Question 1

Ethnocentrism is the tendency to judge others based on your own personal standards and beliefs.

Accepted Answer

A) True 
 B)False

Question 2

The concept of cultural competency applies when a person becomes such an expert in his or her culture that most communication is largely automatic.

Accepted Answer

A) True 
 B)False

Question 3

When traveling to another country to conduct business,you should assume that frequent eye contact is regarded as a sign of honesty and openness in any culture.

Accepted Answer

A) True 
 B)False

Question 4

As it pertains to communication,culture influences the

Accepted Answer

A) meanings of words. 
B) importance of nonverbal signals. 
C) use of time and space. 
D) all of the above. 
A) meanings of words. 
B) importance of nonverbal signals. 
C) use of time and space. 
D) all of the above.

Question 5

Members of the ________ were born between 1946 - 1964.

Accepted Answer

A) Radio Generation 
B) Lost Generation 
C) Baby Boom Generation 
D) Millennial Generation 
A) Radio Generation 
B) Lost Generation 
C) Baby Boom Generation 
D) Millennial Generation

Question 6

Diversity has very little effect on the communication process if it is acknowledged in the planning phase.

Accepted Answer

A) True 
 B)False

Question 7

What type of culture relies more on verbal communication and less on circumstance and cues to convey the meaning of a message?

Accepted Answer

A) Xenophobic 
B) High-context 
C) Inclusive 
D) Low-context 
E) Pluralistic 
A) Xenophobic 
B) High-context 
C) Inclusive 
D) Low-context 
E) Pluralistic

Question 8

In addition to legal systems that vary by culture,which other standard differs by culture,making international business more complicated?

Accepted Answer

A) Ethical 
B) Judgmental 
C) Flexibility 
D) Technological 
E) Ability 
A) Ethical 
B) Judgmental 
C) Flexibility 
D) Technological 
E) Ability

Question 9

Which of the following is one trait required of a communicator when adapting communication efforts to other cultures?

Accepted Answer

A) Motivation 
B) Better communications technology 
C) Learning about several cultures at the same time 
D) The ability to compare and contrast all cultures 
E) Being comfortable in a variety of cultures 
A) Motivation 
B) Better communications technology 
C) Learning about several cultures at the same time 
D) The ability to compare and contrast all cultures 
E) Being comfortable in a variety of cultures

Question 10

What is culture and how does our culture shape society?

Accepted Answer

Culture is a shared system of symbols,be

Question 11

Because religious beliefs are important to many,what should someone communicating with business partners in other countries know about religion in that country?

Accepted Answer

A) Which places,objects,actions,and events are sacred 
B) How do people react to strangers 
C) Is politeness valued more than factual honesty 
D) Where is the seat of honor at a table 
E) What the generally accepted working hours are 
A) Which places,objects,actions,and events are sacred 
B) How do people react to strangers 
C) Is politeness valued more than factual honesty 
D) Where is the seat of honor at a table 
E) What the generally accepted working hours are

Question 12

Which of the following is one way to improve your cultural competency?

Accepted Answer

A) Strive for equality and avoid individualism 
B) Be careful about applying the "Golden Rule" 
C) Treat privacy and personal space with care 
D) Follow the tenets of the official religion of the United States 
E) Learn as much about the written language of other cultures as possible 
A) Strive for equality and avoid individualism 
B) Be careful about applying the "Golden Rule" 
C) Treat privacy and personal space with care 
D) Follow the tenets of the official religion of the United States 
E) Learn as much about the written language of other cultures as possible

Question 13

What do many U.S.companies expect from employees,even those who work in teams and collaborative settings?

Accepted Answer

A) Group harmony 
B) Equality 
C) Consistent communication style 
D) Group success 
E) Individualism 
A) Group harmony 
B) Equality 
C) Consistent communication style 
D) Group success 
E) Individualism

Question 14

What is the advantage of having a good understanding of intercultural communication?

Accepted Answer

Intercultural communication is the proce

Question 15

What steps can you take to improve your intercultural conversation skills,both as a speaker and as a listener?

Accepted Answer

To be more effective in intercultural co

Question 16

Cultural differences appear in a number of important areas,including

Accepted Answer

A) nonverbal differences. 
B) legal and ethical differences. 
C) religious differences. 
D) all of the above. 
A) nonverbal differences. 
B) legal and ethical differences. 
C) religious differences. 
D) all of the above.

Question 17

Identify guidelines for adapting your approach to successful communication in other cultures.

Accepted Answer

Become aware of your own biases.Successf

Question 18

As a rule,your colleagues and customers around the world will use the same communication tools that you use.

Accepted Answer

A) True 
 B)False

Question 19

What is a shared system of symbols,beliefs,and norms for behavior?

Accepted Answer

A) Ethnocentrism 
B) Culture 
C) Diversity 
D) Intercultural communication 
E) Cultural competency 
A) Ethnocentrism 
B) Culture 
C) Diversity 
D) Intercultural communication 
E) Cultural competency

Question 20

________ involves the practice of accepting multiple cultures on their own terms.

Accepted Answer

A) Cultural uncertainty 
B) Cultural flexibility 
C) Cultural competency 
D) Cultural pluralism 
A) Cultural uncertainty 
B) Cultural flexibility 
C) Cultural competency 
D) Cultural pluralism

Ethnocentrism is the tendency to judge others based on your own personal standards and beliefs.

The concept of cultural competency applies when a person becomes such an expert in his or her culture that most communication is largely automatic.

When traveling to another country to conduct business,you should assume that frequent eye contact is regarded as a sign of honesty and openness in any culture.

As it pertains to communication,culture influences the

Members of the ________ were born between 1946 - 1964.

Diversity has very little effect on the communication process if it is acknowledged in the planning phase.

What type of culture relies more on verbal communication and less on circumstance and cues to convey the meaning of a message?

In addition to legal systems that vary by culture,which other standard differs by culture,making international business more complicated?

Which of the following is one trait required of a communicator when adapting communication efforts to other cultures?

What is culture and how does our culture shape society?

Because religious beliefs are important to many,what should someone communicating with business partners in other countries know about religion in that country?

Which of the following is one way to improve your cultural competency?

What do many U.S.companies expect from employees,even those who work in teams and collaborative settings?

What is the advantage of having a good understanding of intercultural communication?

What steps can you take to improve your intercultural conversation skills,both as a speaker and as a listener?

Cultural differences appear in a number of important areas,including

Identify guidelines for adapting your approach to successful communication in other cultures.

As a rule,your colleagues and customers around the world will use the same communication tools that you use.

What is a shared system of symbols,beliefs,and norms for behavior?

________ involves the practice of accepting multiple cultures on their own terms.

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Planning Business Messages

Writing Business Messages

Completing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 3: Communication Challenges in a Diverse,Global Marketplace

Ethnocentrism is the tendency to judge others based on your own personal standards and beliefs.

The concept of cultural competency applies when a person becomes such an expert in his or her culture that most communication is largely automatic.

When traveling to another country to conduct business,you should assume that frequent eye contact is regarded as a sign of honesty and openness in any culture.

As it pertains to communication,culture influences the

Members of the ________ were born between 1946 - 1964.

Diversity has very little effect on the communication process if it is acknowledged in the planning phase.

What type of culture relies more on verbal communication and less on circumstance and cues to convey the meaning of a message?

In addition to legal systems that vary by culture,which other standard differs by culture,making international business more complicated?

Which of the following is one trait required of a communicator when adapting communication efforts to other cultures?

What is culture and how does our culture shape society?

Because religious beliefs are important to many,what should someone communicating with business partners in other countries know about religion in that country?

Which of the following is one way to improve your cultural competency?

What do many U.S.companies expect from employees,even those who work in teams and collaborative settings?

What is the advantage of having a good understanding of intercultural communication?

What steps can you take to improve your intercultural conversation skills,both as a speaker and as a listener?

Cultural differences appear in a number of important areas,including

Identify guidelines for adapting your approach to successful communication in other cultures.

As a rule,your colleagues and customers around the world will use the same communication tools that you use.

What is a shared system of symbols,beliefs,and norms for behavior?

________ involves the practice of accepting multiple cultures on their own terms.

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Planning Business Messages

Writing Business Messages

Completing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters