Question 1

What is the difference between an orientation and a summary?

Accepted Answer

A) An orientation tells readers the key points of the information; a summary includes reference materials 
B) An orientation is a miniature version of the document; a summary tells the readers where to find key points 
C) An orientation tells readers where to find key points; a summary gives the readers the key points 
D) An orientation includes reference material; a summary offers teasers by withholding key pieces of information 
E) An orientation uses narratives; a summary reminds the readers of key points they just read 
A) An orientation tells readers the key points of the information; a summary includes reference materials 
B) An orientation is a miniature version of the document; a summary tells the readers where to find key points 
C) An orientation tells readers where to find key points; a summary gives the readers the key points 
D) An orientation includes reference material; a summary offers teasers by withholding key pieces of information 
E) An orientation uses narratives; a summary reminds the readers of key points they just read

Question 2

Multi-page websites are easy for mobile users to navigate.

Accepted Answer

A) True 
 B)False

Question 3

When you're using an inverted pyramid style to write content for the web,

Accepted Answer

A) put the least important information at the top of the message. 
B) put the most important information at the top of the message. 
C) put the least important information in the middle of the message. 
D) put the most important information at the bottom of the message. 
A) put the least important information at the top of the message. 
B) put the most important information at the top of the message. 
C) put the least important information in the middle of the message. 
D) put the most important information at the bottom of the message.

Question 4

If you're a frequent user of social media,much of what you write will involve

Accepted Answer

A) orientations. 
B) narratives. 
C) reference materials. 
D) status updates and announcements. 
A) orientations. 
B) narratives. 
C) reference materials. 
D) status updates and announcements.

Question 5

A ________ offers regular podcasts on a consistent theme,designed for a public audience.

Accepted Answer

A) cyber scheduler 
B) social stratagem 
C) podcasting channel 
D) programming network 
A) cyber scheduler 
B) social stratagem 
C) podcasting channel 
D) programming network

Question 6

How can mobile blogs and mobile podcasting be effective tools for use with digital devices?

Accepted Answer

Smartphones and tablets are ideal for mo

Question 7

Discuss the advantages of using email as a primary medium of communication.

Accepted Answer

First,email is universal.Anybody with an

Question 8

Many companies have formal email policies that include restrictions on sending

Accepted Answer

A) personal messages via corporate email. 
B) confidential or proprietary information. 
C) material that might be objectionable or offensive to others. 
D) all of the above. 
A) personal messages via corporate email. 
B) confidential or proprietary information. 
C) material that might be objectionable or offensive to others. 
D) all of the above.

Question 9

When drafting website content,how does the inverted pyramid style of presenting information help the reader?

Accepted Answer

A) Readers will choose only the additional layers they want to 
B) Readers will trust the accuracy of the content 
C) The website will appear more authoritative 
D) Information will be viewed as concise but skimmable 
E) Main ideas will be easier to link 
A) Readers will choose only the additional layers they want to 
B) Readers will trust the accuracy of the content 
C) The website will appear more authoritative 
D) Information will be viewed as concise but skimmable 
E) Main ideas will be easier to link

Question 10

Using the "return receipt requested" feature when you send an email

Accepted Answer

A) announces that your message is urgent. 
B) asks the person who receives your email to fill out a questionnaire. 
C) triggers a message back to you when the recipient receives or opens your email. 
D) plays a short audio file when the receiver opens your message. 
A) announces that your message is urgent. 
B) asks the person who receives your email to fill out a questionnaire. 
C) triggers a message back to you when the recipient receives or opens your email. 
D) plays a short audio file when the receiver opens your message.

Question 11

What can be done to make a large corporate website more user-friendly?

Accepted Answer

On large corporate or organizational web

Question 12

What can be done to develop a more effective email message on the first attempt?

Accepted Answer

A) Incorporate appropriate emoticons 
B) Use a signature block 
C) Proofread the message 
D) Plan the message 
E) Choose the proper medium 
A) Incorporate appropriate emoticons 
B) Use a signature block 
C) Proofread the message 
D) Plan the message 
E) Choose the proper medium

Question 13

When is messaging the best choice for a sender?

Accepted Answer

A) When the message will need a thoughtful reply 
B) When attempting to avoid overload problems 
C) When security and privacy is important 
D) When the information should be seen and acted on immediately 
E) When nonverbal signals would enhance the message 
A) When the message will need a thoughtful reply 
B) When attempting to avoid overload problems 
C) When security and privacy is important 
D) When the information should be seen and acted on immediately 
E) When nonverbal signals would enhance the message

Question 14

How does outlining the information architecture of a website help improve the reading experience for site visitors?

Accepted Answer

Because the web is a multidimensional me

Question 15

Which of the following is one way an organization can cost-effectively adapt a website for a global audience?

Accepted Answer

A) Translate each page 
B) Use clear and specific links 
C) Localize the homepage while leaving deeper pages in their original language 
D) Develop detailed content in various languages 
E) Use informative heading and summarize content 
A) Translate each page 
B) Use clear and specific links 
C) Localize the homepage while leaving deeper pages in their original language 
D) Develop detailed content in various languages 
E) Use informative heading and summarize content

Question 16

The collaborative nature of wikis makes them suitable for

Accepted Answer

A) getting messages out in a hurry. 
B) aggregating "crowd knowledge." 
C) replicating radio or video broadcasts. 
D) distributing discount coupons. 
A) getting messages out in a hurry. 
B) aggregating "crowd knowledge." 
C) replicating radio or video broadcasts. 
D) distributing discount coupons.

Question 17

The ________ of websites makes them more difficult to plan and organize than virtually any other type of communication.

Accepted Answer

A) linear nature 
B) versatility 
C) objectivity 
D) narrow scope 
A) linear nature 
B) versatility 
C) objectivity 
D) narrow scope

Question 18

Which of the following can be done when using messaging systems in order to minimize the number of messages required?

Accepted Answer

A) Create an outline for each message 
B) Write coherent and complete responses 
C) Respond as quickly as possible 
D) Increase the use of acronyms 
E) Replace a casual,personal writing style with one that is more formal 
A) Create an outline for each message 
B) Write coherent and complete responses 
C) Respond as quickly as possible 
D) Increase the use of acronyms 
E) Replace a casual,personal writing style with one that is more formal

Question 19

How can you make website information easier for the reader to absorb?

Accepted Answer

A) Avoid skimmable formats 
B) Break the information into small,self-contained chunks 
C) Maintain consistent,English-language content for global audiences 
D) Incorporate links to podcasts 
E) Avoid using the inverted pyramid style for design 
A) Avoid skimmable formats 
B) Break the information into small,self-contained chunks 
C) Maintain consistent,English-language content for global audiences 
D) Incorporate links to podcasts 
E) Avoid using the inverted pyramid style for design

Question 20

Which of the following describes the content structure and navigational flow of a website?

Accepted Answer

A) Augmented reality 
B) Versatility 
C) Information architecture 
D) Message strategies 
E) Collaboration 
A) Augmented reality 
B) Versatility 
C) Information architecture 
D) Message strategies 
E) Collaboration

What is the difference between an orientation and a summary?

Multi-page websites are easy for mobile users to navigate.

When you're using an inverted pyramid style to write content for the web,

If you're a frequent user of social media,much of what you write will involve

A ________ offers regular podcasts on a consistent theme,designed for a public audience.

How can mobile blogs and mobile podcasting be effective tools for use with digital devices?

Discuss the advantages of using email as a primary medium of communication.

Many companies have formal email policies that include restrictions on sending

When drafting website content,how does the inverted pyramid style of presenting information help the reader?

Using the "return receipt requested" feature when you send an email

What can be done to make a large corporate website more user-friendly?

What can be done to develop a more effective email message on the first attempt?

When is messaging the best choice for a sender?

How does outlining the information architecture of a website help improve the reading experience for site visitors?

Which of the following is one way an organization can cost-effectively adapt a website for a global audience?

The collaborative nature of wikis makes them suitable for

The ________ of websites makes them more difficult to plan and organize than virtually any other type of communication.

Which of the following can be done when using messaging systems in order to minimize the number of messages required?

How can you make website information easier for the reader to absorb?

Which of the following describes the content structure and navigational flow of a website?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 7: Digital Media

What is the difference between an orientation and a summary?

Multi-page websites are easy for mobile users to navigate.

When you're using an inverted pyramid style to write content for the web,

If you're a frequent user of social media,much of what you write will involve

A ________ offers regular podcasts on a consistent theme,designed for a public audience.

How can mobile blogs and mobile podcasting be effective tools for use with digital devices?

Discuss the advantages of using email as a primary medium of communication.

Many companies have formal email policies that include restrictions on sending

When drafting website content,how does the inverted pyramid style of presenting information help the reader?

Using the "return receipt requested" feature when you send an email

What can be done to make a large corporate website more user-friendly?

What can be done to develop a more effective email message on the first attempt?

When is messaging the best choice for a sender?

How does outlining the information architecture of a website help improve the reading experience for site visitors?

Which of the following is one way an organization can cost-effectively adapt a website for a global audience?

The collaborative nature of wikis makes them suitable for

The ________ of websites makes them more difficult to plan and organize than virtually any other type of communication.

Which of the following can be done when using messaging systems in order to minimize the number of messages required?

How can you make website information easier for the reader to absorb?

Which of the following describes the content structure and navigational flow of a website?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Writing Business Messages

Completing Business Messages

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters