Question 1

An organization where policies,procedures,job descriptions and rules are written and explicitly articulated is ____________.

Accepted Answer

The answer of An organization where policies,procedures,job descriptions and rules...

Question 2

Which of these is a typical characteristic of a decentralized organization,not a centralized organization?

Accepted Answer

A) employee exhaustion 
B) positive emotional climate 
C) more efficient operations 
D) negative employee attitudes 
A) employee exhaustion 
B) positive emotional climate 
C) more efficient operations 
D) negative employee attitudes

Question 3

The fundamental idea behind TPS,or lean manufacturing,is

Accepted Answer

A) efficiency at all costs. 
B) respect for customers and employees,where frontline employees are empowered to provide the best products with minimum waste. 
C) standardization in systems and processes so human resources can be transferred and utilized across the operation. 
D) centralized decision-making and standardization across the business. 
A) efficiency at all costs. 
B) respect for customers and employees,where frontline employees are empowered to provide the best products with minimum waste. 
C) standardization in systems and processes so human resources can be transferred and utilized across the operation. 
D) centralized decision-making and standardization across the business.

Question 4

In which of the following firms is formalization likely to occur?

Accepted Answer

A) small,local pizza shop 
B) advertising agency 
C) unionized manufacturing firm 
D) nonunion heavy construction firm 
A) small,local pizza shop 
B) advertising agency 
C) unionized manufacturing firm 
D) nonunion heavy construction firm

Question 5

A culture of "never being satisfied" and rethinking how things are done facilitates _____________________

Accepted Answer

continuous

Question 6

Centralized operations are typically more efficient and cost-effective,while decentralized operations are typically

Accepted Answer

A) more customer service oriented and employee friendly 
B) more responsive to investors needs 
C) better equipped to deal with a crisis 
D) more productive 
A) more customer service oriented and employee friendly 
B) more responsive to investors needs 
C) better equipped to deal with a crisis 
D) more productive

Question 7

Convincing the opinion leaders in your organization of the need for organizational change is likely to be a more successful technique to ensure change than trying to get everyone on board at the same time.

Accepted Answer

A) True 
 B)False

Question 8

What is the main reason that Kronos changed its organization's culture by allowing unlimited vacation time?

Accepted Answer

A) managers were tired of tracking employees' time 
B) to attract the best people to the organization 
C) to compete with international competitors 
D) it added a major sales incentives program,so no one would want to take time off 
A) managers were tired of tracking employees' time 
B) to attract the best people to the organization 
C) to compete with international competitors 
D) it added a major sales incentives program,so no one would want to take time off

Question 9

All of the following statements regarding reasons employees resist change are correct EXCEPT

Accepted Answer

A) those who feel they can perform well under a new system will be more committed than those who have lower confidence in their ability to perform. 
B) we are creatures of habit. 
C) feelings of uncertainty create stress. 
D) people with a negative self-concept view change as an opportunity. 
A) those who feel they can perform well under a new system will be more committed than those who have lower confidence in their ability to perform. 
B) we are creatures of habit. 
C) feelings of uncertainty create stress. 
D) people with a negative self-concept view change as an opportunity.

Question 10

Employees working in dynamic environments depend on their general mental abilities for good performance.

Accepted Answer

A) True 
 B)False

Question 11

Antonio started working at DEF Finance right out of college and was quickly promoted several times,becoming a division manager before age 30.After DEF Finance announced a plan to decentralize operations and eliminate divisions,Antonio because worried because of

Accepted Answer

A) a perceived loss of power. 
B) a prevalence of change 
C) disrupted habits 
D) all of the above 
A) a perceived loss of power. 
B) a prevalence of change 
C) disrupted habits 
D) all of the above

Question 12

The new CEO of XYZ Corporation has developed a plan that will call for the restructuring of the organization from a functional structure to a matrix one.In his meeting with his subordinates,manager Ervin says,"This will be great.You will still work for this area and me,but you will have variety in that you will also all be reporting to a second manager for various projects to which you will be assigned.This new structure will only help grow this company." This is what kind of a reaction to change?

Accepted Answer

A) compliance 
B) enthusiastic support 
C) active resistance 
D) passive resistance 
A) compliance 
B) enthusiastic support 
C) active resistance 
D) passive resistance

Question 13

Choose a firm and discuss the nature of its structure using the four building blocks of structure as your focus.

Accepted Answer

Student responses will vary.But they sho

Question 14

Mechanistic structures

Accepted Answer

A) are conducive to entrepreneurial activity and general innovativeness. 
B) maximize efficiency and minimize costs. 
C) enhance intrinsic motivation on the job. 
D) are flexible and react well to change. 
A) are conducive to entrepreneurial activity and general innovativeness. 
B) maximize efficiency and minimize costs. 
C) enhance intrinsic motivation on the job. 
D) are flexible and react well to change.

Question 15

What are two key steps in refreezing for change?

Accepted Answer

The steps include: publicizing

Question 16

Name two ways in which people react to change.

Accepted Answer

People react in four ways: active resist

Question 17

List some issues in the external environment that might create a need for change in an organization.

Accepted Answer

Workplace demographics like th

Question 18

Two or more companies that find an area of collaboration and combine their efforts to create a partnership beneficial to both parties is a

Accepted Answer

A) strategic alliance. 
B) modular organization. 
C) matrix organization. 
D) learning organization. 
A) strategic alliance. 
B) modular organization. 
C) matrix organization. 
D) learning organization.

Question 19

Which of the following statements regarding the matrix structure is correct?

Accepted Answer

A) The matrix structure increases the frequency of informal communication but decreases the frequency of formal communication. 
B) The matrix structure is a response to uncertainty and dynamism in the environment. 
C) Matrix structures adhere to the unity of command principle. 
D) Matrix structures require managers to be more independent than in traditional structures. 
A) The matrix structure increases the frequency of informal communication but decreases the frequency of formal communication. 
B) The matrix structure is a response to uncertainty and dynamism in the environment. 
C) Matrix structures adhere to the unity of command principle. 
D) Matrix structures require managers to be more independent than in traditional structures.

Question 20

Tall structures have wider span of control than flat structures.

Accepted Answer

A) True 
 B)False

An organization where policies,procedures,job descriptions and rules are written and explicitly articulated is ____________.

Which of these is a typical characteristic of a decentralized organization,not a centralized organization?

The fundamental idea behind TPS,or lean manufacturing,is

In which of the following firms is formalization likely to occur?

A culture of "never being satisfied" and rethinking how things are done facilitates _____________________

Centralized operations are typically more efficient and cost-effective,while decentralized operations are typically

Convincing the opinion leaders in your organization of the need for organizational change is likely to be a more successful technique to ensure change than trying to get everyone on board at the same time.

What is the main reason that Kronos changed its organization's culture by allowing unlimited vacation time?

All of the following statements regarding reasons employees resist change are correct EXCEPT

Employees working in dynamic environments depend on their general mental abilities for good performance.

Antonio started working at DEF Finance right out of college and was quickly promoted several times,becoming a division manager before age 30.After DEF Finance announced a plan to decentralize operations and eliminate divisions,Antonio because worried because of

Choose a firm and discuss the nature of its structure using the four building blocks of structure as your focus.

Mechanistic structures

What are two key steps in refreezing for change?

Name two ways in which people react to change.

List some issues in the external environment that might create a need for change in an organization.

Two or more companies that find an area of collaboration and combine their efforts to create a partnership beneficial to both parties is a

Which of the following statements regarding the matrix structure is correct?

Tall structures have wider span of control than flat structures.

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Culture

Filters

Exam 14: Organizational Structure and Change

An organization where policies,procedures,job descriptions and rules are written and explicitly articulated is ____________.

Which of these is a typical characteristic of a decentralized organization,not a centralized organization?

The fundamental idea behind TPS,or lean manufacturing,is

In which of the following firms is formalization likely to occur?

A culture of "never being satisfied" and rethinking how things are done facilitates _____________________

Centralized operations are typically more efficient and cost-effective,while decentralized operations are typically

Convincing the opinion leaders in your organization of the need for organizational change is likely to be a more successful technique to ensure change than trying to get everyone on board at the same time.

What is the main reason that Kronos changed its organization's culture by allowing unlimited vacation time?

All of the following statements regarding reasons employees resist change are correct EXCEPT

Employees working in dynamic environments depend on their general mental abilities for good performance.

Antonio started working at DEF Finance right out of college and was quickly promoted several times,becoming a division manager before age 30.After DEF Finance announced a plan to decentralize operations and eliminate divisions,Antonio because worried because of

Choose a firm and discuss the nature of its structure using the four building blocks of structure as your focus.

Mechanistic structures

What are two key steps in refreezing for change?

Name two ways in which people react to change.

List some issues in the external environment that might create a need for change in an organization.

Two or more companies that find an area of collaboration and combine their efforts to create a partnership beneficial to both parties is a

Which of the following statements regarding the matrix structure is correct?

Tall structures have wider span of control than flat structures.

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Culture

Filters