Question 1

The availability heuristic:

Accepted Answer

A)  can cause individuals to overestimate the occurrence of unlikely events. 
B)  leads individuals to seek information that fits their point of view and to discount information that does not. 
C)  leads to initial information,impressions,data,feedback,or stereotypes anchoring subsequent judgments and decisions. 
D)  can make knowledge of an outcome influence beliefs about the probability that we could have predicted the outcome earlier. 
E)  creates a tendency to consider risks about gains differently than risks pertaining to losses. 
A)  can cause individuals to overestimate the occurrence of unlikely events. 
B)  leads individuals to seek information that fits their point of view and to discount information that does not. 
C)  leads to initial information,impressions,data,feedback,or stereotypes anchoring subsequent judgments and decisions. 
D)  can make knowledge of an outcome influence beliefs about the probability that we could have predicted the outcome earlier. 
E)  creates a tendency to consider risks about gains differently than risks pertaining to losses. A

Question 2

Which of the following statements is true of intuition in decision making?

Accepted Answer

A)  It is more important than rational analysis. 
B)  A holistic hunch represents a choice that is based on a conscious integration of information. 
C)  Intuitive processes are always automatic,involuntary,and mostly effortless. 
D)  Intuitive processes are influenced by two sources: expertise and feelings. 
E)  Intuition is not subject to the same biases associated with rational decision making. 
A)  It is more important than rational analysis. 
B)  A holistic hunch represents a choice that is based on a conscious integration of information. 
C)  Intuitive processes are always automatic,involuntary,and mostly effortless. 
D)  Intuitive processes are influenced by two sources: expertise and feelings. 
E)  Intuition is not subject to the same biases associated with rational decision making. D

Question 3

Intuition always slows down the decision-making process.

Accepted Answer

A) True 
 B)False  False

Question 4

Which of the following reduces consensus roadblocks and helps to collect more information in a shorter span of time?

Accepted Answer

A)  Computer-aided decision making 
B)  The nominal group technique 
C)  Brainstorming 
D)  The Delphi technique 
E)  Questorming 
A)  Computer-aided decision making 
B)  The nominal group technique 
C)  Brainstorming 
D)  The Delphi technique 
E)  Questorming

Question 5

Judgmental heuristics are highly useful when people wish to avoid making mistakes during the course of decision making.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following represents pitfalls associated with using judgmental heuristics in decision making?

Accepted Answer

A)  It leads to a huge increase in information-processing demands. 
B)  It leads to systematic errors that erode the quality of decisions. 
C)  It is used without conscious awareness. 
D)  It increases the uncertainty inherent in the decision-making process. 
E)  It helps decision makers to evaluate current problems. 
A)  It leads to a huge increase in information-processing demands. 
B)  It leads to systematic errors that erode the quality of decisions. 
C)  It is used without conscious awareness. 
D)  It increases the uncertainty inherent in the decision-making process. 
E)  It helps decision makers to evaluate current problems.

Question 7

_____ style of decision-making has a much higher tolerance for ambiguity and is characterized by the tendency to overanalyze a situation.

Accepted Answer

A)  Conceptual 
B)  Directive 
C)  Behavioral 
D)  Analytical 
E)  Normative 
A)  Conceptual 
B)  Directive 
C)  Behavioral 
D)  Analytical 
E)  Normative

Question 8

A _____ is a graphical representation of the process underlying decisions,and it shows the resulting consequences of making various choices.

Accepted Answer

A)  rational model 
B)  Markov chain 
C)  decision tree 
D)  garbage can model 
E)  normative model 
A)  rational model 
B)  Markov chain 
C)  decision tree 
D)  garbage can model 
E)  normative model

Question 9

Whether you face a problem or an opportunity,the goal is always the same: to make improvements that change conditions from their current state to more desirable ones.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following approaches is good for fostering creativity in the organizational context?

Accepted Answer

A)  Employees at Multiplicity,Inc.,work through extremely tight deadlines. 
B)  At Mindgames Limited,employees are told to avoid risky behavior. 
C)  Delta LLC,a software firm,encourages employees to participate in paper presentations. 
D)  Gamer LLC has a very challenging work culture where every individual works for personal success above all else. 
E)  DirectMail is an Internet service provider that has clear-cut rules and regulations and frowns upon risk-taking behavior in its employees. 
A)  Employees at Multiplicity,Inc.,work through extremely tight deadlines. 
B)  At Mindgames Limited,employees are told to avoid risky behavior. 
C)  Delta LLC,a software firm,encourages employees to participate in paper presentations. 
D)  Gamer LLC has a very challenging work culture where every individual works for personal success above all else. 
E)  DirectMail is an Internet service provider that has clear-cut rules and regulations and frowns upon risk-taking behavior in its employees.

Question 11

Satisficing encourages effective group decision making.

Accepted Answer

A) True 
 B)False

Question 12

The nominal group technique is useful when face-to-face discussions are impractical,when disagreements and conflict are likely to impair communication,and when groupthink is a probable outcome of the group process.

Accepted Answer

A) True 
 B)False

Question 13

Research indicates that in the face of environmental threats such as time pressure and the potentially serious effects of a decision,groups have a higher probability of making a bad decision.

Accepted Answer

A) True 
 B)False

Question 14

Those with an analytical decision-making style foster an idealistic and indecisive approach to decision making.

Accepted Answer

A) True 
 B)False

Question 15

George has been working frantically past the deadline on a project despite it being declared obsolete by his superiors.This illustrates a confirmation bias.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following statements is true of the nominal group technique?

Accepted Answer

A)  It encourages wild ideas. 
B)  It separates brainstorming from evaluation. 
C)  Focus is on quantity rather than quality. 
D)  It involves shouting out loud the ideas and criticisms. 
E)  It is not appropriate for evaluating alternatives. 
A)  It encourages wild ideas. 
B)  It separates brainstorming from evaluation. 
C)  Focus is on quantity rather than quality. 
D)  It involves shouting out loud the ideas and criticisms. 
E)  It is not appropriate for evaluating alternatives.

Question 17

_____ consists of choosing a solution that meets some minimum qualifications,one that is "good enough."

Accepted Answer

A)  Optimizing 
B)  Normalizing 
C)  Satisficing 
D)  Intuiting 
E)  Brainstorming 
A)  Optimizing 
B)  Normalizing 
C)  Satisficing 
D)  Intuiting 
E)  Brainstorming

Question 18

The gap between an actual and desired situation creates:

Accepted Answer

A)  heuristics. 
B)  satisficers. 
C)  problems. 
D)  automated experiences. 
E)  directives. 
A)  heuristics. 
B)  satisficers. 
C)  problems. 
D)  automated experiences. 
E)  directives.

Question 19

What are the steps involved in evidence-based decision making?

Accepted Answer

Evidence-based decision making involves

Question 20

Dmitri is the most senior researcher at Viatus Corp.He likes to make his decisions quickly and always wants to see people working on projects that yield tangible results.He looks at short-term goals and likes having control over how things are run.He can be described as having which decision-making style?

Accepted Answer

A)  Directive 
B)  Analytical 
C)  Conceptual 
D)  Behavioral 
E)  Perceptual 
A)  Directive 
B)  Analytical 
C)  Conceptual 
D)  Behavioral 
E)  Perceptual

The availability heuristic:

Which of the following statements is true of intuition in decision making?

Intuition always slows down the decision-making process.

Which of the following reduces consensus roadblocks and helps to collect more information in a shorter span of time?

Judgmental heuristics are highly useful when people wish to avoid making mistakes during the course of decision making.

Which of the following represents pitfalls associated with using judgmental heuristics in decision making?

_____ style of decision-making has a much higher tolerance for ambiguity and is characterized by the tendency to overanalyze a situation.

A _____ is a graphical representation of the process underlying decisions,and it shows the resulting consequences of making various choices.

Whether you face a problem or an opportunity,the goal is always the same: to make improvements that change conditions from their current state to more desirable ones.

Which of the following approaches is good for fostering creativity in the organizational context?

Satisficing encourages effective group decision making.

The nominal group technique is useful when face-to-face discussions are impractical,when disagreements and conflict are likely to impair communication,and when groupthink is a probable outcome of the group process.

Research indicates that in the face of environmental threats such as time pressure and the potentially serious effects of a decision,groups have a higher probability of making a bad decision.

Those with an analytical decision-making style foster an idealistic and indecisive approach to decision making.

George has been working frantically past the deadline on a project despite it being declared obsolete by his superiors.This illustrates a confirmation bias.

Which of the following statements is true of the nominal group technique?

_____ consists of choosing a solution that meets some minimum qualifications,one that is "good enough."

The gap between an actual and desired situation creates:

What are the steps involved in evidence-based decision making?

Needed: People-Centered Managers and Workplaces

Organizational Culture, Socialization, and Mentoring

Developing Global Managers

Understanding Social Perception and Managing Diversity

Appreciating Individual Differences: Intelligence, ability, personality, core Self-Evaluations, attitudes, and Emotions

Motivation I: Needs, Job Design, and Satisfaction

Motivation Ii: Equity, Expectancy, and Goal Setting

Improving Performance With Feedback, Rewards, and Positive Reinforcement

Effective Groups and Teams

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Power, and Politics: an Organizational Survival Kit

Leadership

Designing Effective Organizations

Managing Change and Organizational Learning

Filters

Exam 10: Making Decisions

The availability heuristic:

Which of the following statements is true of intuition in decision making?

Intuition always slows down the decision-making process.

Which of the following reduces consensus roadblocks and helps to collect more information in a shorter span of time?

Judgmental heuristics are highly useful when people wish to avoid making mistakes during the course of decision making.

Which of the following represents pitfalls associated with using judgmental heuristics in decision making?

_____ style of decision-making has a much higher tolerance for ambiguity and is characterized by the tendency to overanalyze a situation.

A _____ is a graphical representation of the process underlying decisions,and it shows the resulting consequences of making various choices.

Whether you face a problem or an opportunity,the goal is always the same: to make improvements that change conditions from their current state to more desirable ones.

Which of the following approaches is good for fostering creativity in the organizational context?

Satisficing encourages effective group decision making.

The nominal group technique is useful when face-to-face discussions are impractical,when disagreements and conflict are likely to impair communication,and when groupthink is a probable outcome of the group process.

Research indicates that in the face of environmental threats such as time pressure and the potentially serious effects of a decision,groups have a higher probability of making a bad decision.

Those with an analytical decision-making style foster an idealistic and indecisive approach to decision making.

George has been working frantically past the deadline on a project despite it being declared obsolete by his superiors.This illustrates a confirmation bias.

Which of the following statements is true of the nominal group technique?

_____ consists of choosing a solution that meets some minimum qualifications,one that is "good enough."

The gap between an actual and desired situation creates:

What are the steps involved in evidence-based decision making?

Needed: People-Centered Managers and Workplaces

Organizational Culture, Socialization, and Mentoring

Developing Global Managers

Understanding Social Perception and Managing Diversity

Appreciating Individual Differences: Intelligence, ability, personality, core Self-Evaluations, attitudes, and Emotions

Motivation I: Needs, Job Design, and Satisfaction

Motivation Ii: Equity, Expectancy, and Goal Setting

Improving Performance With Feedback, Rewards, and Positive Reinforcement

Effective Groups and Teams

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Power, and Politics: an Organizational Survival Kit

Leadership

Designing Effective Organizations

Managing Change and Organizational Learning

Filters