Question 1

What is the tendency to judge others according to our own culturally based standards?

Accepted Answer

A) Xenophobia 
B) Stereotyping 
C) Pluralism 
D) High-context 
E) Ethnocentrism 
A) Xenophobia 
B) Stereotyping 
C) Pluralism 
D) High-context 
E) Ethnocentrism

Question 2

________ is the tendency to judge all other groups according to your own group's standards,behaviors,and customs.

Accepted Answer

A) Xenophobia 
B) Ethnocentrism 
C) Stereotyping 
D) Cultural pluralism 
A) Xenophobia 
B) Ethnocentrism 
C) Stereotyping 
D) Cultural pluralism

Question 3

Race,age,parental status,and thinking style are elements of what?

Accepted Answer

A) Diversity 
B) Minority 
C) Cultural competency 
D) Ethnocentrism 
E) Xenophobia 
A) Diversity 
B) Minority 
C) Cultural competency 
D) Ethnocentrism 
E) Xenophobia

Question 4

List at least three areas of nonverbal communication that can differ widely among cultures.

Accepted Answer

Greetings,the use of personal

Question 5

Which of the following is a benefit when managers recognize and bridge cultural differences in the workplace?

Accepted Answer

A) A more efficient use of time during the workday 
B) Increased barriers between customers and the workforce 
C) An opportunity to maximize the contributions of all employees 
D) More competitive opportunity in local markets 
E) Increased exports and imports 
A) A more efficient use of time during the workday 
B) Increased barriers between customers and the workforce 
C) An opportunity to maximize the contributions of all employees 
D) More competitive opportunity in local markets 
E) Increased exports and imports

Question 6

While working in a country with a high-context culture,you schedule a meeting with a vendor who lives there.When he shows up 20 minutes after the meeting was supposed to begin,should you take it as a sign of incompetence or disrespect? Explain.

Accepted Answer

This behavior should not be regarded as

Question 7

What is the held idea that every person should have the opportunity to pursue their goals in an organization?

Accepted Answer

A) Individualism 
B) Success 
C) Privacy 
D) Cultural competency 
E) Equality 
A) Individualism 
B) Success 
C) Privacy 
D) Cultural competency 
E) Equality

Question 8

Multiple generations within an organization are an element of what concept?

Accepted Answer

A) Social trends 
B) Workplace preferences 
C) Diversity 
D) Nurturing 
E) Practical intelligence 
A) Social trends 
B) Workplace preferences 
C) Diversity 
D) Nurturing 
E) Practical intelligence

Question 9

Culture influences how messages are sent and received in the workplace.

Accepted Answer

A) True 
 B)False

Question 10

For a nonverbal signal to be understood by the receiver,what must happened?

Accepted Answer

A) The sender and the receiver must assign the same meaning to the nonverbal signals 
B) There must be consistent prevailing norms 
C) There must be similar communication technologies in use 
D) Both parties must be future oriented 
E) Both parties must be from low-context cultures 
A) The sender and the receiver must assign the same meaning to the nonverbal signals 
B) There must be consistent prevailing norms 
C) There must be similar communication technologies in use 
D) Both parties must be future oriented 
E) Both parties must be from low-context cultures

Question 11

Which of the following is defined as a fear of strangers and foreigners?

Accepted Answer

A) Xenophobia 
B) Stereotyping 
C) Pluralism 
D) High-context 
E) Ethnocentrism 
A) Xenophobia 
B) Stereotyping 
C) Pluralism 
D) High-context 
E) Ethnocentrism

Question 12

Each generation in the workplace has been shaped by different world events that have influenced communication,values,and expectations at the workplace.

Accepted Answer

A) True 
 B)False

Question 13

Understanding how people view scheduled appointments is an aspect of which area of doing business in other cultures?

Accepted Answer

A) Understanding social customers 
B) Economic and business institutions 
C) Religious and social beliefs 
D) Political patters 
E) The nature of ethics,values,and laws 
A) Understanding social customers 
B) Economic and business institutions 
C) Religious and social beliefs 
D) Political patters 
E) The nature of ethics,values,and laws

Question 14

What type of culture relies less on verbal communication and more on the nonverbal signals to convey meaning?

Accepted Answer

A) Xenophobic 
B) High-context 
C) Inclusive 
D) Low-context 
E) Pluralistic 
A) Xenophobic 
B) High-context 
C) Inclusive 
D) Low-context 
E) Pluralistic

Question 15

Because culture seems to be logical and consistent when viewed from within a particular culture,it is said to be

Accepted Answer

A) learned. 
B) unchangeable. 
C) coherent. 
D) complete. 
E) dull. 
A) learned. 
B) unchangeable. 
C) coherent. 
D) complete. 
E) dull.

Question 16

A company that emphasizes ________ will encourage short-term sacrifices for the promise of better outcomes in the long term.

Accepted Answer

A) a deterministic outlook 
B) a live-for-the-moment mentality 
C) an orientation toward the future 
D) a laissez-faire approach to planning 
A) a deterministic outlook 
B) a live-for-the-moment mentality 
C) an orientation toward the future 
D) a laissez-faire approach to planning

Question 17

When writing in English for non-native English speakers,what is one way you can help to clarify your message?

Accepted Answer

A) Choose words carefully 
B) Add extensive detail 
C) Use longer paragraphs 
D) Eliminate transitions 
E) Spell out numbers and dates 
A) Choose words carefully 
B) Add extensive detail 
C) Use longer paragraphs 
D) Eliminate transitions 
E) Spell out numbers and dates

Question 18

When decoding a message,on what do receivers base their assumptions about that message?

Accepted Answer

A) The sender's culture 
B) The receiver's own culture 
C) Time and space 
D) Technology 
E) The receiver's level of understanding of the subject matter 
A) The sender's culture 
B) The receiver's own culture 
C) Time and space 
D) Technology 
E) The receiver's level of understanding of the subject matter

Question 19

Which of the following will be improved with increased flexibility and actively seeking mutual ground when communicating with those of other cultures?

Accepted Answer

A) The honesty of the message 
B) The clarity of information 
C) The amount of judgment when interpreting messages 
D) The attitudes towards work and success 
E) Manners 
A) The honesty of the message 
B) The clarity of information 
C) The amount of judgment when interpreting messages 
D) The attitudes towards work and success 
E) Manners

Question 20

Instinctively,when you develop a message,how is it encoded?

Accepted Answer

A) Based on your assumptions about the receiver's culture 
B) Based on your own culture 
C) Based on time and space 
D) Based on technology 
E) Based on levels of understanding of the subject matter 
A) Based on your assumptions about the receiver's culture 
B) Based on your own culture 
C) Based on time and space 
D) Based on technology 
E) Based on levels of understanding of the subject matter

What is the tendency to judge others according to our own culturally based standards?

________ is the tendency to judge all other groups according to your own group's standards,behaviors,and customs.

Race,age,parental status,and thinking style are elements of what?

List at least three areas of nonverbal communication that can differ widely among cultures.

Which of the following is a benefit when managers recognize and bridge cultural differences in the workplace?

While working in a country with a high-context culture,you schedule a meeting with a vendor who lives there.When he shows up 20 minutes after the meeting was supposed to begin,should you take it as a sign of incompetence or disrespect? Explain.

What is the held idea that every person should have the opportunity to pursue their goals in an organization?

Multiple generations within an organization are an element of what concept?

Culture influences how messages are sent and received in the workplace.

For a nonverbal signal to be understood by the receiver,what must happened?

Which of the following is defined as a fear of strangers and foreigners?

Each generation in the workplace has been shaped by different world events that have influenced communication,values,and expectations at the workplace.

Understanding how people view scheduled appointments is an aspect of which area of doing business in other cultures?

What type of culture relies less on verbal communication and more on the nonverbal signals to convey meaning?

Because culture seems to be logical and consistent when viewed from within a particular culture,it is said to be

A company that emphasizes ________ will encourage short-term sacrifices for the promise of better outcomes in the long term.

When writing in English for non-native English speakers,what is one way you can help to clarify your message?

When decoding a message,on what do receivers base their assumptions about that message?

Which of the following will be improved with increased flexibility and actively seeking mutual ground when communicating with those of other cultures?

Instinctively,when you develop a message,how is it encoded?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Planning Business Messages

Writing Business Messages

Completing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 3: Communication Challenges in a Diverse,Global Marketplace

What is the tendency to judge others according to our own culturally based standards?

________ is the tendency to judge all other groups according to your own group's standards,behaviors,and customs.

Race,age,parental status,and thinking style are elements of what?

List at least three areas of nonverbal communication that can differ widely among cultures.

Which of the following is a benefit when managers recognize and bridge cultural differences in the workplace?

While working in a country with a high-context culture,you schedule a meeting with a vendor who lives there.When he shows up 20 minutes after the meeting was supposed to begin,should you take it as a sign of incompetence or disrespect? Explain.

What is the held idea that every person should have the opportunity to pursue their goals in an organization?

Multiple generations within an organization are an element of what concept?

Culture influences how messages are sent and received in the workplace.

For a nonverbal signal to be understood by the receiver,what must happened?

Which of the following is defined as a fear of strangers and foreigners?

Each generation in the workplace has been shaped by different world events that have influenced communication,values,and expectations at the workplace.

Understanding how people view scheduled appointments is an aspect of which area of doing business in other cultures?

What type of culture relies less on verbal communication and more on the nonverbal signals to convey meaning?

Because culture seems to be logical and consistent when viewed from within a particular culture,it is said to be

A company that emphasizes ________ will encourage short-term sacrifices for the promise of better outcomes in the long term.

When writing in English for non-native English speakers,what is one way you can help to clarify your message?

When decoding a message,on what do receivers base their assumptions about that message?

Which of the following will be improved with increased flexibility and actively seeking mutual ground when communicating with those of other cultures?

Instinctively,when you develop a message,how is it encoded?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Planning Business Messages

Writing Business Messages

Completing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters