Question 1

Which of the following is a more ethical alternative to downsizing?

Accepted Answer

A) early retirement programs 
B) job sharing 
C) hiring freezes 
D) all of the above 
A) early retirement programs 
B) job sharing 
C) hiring freezes 
D) all of the above

Question 2

A strategic alliance is a type of boundaryless organization where all nonessential functions are outsourced.

Accepted Answer

A) True 
 B)False

Question 3

Grace has been with her firm for a year and sees a number of procedures that she feels can be changed to enhance efficiency and effectiveness.She has offered those suggestions during group meetings and even through written communication to her boss.No one seems to pay any attention to the suggestions she has offered.How can she get support for her suggested changes?

Accepted Answer

Grace might consider the following:
List

Question 4

Which of the following statements is true regarding the final stage of planned change?

Accepted Answer

A) Employees should be informed of the results of change only after sufficient time has passed since the change effort. 
B) Declare victory early in making the change and get into a routine. 
C) Reward all employee regardless of whether they embraced the change effort. 
D) Change the mindset of people so change becomes a regular part of the corporate culture. 
A) Employees should be informed of the results of change only after sufficient time has passed since the change effort. 
B) Declare victory early in making the change and get into a routine. 
C) Reward all employee regardless of whether they embraced the change effort. 
D) Change the mindset of people so change becomes a regular part of the corporate culture.

Question 5

Which of the following components is part of Toyota's TPS manufacturing system?

Accepted Answer

A) Kaizen,the idea of continuous improvement. 
B) Kanban,just-in-time production. 
C) AndonCord,employees can stop the operation if they see an issue. 
D) All of the above. 
A) Kaizen,the idea of continuous improvement. 
B) Kanban,just-in-time production. 
C) AndonCord,employees can stop the operation if they see an issue. 
D) All of the above.

Question 6

Which of the following statements regarding factors of change in the organization is accurate?

Accepted Answer

A) Rapid developments in technology force a firm to change its technology to keep up. 
B) Manufacturing jobs have been outsourced,but knowledge-based jobs are largely safe from such movement. 
C) Though 50% of all small businesses fail,those that succeed often do not become large,complex organizations. 
D) Changes in market conditions or the economy may cause companies to be resistant to change. 
A) Rapid developments in technology force a firm to change its technology to keep up. 
B) Manufacturing jobs have been outsourced,but knowledge-based jobs are largely safe from such movement. 
C) Though 50% of all small businesses fail,those that succeed often do not become large,complex organizations. 
D) Changes in market conditions or the economy may cause companies to be resistant to change.

Question 7

When unfreezing for planned change it is important to

Accepted Answer

A) take things slowly;do not suggest a crisis is imminent. 
B) create a vision for change. 
C) communicate regarding change only on a need-to-know basis. 
D) provide rewards. 
A) take things slowly;do not suggest a crisis is imminent. 
B) create a vision for change. 
C) communicate regarding change only on a need-to-know basis. 
D) provide rewards.

Question 8

Toyota owes its success in large part to its manufacturing system known as _____..

Accepted Answer

Total Prod

Question 9

People do not welcome change whether it is favorable or not to them.

Accepted Answer

A) True 
 B)False

Question 10

The company is organized into accounting,marketing,human resource management,and production departments.This firm has a

Accepted Answer

A) divisional structure. 
B) functional structure. 
C) product structure. 
D) matrix structure. 
A) divisional structure. 
B) functional structure. 
C) product structure. 
D) matrix structure.

Question 11

Moore's law says the overall complexity of computer circuits will double every 18 months with no increase in costs,so firms will rapidly change their technology.

Accepted Answer

A) True 
 B)False

Question 12

Resistance to change is never a positive force for an organization.

Accepted Answer

A) True 
 B)False

Question 13

What advice would you give someone regarding overcoming resistance to your proposals?

Accepted Answer

A) Do not listen to naysayers. 
B) Involve only those who are absolutely necessary in the change. 
C) Understand the reasons for resistance. 
D) Use at least three influence tactics. 
A) Do not listen to naysayers. 
B) Involve only those who are absolutely necessary in the change. 
C) Understand the reasons for resistance. 
D) Use at least three influence tactics.

Question 14

Which of the following is a good piece of advice to give to individuals who have multiple bosses in a matrix structured organization?

Accepted Answer

A) Set a schedule so that you work with one manager on certain days and the other manager on the other days. 
B) Keep conflicts you are experiencing to yourself. 
C) Make sure all managers are familiar with your overall workload. 
D) Avoid situations where you have multiple managers as they produce more conflict than benefits. 
A) Set a schedule so that you work with one manager on certain days and the other manager on the other days. 
B) Keep conflicts you are experiencing to yourself. 
C) Make sure all managers are familiar with your overall workload. 
D) Avoid situations where you have multiple managers as they produce more conflict than benefits.

Question 15

An organization where all the nonessential functions are outsourced is a

Accepted Answer

A) strategic alliance. 
B) modular organization. 
C) matrix organization. 
D) learning organization. 
A) strategic alliance. 
B) modular organization. 
C) matrix organization. 
D) learning organization.

Question 16

A firm with several layers of management between frontline employees and the top level has a __________ structure.

Accepted Answer

The answer of A firm with several layers of management...

Question 17

Give an example of a company that is organized along divisional lines.

Accepted Answer

A firm organized along divisional lines

Question 18

What is a boundaryless organization?

Accepted Answer

A boundaryless organization is a term co

Question 19

A form of boundaryless organization where two or more companies find an area of collaboration and combine their efforts to create a partnership that is beneficial to both parties is a _______________.

Accepted Answer

The answer of A form of boundaryless organization where two...

Question 20

What is one of the advantages traditional retail stores still have over online retailers?

Accepted Answer

A) lower prices 
B) larger selection 
C) being able to see and touch the product 
D) having most up-to-date items available 
A) lower prices 
B) larger selection 
C) being able to see and touch the product 
D) having most up-to-date items available

Which of the following is a more ethical alternative to downsizing?

A strategic alliance is a type of boundaryless organization where all nonessential functions are outsourced.

Which of the following statements is true regarding the final stage of planned change?

Which of the following components is part of Toyota's TPS manufacturing system?

Which of the following statements regarding factors of change in the organization is accurate?

When unfreezing for planned change it is important to

Toyota owes its success in large part to its manufacturing system known as _____..

People do not welcome change whether it is favorable or not to them.

The company is organized into accounting,marketing,human resource management,and production departments.This firm has a

Moore's law says the overall complexity of computer circuits will double every 18 months with no increase in costs,so firms will rapidly change their technology.

Resistance to change is never a positive force for an organization.

What advice would you give someone regarding overcoming resistance to your proposals?

Which of the following is a good piece of advice to give to individuals who have multiple bosses in a matrix structured organization?

An organization where all the nonessential functions are outsourced is a

A firm with several layers of management between frontline employees and the top level has a __________ structure.

Give an example of a company that is organized along divisional lines.

What is a boundaryless organization?

A form of boundaryless organization where two or more companies find an area of collaboration and combine their efforts to create a partnership that is beneficial to both parties is a _______________.

What is one of the advantages traditional retail stores still have over online retailers?

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Culture

Filters

Exam 14: Organizational Structure and Change

Which of the following is a more ethical alternative to downsizing?

A strategic alliance is a type of boundaryless organization where all nonessential functions are outsourced.

Which of the following statements is true regarding the final stage of planned change?

Which of the following components is part of Toyota's TPS manufacturing system?

Which of the following statements regarding factors of change in the organization is accurate?

When unfreezing for planned change it is important to

Toyota owes its success in large part to its manufacturing system known as _____..

People do not welcome change whether it is favorable or not to them.

The company is organized into accounting,marketing,human resource management,and production departments.This firm has a

Moore's law says the overall complexity of computer circuits will double every 18 months with no increase in costs,so firms will rapidly change their technology.

Resistance to change is never a positive force for an organization.

What advice would you give someone regarding overcoming resistance to your proposals?

Which of the following is a good piece of advice to give to individuals who have multiple bosses in a matrix structured organization?

An organization where all the nonessential functions are outsourced is a

A firm with several layers of management between frontline employees and the top level has a __________ structure.

Give an example of a company that is organized along divisional lines.

What is a boundaryless organization?

A form of boundaryless organization where two or more companies find an area of collaboration and combine their efforts to create a partnership that is beneficial to both parties is a _______________.

What is one of the advantages traditional retail stores still have over online retailers?

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Culture

Filters