Exam 3: Analysing the Marketing Environment

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You have been directed to study the factors close to the company that affect its ability to serve its customers-departments within the company,suppliers,marketing intermediaries,customer markets,competitors,and publics.Which environment are you studying?

(Multiple Choice)
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A society's main ________ are expressed in how people view themselves and others,as well as in their views of organisations,society,nature and the universe.

(Multiple Choice)
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A society's basic values,perceptions,preferences and behaviours are all part of its ________ environment.

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Which of the following descriptions most accurately characterises the baby boomers?

(Multiple Choice)
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A company's marketing environment includes various ________ that are made up of groups that have an actual or potential interest in,or impact on,an organisation's ability to achieve its objectives.

(Multiple Choice)
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Significant trends in the natural environment include shortages of raw materials,increased pollution and decreased government intervention.

(True/False)
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A firm that conducts marketing research and creates ads for other companies that help them target and promote their products to the right markets is called what?

(Multiple Choice)
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A wholesale company called Distributors Unlimited buys goods and sells them at a profit to small retailers.What is this target market called?

(Multiple Choice)
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Which of the following groups of workers makes up nearly half of the workforce?

(Multiple Choice)
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Marketers can take a(n)________ by taking aggressive action to affect the publics and forces in their marketing environments.

(Multiple Choice)
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Environmental concerns have been on the decline in the past decade;more government legislation and the green movement may be the cause of this trend.

(True/False)
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According to research reported in the text,Australian baby boomers spend approximately ________ as much as their parents.

(Multiple Choice)
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Cause-related marketing is a slowing trend as companies have abused the practice,using it more to increase sales and gain tax deductions than to support worthwhile causes.

(True/False)
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Increased marketing of home amenities such as high-end barbeques,hot tubs and home entertainment centres has most likely been spurred by changing views of ________.

(Multiple Choice)
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________ beliefs and values are more open to change than core beliefs.

(Essay)
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Which of the following descriptions most accurately characterises Gen Xers?

(Multiple Choice)
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The ________ consists of the forces close to the organisation that affect its ability to serve its customers - the organisation,marketing channel firms,customer markets,competitors and publics.

(Essay)
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Beyond formal legislation,business is also governed by social codes and ________.

(Multiple Choice)
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It would be a mistake to think of the older boomers as phasing out or slowing down.Today's boomers think ________,no matter what their chronological age.

(Essay)
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Population diversity goes well beyond ________ heritage.

(Essay)
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