Question 1

Which of the following is an important goal when producing an email message?

Accepted Answer

A) Simplicity 
B) Damage control 
C) Email signatures 
D) Revisions 
E) Less proofreading 
A) Simplicity 
B) Damage control 
C) Email signatures 
D) Revisions 
E) Less proofreading

Question 2

________ for electronic media include conversations,comments and critiques,orientations,summaries,and narratives.

Accepted Answer

A) Shared systems 
B) Compositional modes 
C) Interactive approaches 
D) Transactional methodologies 
A) Shared systems 
B) Compositional modes 
C) Interactive approaches 
D) Transactional methodologies

Question 3

When you're writing email messages in the workplace,remember that business emails

Accepted Answer

A) require a higher level of quality than personal emails. 
B) should never be shorter than one screen. 
C) aren't constrained by the rules of grammar,punctuation,and syntax. 
D) are the best medium for internal messages,regardless of their content. 
A) require a higher level of quality than personal emails. 
B) should never be shorter than one screen. 
C) aren't constrained by the rules of grammar,punctuation,and syntax. 
D) are the best medium for internal messages,regardless of their content.

Question 4

Discuss user considerations that are important when drafting website content.

Accepted Answer

Take special care to build trust with yo

Question 5

Respecting the chain of command is an important element of effective email messages.

Accepted Answer

A) True 
 B)False

Question 6

The term ________ represents the use of game thinking in mobile apps and web services to engage audiences.

Accepted Answer

A) gamification 
B) contest simulation 
C) shadow boxing 
D) event-based learning 
A) gamification 
B) contest simulation 
C) shadow boxing 
D) event-based learning

Question 7

What are fraudulent messages that trick users into giving out sensitive information or access to a protected network?

Accepted Answer

A) Phishing 
B) Viruses 
C) Spam 
D) Junk 
E) Filters 
A) Phishing 
B) Viruses 
C) Spam 
D) Junk 
E) Filters

Question 8

When creating a podcast,why should content and recording be carefully planned?

Accepted Answer

A) To incorporate opportunities to improvise 
B) There should be enough information so you can edit down the podcast length 
C) The theme has to be rich enough to sustain your efforts and the interest of the audience 
D) Editing podcasts is more difficult to do with audio or video than with text 
E) Podcasts must be compatible with other types of audio and video messages 
A) To incorporate opportunities to improvise 
B) There should be enough information so you can edit down the podcast length 
C) The theme has to be rich enough to sustain your efforts and the interest of the audience 
D) Editing podcasts is more difficult to do with audio or video than with text 
E) Podcasts must be compatible with other types of audio and video messages

Question 9

Which of the following helps a writer build trust with website visitors?

Accepted Answer

A) Use lists,colors,and boldface 
B) Present information in a skimmable format 
C) Break information into small chunks 
D) Use an inverted pyramid for all information 
E) Use accurate,current,and complete content 
A) Use lists,colors,and boldface 
B) Present information in a skimmable format 
C) Break information into small chunks 
D) Use an inverted pyramid for all information 
E) Use accurate,current,and complete content

Question 10

Which of the following is a key consideration when planning podcasts?

Accepted Answer

A) Who the audience is most likely to be 
B) If an inverted pyramid should be used 
C) Whether the podcasts will have limited use or be an ongoing channel 
D) How the audience will access the podcast 
E) How much time is available to develop the message 
A) Who the audience is most likely to be 
B) If an inverted pyramid should be used 
C) Whether the podcasts will have limited use or be an ongoing channel 
D) How the audience will access the podcast 
E) How much time is available to develop the message

Question 11

How do legal authorities and courts view email in terms of evidence in lawsuits and criminal investigations?

Accepted Answer

A) Email has the same legal importance as a printed document 
B) Email is considered to be personal and private,therefore inadmissible in court 
C) Only email written on corporate computers can be considered as evidence 
D) Only email written to the general public can be used as evidence 
E) Email viewed over personal mobile devices cannot be used in lawsuits or investigations 
A) Email has the same legal importance as a printed document 
B) Email is considered to be personal and private,therefore inadmissible in court 
C) Only email written on corporate computers can be considered as evidence 
D) Only email written to the general public can be used as evidence 
E) Email viewed over personal mobile devices cannot be used in lawsuits or investigations

Question 12

Which written medium should be used when you want to mimic spoken conversation?

Accepted Answer

A) Social media 
B) Orientations 
C) Narratives 
D) Teasers 
E) Messaging 
A) Social media 
B) Orientations 
C) Narratives 
D) Teasers 
E) Messaging

Question 13

Which of the following is an advantage of messaging over email?

Accepted Answer

A) Messaging functions on an open system 
B) Anyone can participate in messaging 
C) Messaging is better for conversational exchanges 
D) There are no centralized control mechanisms for security threats on messaging systems 
E) Alerts can be set up to let the receiver know about incoming messages 
A) Messaging functions on an open system 
B) Anyone can participate in messaging 
C) Messaging is better for conversational exchanges 
D) There are no centralized control mechanisms for security threats on messaging systems 
E) Alerts can be set up to let the receiver know about incoming messages

Question 14

Explain how to apply the three-step writing process to instant messages.

Accepted Answer

Although instant messages are often conc

Question 15

Which of these approaches to website design works particularly well on mobile devices?

Accepted Answer

A) Vertical 
B) Embedded 
C) Linked 
D) External 
E) One-page 
A) Vertical 
B) Embedded 
C) Linked 
D) External 
E) One-page

Question 16

Website designers use the term informative nomenclature to describe the content,structure,labeling,and navigational flow of all the parts of a website.

Accepted Answer

A) True 
 B)False

Question 17

When posting status updates and announcements on social media,what types of information should you include?

Accepted Answer

A) Updates the reader will find useful 
B) Updates that include teasers 
C) Updates with trivial information 
D) Updates that only you find especially interesting 
E) Updates that lead readers to links with sales messages 
A) Updates the reader will find useful 
B) Updates that include teasers 
C) Updates with trivial information 
D) Updates that only you find especially interesting 
E) Updates that lead readers to links with sales messages

Question 18

Which of the following complicates the tasks of planning and organizing content for a website?

Accepted Answer

A) Each audience member has unique informational needs 
B) Each audience member is interested in all information on the site 
C) Visitors to the site access information from the same entry point 
D) A specific beginning,middle,and end must be developed 
E) Only top-level URLs can be included 
A) Each audience member has unique informational needs 
B) Each audience member is interested in all information on the site 
C) Visitors to the site access information from the same entry point 
D) A specific beginning,middle,and end must be developed 
E) Only top-level URLs can be included

Question 19

Which of the following functions as a miniature version of a document,including all the key points?

Accepted Answer

A) Orientation 
B) Reference material 
C) Tutorial 
D) Summary 
E) Status update 
A) Orientation 
B) Reference material 
C) Tutorial 
D) Summary 
E) Status update

Question 20

How can email overload be prevented in the planning process?

Accepted Answer

A) By restricting the number of messages allowed per day 
B) By including personal email with business emails 
C) By making sure each message has a valid,business-related purpose 
D) By asking for immediate responses 
E) By only using email for sensitive content 
A) By restricting the number of messages allowed per day 
B) By including personal email with business emails 
C) By making sure each message has a valid,business-related purpose 
D) By asking for immediate responses 
E) By only using email for sensitive content

Which of the following is an important goal when producing an email message?

________ for electronic media include conversations,comments and critiques,orientations,summaries,and narratives.

When you're writing email messages in the workplace,remember that business emails

Discuss user considerations that are important when drafting website content.

Respecting the chain of command is an important element of effective email messages.

The term ________ represents the use of game thinking in mobile apps and web services to engage audiences.

What are fraudulent messages that trick users into giving out sensitive information or access to a protected network?

When creating a podcast,why should content and recording be carefully planned?

Which of the following helps a writer build trust with website visitors?

Which of the following is a key consideration when planning podcasts?

How do legal authorities and courts view email in terms of evidence in lawsuits and criminal investigations?

Which written medium should be used when you want to mimic spoken conversation?

Which of the following is an advantage of messaging over email?

Explain how to apply the three-step writing process to instant messages.

Which of these approaches to website design works particularly well on mobile devices?

Website designers use the term informative nomenclature to describe the content,structure,labeling,and navigational flow of all the parts of a website.

When posting status updates and announcements on social media,what types of information should you include?

Which of the following complicates the tasks of planning and organizing content for a website?

Which of the following functions as a miniature version of a document,including all the key points?

How can email overload be prevented in the planning process?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 7: Digital Media

Which of the following is an important goal when producing an email message?

________ for electronic media include conversations,comments and critiques,orientations,summaries,and narratives.

When you're writing email messages in the workplace,remember that business emails

Discuss user considerations that are important when drafting website content.

Respecting the chain of command is an important element of effective email messages.

The term ________ represents the use of game thinking in mobile apps and web services to engage audiences.

What are fraudulent messages that trick users into giving out sensitive information or access to a protected network?

When creating a podcast,why should content and recording be carefully planned?

Which of the following helps a writer build trust with website visitors?

Which of the following is a key consideration when planning podcasts?

How do legal authorities and courts view email in terms of evidence in lawsuits and criminal investigations?

Which written medium should be used when you want to mimic spoken conversation?

Which of the following is an advantage of messaging over email?

Explain how to apply the three-step writing process to instant messages.

Which of these approaches to website design works particularly well on mobile devices?

Website designers use the term informative nomenclature to describe the content,structure,labeling,and navigational flow of all the parts of a website.

When posting status updates and announcements on social media,what types of information should you include?

Which of the following complicates the tasks of planning and organizing content for a website?

Which of the following functions as a miniature version of a document,including all the key points?

How can email overload be prevented in the planning process?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters