Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Karen relies on her summer income to pay for her next year of college. When she tried to get her old high school summer job back at local Contemporary Clothiers, she learned that the manager no longer hires college students during the summer months. Which of the following strategies do you recommend that Karen pursue?

Which of the following workers would be the best example of a contingent worker?

According to the material in the box Managing a Global Workforce, which of the following statements about working with employees from different countries is most accurate?

Small businesses usually find recruitment easier than large firms.

Today's workers tend to be very loyal, as evidenced by declining turnover rates in most industries.

One of the reasons many firms have chosen to use temporary employees rather than rehire full-time employees is that

The Americans with Disabilities Act protects people who are born with physical disabilities, exclusively, but not those who acquire disabilities later in life.

A ________ allows workers to work the full number of hours per week in fewer days.

As a project manager for a large construction company, Shaun decided to make the performance appraisal process as painless as possible for his crew. He spent a considerable amount of time creating performance standards he felt were reasonable, and after six months' time, he scheduled individual appointments with each worker to discuss strengths and weaknesses and areas that needed improvement according to the standards he privately set. Some employees were sent to vestibule training, and one even got a promotion with additional compensation. What did he fail to do correctly?

By doing a quick, one-minute search, an HR specialist determined who in her company knew programming language C++. The specialist used the company's database to retrieve the information; however, this information should also be part of the HR planning process, as found in

Six years ago, Archie lost his job as a highly skilled craftsman at a metal working shop. Before accepting a job as a maintenance worker at a local community college, he searched for a job similar to his old trade for several months. While he is happy to have employment, he is frustrated that he had to settle for a job that did not take full advantage of his skills. Archie is a(n)

Most companies that have tried job sharing have concluded that the extra cost of hiring and training additional workers outweigh its benefits.

A performance appraisal provides an opportunity for employees to make suggestions about how a particular task could be better performed.

Many firms now offer their employees ________ benefits, such as on-site haircuts and free breakfasts, which help employees maintain a balance between work and family life.

Employees sometimes prefer increases in fringe benefits rather than increases in wages or salaries, because many fringe benefits are not subject to taxes.

When recruiting, human resource managers must attract people who not only have the right skills, but also fit in with the corporate culture, and work well under the company's leadership style.

The purpose of ________ is to increase an employee's ability to perform productively.

Jamie recently became a member of the Plumbers Union. She has been told she will work with Mac, a skilled and experienced plumber, for at least three years in order to learn all of the skills and techniques of her craft. This type of training is referred to as

The doctrine of employment at will means that employees must be allowed to keep their jobs as long as they are willing and able to perform their required duties. Under this doctrine, employers can only fire or lay off an employee if the firm is in serious financial difficulty or the employee is grossly incompetent or has committed a felony.

While efforts to train and develop women and minority managers appeal to many firms on the basis of legal and moral considerations, from an economic standpoint, they are rarely cost effective.