Question 1

A job analysis results in two written statements. They are

Accepted Answer

A)  the human resource inventories and the affirmative action statement. 
B)  the labor supply assessment and the labor demand assessment. 
C)  the job description and the job specification. 
D)  the job title review and the performance appraisal. 
A)  the human resource inventories and the affirmative action statement. 
B)  the labor supply assessment and the labor demand assessment. 
C)  the job description and the job specification. 
D)  the job title review and the performance appraisal.

Question 2

Flextime plans are popular with employees because they allow them to work fewer hours while still earning the same income.

Accepted Answer

A) True 
 B)False

Question 3

An important U.S. government organization charged with setting human resource management guidelines is

Accepted Answer

A)  the EEOC (Equal Employment Opportunity Commission). 
B)  the OSHA (Occupational Safety and Health Administration). 
C)  the WPA (Works Progress Administration). 
D)  the MPDA (Manpower Development Administration). 
A)  the EEOC (Equal Employment Opportunity Commission). 
B)  the OSHA (Occupational Safety and Health Administration). 
C)  the WPA (Works Progress Administration). 
D)  the MPDA (Manpower Development Administration).

Question 4

Job simulation is used to train astronauts, airline pilots, and ship captains.

Accepted Answer

A) True 
 B)False

Question 5

When you collect information about a particular job title, including how the job is performed and what it takes to perform the job, you are conducting a job analysis.

Accepted Answer

A) True 
 B)False

Question 6

One of the challenges facing today's human resource managers is a shift in the age distribution of the labor force, including aging baby boomers, many of whom are delaying retirement.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is a challenge that is facing the human resource managers of today?

Accepted Answer

A)  too many unemployed scientists and computer engineers 
B)  an increasing number of Gen Yers in the workforce 
C)  a shift in employee attitudes toward work 
D)  an increased demand for uniformity in benefits offered to employees 
A)  too many unemployed scientists and computer engineers 
B)  an increasing number of Gen Yers in the workforce 
C)  a shift in employee attitudes toward work 
D)  an increased demand for uniformity in benefits offered to employees

Question 8

According to the Need a Job? box in the text, one way to recruit employees is through social media.

Accepted Answer

A) True 
 B)False

Question 9

A reason workers tend to receive fewer promotions than in the past is that

Accepted Answer

A)  most firms now believe hiring people outside the organization is a better way to fill management positions because it brings in new blood. 
B)  the movement toward flatter organizational structures provides fewer opportunities to move upward. 
C)  firms have found that promoting employees can create jealousy and resentment among the workers who are not promoted. 
D)  very few of today's supervisors and lower-level managers have the qualifications needed to move into higher management positions. 
A)  most firms now believe hiring people outside the organization is a better way to fill management positions because it brings in new blood. 
B)  the movement toward flatter organizational structures provides fewer opportunities to move upward. 
C)  firms have found that promoting employees can create jealousy and resentment among the workers who are not promoted. 
D)  very few of today's supervisors and lower-level managers have the qualifications needed to move into higher management positions.

Question 10

An advantage of a skill-based system of pay for compensating teams is that such a system is easy to apply and manage.

Accepted Answer

A) True 
 B)False

Question 11

Precise Printers wants to expand its services into new markets, but to remain competitive it needs to keep its costs low. If it is like most firms, one way Precise can save a lot of money is by reducing the time and effort it devotes to the selection of employees.

Accepted Answer

A) True 
 B)False

Question 12

Advertisements in trade journals, private and public employment agencies, college placement offices, and trade associations are internal sources for recruitment.

Accepted Answer

A) True 
 B)False

Question 13

As soldiers returned from Afghanistan, International Enterprises hired several qualified soldiers with hearing impairment to work at its headquarters in Detroit. As a growing business, it is abiding by the law as currently stated. It is not required to adapt the work site to help these soldiers hear and communicate better with each other.

Accepted Answer

A) True 
 B)False

Question 14

Today's workers have an increased demand for benefits tailored to their individual needs.

Accepted Answer

A) True 
 B)False

Question 15

The ________ is an evaluation of the performance level of employees against established standards to make decisions about promotions, compensation, additional training, or firing.

Accepted Answer

A)  job analysis 
B)  performance appraisal 
C)  MBO assessment 
D)  objective analysis 
A)  job analysis 
B)  performance appraisal 
C)  MBO assessment 
D)  objective analysis

Question 16

Over the next ten to fifteen years, most firms will discontinue apprenticeship programs as changes in technology make this type of training obsolete.

Accepted Answer

A) True 
 B)False

Question 17

In an ongoing study, Jay Schuster concluded that the best way to compensate members of a team is to base each member's pay on her or his individual performance.

Accepted Answer

A) True 
 B)False

Question 18

Today, human resource management has become so important that in many firms it has become

Accepted Answer

A)  a function performed by managers in all areas of the organization. 
B)  the sole responsibility of the firm's legal staff. 
C)  a function handled only by specialists in the human resource department. 
D)  a function handled only by the firm's top management. 
A)  a function performed by managers in all areas of the organization. 
B)  the sole responsibility of the firm's legal staff. 
C)  a function handled only by specialists in the human resource department. 
D)  a function handled only by the firm's top management.

Question 19

A(n) ________ is a financial incentive a firm offers to encourage employees to accept an early retirement offer.

Accepted Answer

A)  ESOP 
B)  green fair-way 
C)  golden handshake 
D)  silver lining 
A)  ESOP 
B)  green fair-way 
C)  golden handshake 
D)  silver lining

Question 20

As the HR manager at a small business, Thomas handles most of his firm's recruiting efforts. Because Thomas recruits for a small business he has a distinct advantage over larger competitor firms when it comes to finding the right people to fill his firm's needs.

Accepted Answer

A) True 
 B)False

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

A job analysis results in two written statements. They are

Flextime plans are popular with employees because they allow them to work fewer hours while still earning the same income.

An important U.S. government organization charged with setting human resource management guidelines is

Job simulation is used to train astronauts, airline pilots, and ship captains.

When you collect information about a particular job title, including how the job is performed and what it takes to perform the job, you are conducting a job analysis.

One of the challenges facing today's human resource managers is a shift in the age distribution of the labor force, including aging baby boomers, many of whom are delaying retirement.

Which of the following is a challenge that is facing the human resource managers of today?

According to the Need a Job? box in the text, one way to recruit employees is through social media.

A reason workers tend to receive fewer promotions than in the past is that

An advantage of a skill-based system of pay for compensating teams is that such a system is easy to apply and manage.

Precise Printers wants to expand its services into new markets, but to remain competitive it needs to keep its costs low. If it is like most firms, one way Precise can save a lot of money is by reducing the time and effort it devotes to the selection of employees.

Advertisements in trade journals, private and public employment agencies, college placement offices, and trade associations are internal sources for recruitment.

Today's workers have an increased demand for benefits tailored to their individual needs.

The ________ is an evaluation of the performance level of employees against established standards to make decisions about promotions, compensation, additional training, or firing.

Over the next ten to fifteen years, most firms will discontinue apprenticeship programs as changes in technology make this type of training obsolete.

In an ongoing study, Jay Schuster concluded that the best way to compensate members of a team is to base each member's pay on her or his individual performance.

Today, human resource management has become so important that in many firms it has become

A(n) ________ is a financial incentive a firm offers to encourage employees to accept an early retirement offer.

As the HR manager at a small business, Thomas handles most of his firm's recruiting efforts. Because Thomas recruits for a small business he has a distinct advantage over larger competitor firms when it comes to finding the right people to fill his firm's needs.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Dealing With Employeemanagement Issues

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money, Financial Institutions, and the Federal Reserve

Working Within the Legal Environment

Using Technology to Manage Information

Managing Risk

Managing Personal Finances

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