Question 1

When organizations indulge in scapegoating,the political tactic being used is:

Accepted Answer

A)  coalition. 
B)  networking. 
C)  reactive. 
D)  proactive. 
E)  corrective. 
A)  coalition. 
B)  networking. 
C)  reactive. 
D)  proactive. 
E)  corrective.

Question 2

In today's hurried workplaces,managers must settle for compliance or face resistance as an outcome of influence attempts because they do not invest themselves in the situation.

Accepted Answer

A) True 
 B)False

Question 3

In 1982,seven deaths occurred in the Chicago area; the only link between the deaths was that each of the persons had consumed Tylenol.It was found that the Tylenol packets had been laced with cyanide.Johnson & Johnson,the manufacturer of the drug,took immediate steps to distribute warnings to hospitals,distributors,and also did a nationwide recall of Tylenol products.It also halted Tylenol production and advertising.This is an apt example of:

Accepted Answer

A)  network-level politics. 
B)  individual-level politics. 
C)  personal appeal. 
D)  impression management. 
E)  influence sharing. 
A)  network-level politics. 
B)  individual-level politics. 
C)  personal appeal. 
D)  impression management. 
E)  influence sharing.

Question 4

_____ is (are)a form of trust repair where one acknowledges an offense and often offers to make amends.

Accepted Answer

A)  Apologies 
B)  Political actions 
C)  Personal appeals 
D)  Ingratiation 
E)  Public relations 
A)  Apologies 
B)  Political actions 
C)  Personal appeals 
D)  Ingratiation 
E)  Public relations

Question 5

Jeff,in his meeting with Adam,made the following remark: "Adam,we have been good friends for a long time.I value our friendship and trust your judgment and loyalty.I would like you to take up the transition of the process to the new platform." Jeff is using which of the following influence tactics?

Accepted Answer

A)  Consultation 
B)  Personal appeal 
C)  Exchange 
D)  Coalition tactics 
E)  Legitimating tactics 
A)  Consultation 
B)  Personal appeal 
C)  Exchange 
D)  Coalition tactics 
E)  Legitimating tactics

Question 6

Impression management at the organizational level,which often involves "managing the message," is called:

Accepted Answer

A)  participative management. 
B)  open-book management. 
C)  public relations. 
D)  reciprocity. 
E)  personal appeal. 
A)  participative management. 
B)  open-book management. 
C)  public relations. 
D)  reciprocity. 
E)  personal appeal.

Question 7

Role models and peer pressure are powerful cultural forces in social settings.

Accepted Answer

A) True 
 B)False

Question 8

According to research,_____ is (are)the least commonly used means of social influence in the workplace.

Accepted Answer

A)  exchange 
B)  ingratiation 
C)  consultation 
D)  legitimating tactics 
E)  personal appeals 
A)  exchange 
B)  ingratiation 
C)  consultation 
D)  legitimating tactics 
E)  personal appeals

Question 9

The purpose of an institutional apology is to:

Accepted Answer

A)  repair relations with an external group that perceived harm by a member of the leader's group. 
B)  request for forgiveness and redemption for regrettable action. 
C)  encourage followers to forgive and forget. 
D)  restore functioning within a group when one member offends another. 
E)  minimize a given problem. 
A)  repair relations with an external group that perceived harm by a member of the leader's group. 
B)  request for forgiveness and redemption for regrettable action. 
C)  encourage followers to forgive and forget. 
D)  restore functioning within a group when one member offends another. 
E)  minimize a given problem.

Question 10

Which of the following statements is true of network-level politics?

Accepted Answer

A)  They consist of a group of close-knit individuals. 
B)  They are mostly people-oriented. 
C)  They have a short-term agenda. 
D)  There is a cooperative pursuit of group interests in specific issues. 
E)  They have clear boundaries and are permanent. 
A)  They consist of a group of close-knit individuals. 
B)  They are mostly people-oriented. 
C)  They have a short-term agenda. 
D)  There is a cooperative pursuit of group interests in specific issues. 
E)  They have clear boundaries and are permanent.

Question 11

How must traditional thinking be adjusted when implementing empowerment?

Accepted Answer

The concept of empowerment requires some

Question 12

Rick is a quality analyst heading a team of 10 people at Softech Systems.Using his authority,he gets work done by team members within extremely tight deadlines.He is said to be using legitimating tactics.

Accepted Answer

A) True 
 B)False

Question 13

Name any three "soft" and three "hard" influence tactics.Which tactic is most widely used in organizations?

Accepted Answer

The first five influence tactics-rationa

Question 14

What is social power? Name the five bases of power according to French and Raven.

Accepted Answer

Social power is defined as "the ability

Question 15

Identify the correct statement about the different levels of political action in organizations.

Accepted Answer

A)  Networks pivot on specific issues. 
B)  Politically,networks are issue-oriented. 
C)  Politically,coalitions are people-oriented. 
D)  Networks have longer-term agendas than do coalitions. 
E)  Coalitions are loose associations of individuals seeking social support for their general self-interests. 
A)  Networks pivot on specific issues. 
B)  Politically,networks are issue-oriented. 
C)  Politically,coalitions are people-oriented. 
D)  Networks have longer-term agendas than do coalitions. 
E)  Coalitions are loose associations of individuals seeking social support for their general self-interests.

Question 16

List the most commonly used political tactics in an organization.

Accepted Answer

The tactics noted as happening most freq

Question 17

Freya is trying to convince Angela,her superior,with reason,logic,and facts about why her approach to implementing the new sales plan should be used.Freya is using which of the following influence tactics?

Accepted Answer

A)  Inspirational appeal 
B)  Ingratiation 
C)  Pressure 
D)  Consultation 
E)  Rational persuasion 
A)  Inspirational appeal 
B)  Ingratiation 
C)  Pressure 
D)  Consultation 
E)  Rational persuasion

Question 18

According to researchers,the three possible outcomes of an influence attempt are:

Accepted Answer

A)  respect,fear,and denial. 
B)  friendship,trust,and interest. 
C)  commitment,compliance,and resistance. 
D)  promotion,transfer,and demotion. 
E)  satisfaction,turnover,and dissatisfaction. 
A)  respect,fear,and denial. 
B)  friendship,trust,and interest. 
C)  commitment,compliance,and resistance. 
D)  promotion,transfer,and demotion. 
E)  satisfaction,turnover,and dissatisfaction.

Question 19

What triggers political behavior? Explain.

Accepted Answer

Political behavior is triggered by uncle

Question 20

According to French and Raven,there are five bases of power,with reward power being the most influential and advantageous.

Accepted Answer

A) True 
 B)False

When organizations indulge in scapegoating,the political tactic being used is:

In today's hurried workplaces,managers must settle for compliance or face resistance as an outcome of influence attempts because they do not invest themselves in the situation.

_____ is (are)a form of trust repair where one acknowledges an offense and often offers to make amends.

Jeff,in his meeting with Adam,made the following remark: "Adam,we have been good friends for a long time.I value our friendship and trust your judgment and loyalty.I would like you to take up the transition of the process to the new platform." Jeff is using which of the following influence tactics?

Impression management at the organizational level,which often involves "managing the message," is called:

Role models and peer pressure are powerful cultural forces in social settings.

According to research,_____ is (are)the least commonly used means of social influence in the workplace.

The purpose of an institutional apology is to:

Which of the following statements is true of network-level politics?

How must traditional thinking be adjusted when implementing empowerment?

Rick is a quality analyst heading a team of 10 people at Softech Systems.Using his authority,he gets work done by team members within extremely tight deadlines.He is said to be using legitimating tactics.

Name any three "soft" and three "hard" influence tactics.Which tactic is most widely used in organizations?

What is social power? Name the five bases of power according to French and Raven.

Identify the correct statement about the different levels of political action in organizations.

List the most commonly used political tactics in an organization.

Freya is trying to convince Angela,her superior,with reason,logic,and facts about why her approach to implementing the new sales plan should be used.Freya is using which of the following influence tactics?

According to researchers,the three possible outcomes of an influence attempt are:

What triggers political behavior? Explain.

According to French and Raven,there are five bases of power,with reward power being the most influential and advantageous.

Needed: People-Centered Managers and Workplaces

Organizational Culture, Socialization, and Mentoring

Developing Global Managers

Understanding Social Perception and Managing Diversity

Appreciating Individual Differences: Intelligence, ability, personality, core Self-Evaluations, attitudes, and Emotions

Motivation I: Needs, Job Design, and Satisfaction

Motivation Ii: Equity, Expectancy, and Goal Setting

Improving Performance With Feedback, Rewards, and Positive Reinforcement

Effective Groups and Teams

Making Decisions

Managing Conflict and Negotiating

Communicating in the Digital Age

Leadership

Designing Effective Organizations

Managing Change and Organizational Learning

Filters

Exam 13: Influence, Power, and Politics: an Organizational Survival Kit

When organizations indulge in scapegoating,the political tactic being used is:

In today's hurried workplaces,managers must settle for compliance or face resistance as an outcome of influence attempts because they do not invest themselves in the situation.

_____ is (are)a form of trust repair where one acknowledges an offense and often offers to make amends.

Jeff,in his meeting with Adam,made the following remark: "Adam,we have been good friends for a long time.I value our friendship and trust your judgment and loyalty.I would like you to take up the transition of the process to the new platform." Jeff is using which of the following influence tactics?

Impression management at the organizational level,which often involves "managing the message," is called:

Role models and peer pressure are powerful cultural forces in social settings.

According to research,_____ is (are)the least commonly used means of social influence in the workplace.

The purpose of an institutional apology is to:

Which of the following statements is true of network-level politics?

How must traditional thinking be adjusted when implementing empowerment?

Rick is a quality analyst heading a team of 10 people at Softech Systems.Using his authority,he gets work done by team members within extremely tight deadlines.He is said to be using legitimating tactics.

Name any three "soft" and three "hard" influence tactics.Which tactic is most widely used in organizations?

What is social power? Name the five bases of power according to French and Raven.

Identify the correct statement about the different levels of political action in organizations.

List the most commonly used political tactics in an organization.

Freya is trying to convince Angela,her superior,with reason,logic,and facts about why her approach to implementing the new sales plan should be used.Freya is using which of the following influence tactics?

According to researchers,the three possible outcomes of an influence attempt are:

What triggers political behavior? Explain.

According to French and Raven,there are five bases of power,with reward power being the most influential and advantageous.

Needed: People-Centered Managers and Workplaces

Organizational Culture, Socialization, and Mentoring

Developing Global Managers

Understanding Social Perception and Managing Diversity

Appreciating Individual Differences: Intelligence, ability, personality, core Self-Evaluations, attitudes, and Emotions

Motivation I: Needs, Job Design, and Satisfaction

Motivation Ii: Equity, Expectancy, and Goal Setting

Improving Performance With Feedback, Rewards, and Positive Reinforcement

Effective Groups and Teams

Making Decisions

Managing Conflict and Negotiating

Communicating in the Digital Age

Leadership

Designing Effective Organizations

Managing Change and Organizational Learning

Filters