dates is written correctly for inclusion in the heading of a letter?

Accepted Answer

A)  5/1/07 
B)  May 1st,2016 
C)  May 1,2016 
D)  May 1,'16 
A)  5/1/07 
B)  May 1st,2016 
C)  May 1,2016 
D)  May 1,'16

Question 2

The most commonly used input device that allows the computer operator to select commands by interfacing with the monitor screen is called the

Accepted Answer

A)  cursor. 
B)  scanner. 
C)  control key. 
D)  mouse. 
A)  cursor. 
B)  scanner. 
C)  control key. 
D)  mouse.

Question 3

Which medical assistant has a good work ethic?

Accepted Answer

A)  Angela,who arrives on time every day 
B)  Roy,who completes his duties and leaves early 
C)  John,who is sick often and has missed several days of work 
D)  Mac,who complains to the patients about his workload 
A)  Angela,who arrives on time every day 
B)  Roy,who completes his duties and leaves early 
C)  John,who is sick often and has missed several days of work 
D)  Mac,who complains to the patients about his workload

Question 4

If you want to transfer paper files to a computerized system without inputting all the data using the keyboard,you could use a

Accepted Answer

A)  modem. 
B)  disk operating system. 
C)  scanner. 
D)  magnetic disk drive. 
A)  modem. 
B)  disk operating system. 
C)  scanner. 
D)  magnetic disk drive.

Question 5

Business letters are usually __________ spaced.

Accepted Answer

A)  single 
B)  one and a half 
C)  double 
D)  one and a quarter 
A)  single 
B)  one and a half 
C)  double 
D)  one and a quarter

Question 6

Which of the following terms is spelled correctly?

Accepted Answer

A)  Detrimental 
B)  Detrimantal 
A)  Detrimental 
B)  Detrimantal

Question 7

Good __________ is essential to writing effective,professional business letters.

Accepted Answer

The answer of Good __________ is essential to writing effective,professional...

Question 8

Which of the following keyboards helps reduce repetitive strain injuries by minimizing muscle strain?

Accepted Answer

A)  QWERTY keyboard 
B)  Wireless keyboard 
C)  Split-key layout 
D)  Waved or curved key layout 
E)  Both C and D 
A)  QWERTY keyboard 
B)  Wireless keyboard 
C)  Split-key layout 
D)  Waved or curved key layout 
E)  Both C and D

Question 9

In written communication,which of the following should not be capitalized unless the word is the first word of a sentence?

Accepted Answer

A)  Names of people 
B)  National nouns and adjectives 
C)  Common nouns 
D)  Proper nouns 
A)  Names of people 
B)  National nouns and adjectives 
C)  Common nouns 
D)  Proper nouns

Question 10

All of the following are advantages to using laser printers except

Accepted Answer

A)  cost. 
B)  speed. 
C)  quality of printing. 
D)  efficiency. 
A)  cost. 
B)  speed. 
C)  quality of printing. 
D)  efficiency.

Question 11

Which of the following terms is spelled correctly?

Accepted Answer

A)  Tolerence 
B)  Tolerance 
A)  Tolerence 
B)  Tolerance

Question 12

The EHR software contains limited information,usually related to medical treatment for one healthcare facility.The EMR allows sharing of information with other providers outside the facility,including medical laboratories,nursing homes,hospitals,and specialists.

Accepted Answer

A)  Both statements are true. 
B)  Both statements are false. 
C)  The first statement is true;the second is false. 
D)  The first statement is false;the second is true. 
A)  Both statements are true. 
B)  Both statements are false. 
C)  The first statement is true;the second is false. 
D)  The first statement is false;the second is true.

Question 13

Which of the following words is spelled incorrectly?

Accepted Answer

A)  Perseverence 
B)  Pruritus 
C)  Infarction 
D)  Cirrhosis 
A)  Perseverence 
B)  Pruritus 
C)  Infarction 
D)  Cirrhosis

Question 14

Which part of the computer contains logic circuitry,which interprets instructions from a program?

Accepted Answer

A)  Application software 
B)  CPU 
C)  CD-ROM 
D)  ROM 
A)  Application software 
B)  CPU 
C)  CD-ROM 
D)  ROM

Question 15

DVD stands for digital video disk.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following terms is spelled correctly?

Accepted Answer

A)  Crediability 
B)  Credibility 
A)  Crediability 
B)  Credibility

Question 17

Which of the following screens responds to the electrical characteristics of a finger and is found in smart phones and other electronic devices?

Accepted Answer

A)  Touch pad 
B)  Resistive touch screen 
C)  Capacitive touch screen 
D)  Surface acoustic wave 
A)  Touch pad 
B)  Resistive touch screen 
C)  Capacitive touch screen 
D)  Surface acoustic wave

Question 18

The electronic medical record makes the physician's office more efficient and patient information more accessible.

Accepted Answer

A) True 
 B)False

Exam 8: Technology and Written Communication in the Medical Office

Which of the following dates is written correctly for inclusion in the heading of a letter?

The most commonly used input device that allows the computer operator to select commands by interfacing with the monitor screen is called the

Which medical assistant has a good work ethic?

If you want to transfer paper files to a computerized system without inputting all the data using the keyboard,you could use a

Business letters are usually __________ spaced.

Which of the following terms is spelled correctly?

Good __________ is essential to writing effective,professional business letters.

Which of the following keyboards helps reduce repetitive strain injuries by minimizing muscle strain?

In written communication,which of the following should not be capitalized unless the word is the first word of a sentence?

All of the following are advantages to using laser printers except

Which of the following terms is spelled correctly?

The EHR software contains limited information,usually related to medical treatment for one healthcare facility.The EMR allows sharing of information with other providers outside the facility,including medical laboratories,nursing homes,hospitals,and specialists.

Which of the following words is spelled incorrectly?

Which part of the computer contains logic circuitry,which interprets instructions from a program?

DVD stands for digital video disk.

Which of the following terms is spelled correctly?

Which of the following screens responds to the electrical characteristics of a finger and is found in smart phones and other electronic devices?

The electronic medical record makes the physician's office more efficient and patient information more accessible.

Competency-Based Education and the Medical Assistant Student

The Medical Assistant and the Healthcare Team

Professional Behavior in the Workplace

Therapeutic Communications

Patient Education

Medicine and Law

Medicine and Ethics

Telephone Techniques

Scheduling Appointments and Patient Processing

Daily Operations in the Ambulatory Care Setting

The Health Record

Administrative Pharmacology Applications

Basics of Diagnostic Coding

Basics of Procedural Coding

Basics of Health Insurance

Medical Billing and Reimbursement

Patient Accounts,collections and Practice Management

Banking Services and Procedures

Supervision and Human Resources Management

Medical Practice Marketing and Customer Service

Safety and Emergency Practices

Career Development and Life Skills

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