Exam 11: Human Resource Management: Finding and Keeping the Best Employees

A worker who successfully completes an apprenticeship program earns the title

A fringe benefits plan that allows employees to choose the benefits they want up to a certain dollar amount is known as a soft benefit plan.

________ workers have a higher skill level than their current job requires.

A fringe benefit plan where employees choose the package of benefits they want up to a certain dollar amount is called a ________ plan.

In just one year, Cheryl developed gall bladder problems and needed surgery; she became a single parent; she willingly moved her older mom in to live with her in order to avoid placing her in a nursing home; and she unexpectedly tore her rotator cuff playing softball. Generally, these are not considered circumstances that impact job performance because they fall outside of the workplace. HR managers need only be concerned with how Cheryl performs when she is at work.

Most management training programs include methods such as on-the-job coaching, understudy positions, job rotation, and off-the-job courses and training.

Most firms have trouble implementing the structural changes required by the Americans with Disabilities Act.

The purpose of a performance appraisal is to

Edie is coming up on her thirtieth year as a bus driver. Recently her company told her that she would be required to retire within the next two years because she had reached the age limit for mandatory retirement. Edie wants to fight this ruling based on a claim of age discrimination. Which of the following statements about this case is most accurate?

It's good strategy to develop women and minorities for management positions because

The most likely reason a firm would pay its sales representatives a commission rather than a salary is that it wants to

Which of the following statements about human resource management opportunities and challenges is most accurate?

Which of the following statements about early retirement is most accurate?

Serena is a recent HR hire for a security firm that hires retired law enforcement officers to provide security for malls across the nation. Her supervisor was impressed with Serena's knowledge of current laws with respect to hiring practices but asked her to quickly get up to speed on compensation and training laws. This is a reasonable request if Serena plans to stay in the HR field.

Although the skills learned do not always translate into profits for the company, ________ pay rewards the growth of both the individual and team participation.

________ is the process of establishing and maintaining contacts with key managers in one's own organization and in other organizations, and using those contacts to establish strong relationships that serve as informal development systems.

Public and private employment agencies and college placement offices are internal sources used by human resource managers when they are recruiting employees.

A major characteristic of a compressed workweek is that

Job sharing has received a great deal of attention in recent years as more parents with small children prefer not to work full time.

Eliza is an office manager at Bookman's Legal Services. The company's top management recently announced it was adopting a 360-degree review process as part of the performance appraisals of its office managers. Once this policy goes into effect, Eliza can expect her evaluations to include feedback from both the managers above her and the employees she supervises.