Question 1

In a _____ context,there is one right answer but decision makers do not understand cause-and-effect relationships as there are many unknowns.

Accepted Answer

A)  complex 
B)  simple 
C)  complicated 
D)  chaotic 
E)  normative 
A)  complex 
B)  simple 
C)  complicated 
D)  chaotic 
E)  normative

Question 2

According to Simon's normative model,managerial decision making is characterized by unlimited information processing.

Accepted Answer

A) True 
 B)False

Question 3

Tony has been a consistently below-average performer in his role at Atlantis.However,over the last five months,he has been performing well.His manager,Rick,gives him a positive evaluation on the basis of his excellent performance over the last few months.This is called:

Accepted Answer

A)  confirmation bias. 
B)  anchoring bias. 
C)  recency effect. 
D)  primacy effect. 
E)  tolerance for ambiguity. 
A)  confirmation bias. 
B)  anchoring bias. 
C)  recency effect. 
D)  primacy effect. 
E)  tolerance for ambiguity.

Question 4

Briefly explain the nominal group technique (NGT)and how it is better than brainstorming.

Accepted Answer

The nominal group technique (NGT)is a st

Question 5

According to Harvard Business School professor,Constance Bagley,a(n)_____ can help managers to make more ethical decisions.

Accepted Answer

A)  decision tree 
B)  intuitive choice 
C)  rational model 
D)  normative model 
E)  peer environment 
A)  decision tree 
B)  intuitive choice 
C)  rational model 
D)  normative model 
E)  peer environment

Question 6

Mike watches the stock market very closely at the beginning of every year.He believes that there is a 90 percent chance the market will go up and end on a higher note at the end of year if,for each of the first six sessions of a new year,the market closes on a positive.Mike's belief is based on the trends he has seen in the past two years.This is an example of a(n):

Accepted Answer

A)  representativeness heuristic. 
B)  escalation of commitment. 
C)  availability heuristic. 
D)  anchoring bias. 
E)  confirmation bias. 
A)  representativeness heuristic. 
B)  escalation of commitment. 
C)  availability heuristic. 
D)  anchoring bias. 
E)  confirmation bias.

Question 7

Caroline is a manager in a medium-sized logistics company,Wings,Inc.She always makes it a point to have long conversations with her colleagues and often knows the little details of their lives.Because of her close involvement with employees,she finds it difficult to handle conflicts or difficult decisions.Her decision-making style is:

Accepted Answer

A)  conceptual. 
B)  behavioral. 
C)  directive. 
D)  analytical. 
E)  rational. 
A)  conceptual. 
B)  behavioral. 
C)  directive. 
D)  analytical. 
E)  rational.

Question 8

Matt is a developer working with Code,Inc.Based on his experience in developing a code for a project,he estimated that he would be able to deliver a new project within 10 days.He is making use of the _____ heuristic.

Accepted Answer

A)  availability 
B)  representativeness 
C)  overconfidence 
D)  hindsight 
E)  anchoring 
A)  availability 
B)  representativeness 
C)  overconfidence 
D)  hindsight 
E)  anchoring

Question 9

When people estimate the probability of an event occurring,they use the availability heuristic.

Accepted Answer

A) True 
 B)False

Question 10

Intuition is particularly susceptible to the availability and representativeness heuristics,as well as the anchoring,overconfidence,and hindsight biases.

Accepted Answer

A) True 
 B)False

Question 11

Verity is at a used car showroom.She keeps looking at a particular car,the odometer reading,the color,and the year of the car.She does not consider the condition of the engine or the transmission before buying a vehicle.She is most likely influenced by a(n):

Accepted Answer

A)  escalation of commitment bias. 
B)  overconfidence bias. 
C)  anchoring bias. 
D)  framing bias. 
E)  hindsight bias. 
A)  escalation of commitment bias. 
B)  overconfidence bias. 
C)  anchoring bias. 
D)  framing bias. 
E)  hindsight bias.

Question 12

According to Simon's normative model of decision making,managers are completely objective and possess complete information to make a decision.

Accepted Answer

A) True 
 B)False

Question 13

The model that holds that decision making is sloppy and haphazard is the bounded rationality model.

Accepted Answer

A) True 
 B)False

Question 14

Give two advantages and two disadvantages of using intuition in making decisions.

Accepted Answer

On the positive side,intuition speeds up

Question 15

Which of the following statements is true of the garbage can model of decision making?

Accepted Answer

A)  It is least pronounced in industries that rely on science-based innovations such as pharmaceutical companies. 
B)  Decisions are made by oversight or by the presence of a salient opportunity. 
C)  It assumes that decision making follows an orderly series of steps. 
D)  Political motives seldom influence participants' decisions. 
E)  Important problems are less likely to be solved than unimportant ones. 
A)  It is least pronounced in industries that rely on science-based innovations such as pharmaceutical companies. 
B)  Decisions are made by oversight or by the presence of a salient opportunity. 
C)  It assumes that decision making follows an orderly series of steps. 
D)  Political motives seldom influence participants' decisions. 
E)  Important problems are less likely to be solved than unimportant ones.

Question 16

What is intuition? What are the two types of intuition?

Accepted Answer

Intuition represents judgments,insights,

Question 17

People with a(n)______ decision-making style adopt a long-term perspective and rely on intuition and discussions with others to acquire information.

Accepted Answer

A)  conceptual 
B)  cultural 
C)  analytical 
D)  behavioral 
E)  directive 
A)  conceptual 
B)  cultural 
C)  analytical 
D)  behavioral 
E)  directive

Question 18

The quality of communication does not impact a group's productivity on complex tasks.

Accepted Answer

A) True 
 B)False

Question 19

Ethical decision making frequently involves trade-offs,and a decision tree helps managers navigate through them.

Accepted Answer

A) True 
 B)False

Question 20

Tacit knowledge is information that can easily be put into words.

Accepted Answer

A) True 
 B)False

In a _____ context,there is one right answer but decision makers do not understand cause-and-effect relationships as there are many unknowns.

According to Simon's normative model,managerial decision making is characterized by unlimited information processing.

Tony has been a consistently below-average performer in his role at Atlantis.However,over the last five months,he has been performing well.His manager,Rick,gives him a positive evaluation on the basis of his excellent performance over the last few months.This is called:

Briefly explain the nominal group technique (NGT)and how it is better than brainstorming.

According to Harvard Business School professor,Constance Bagley,a(n)_____ can help managers to make more ethical decisions.

Matt is a developer working with Code,Inc.Based on his experience in developing a code for a project,he estimated that he would be able to deliver a new project within 10 days.He is making use of the _____ heuristic.

When people estimate the probability of an event occurring,they use the availability heuristic.

Intuition is particularly susceptible to the availability and representativeness heuristics,as well as the anchoring,overconfidence,and hindsight biases.

Verity is at a used car showroom.She keeps looking at a particular car,the odometer reading,the color,and the year of the car.She does not consider the condition of the engine or the transmission before buying a vehicle.She is most likely influenced by a(n):

According to Simon's normative model of decision making,managers are completely objective and possess complete information to make a decision.

The model that holds that decision making is sloppy and haphazard is the bounded rationality model.

Give two advantages and two disadvantages of using intuition in making decisions.

Which of the following statements is true of the garbage can model of decision making?

What is intuition? What are the two types of intuition?

People with a(n)______ decision-making style adopt a long-term perspective and rely on intuition and discussions with others to acquire information.

The quality of communication does not impact a group's productivity on complex tasks.

Ethical decision making frequently involves trade-offs,and a decision tree helps managers navigate through them.

Tacit knowledge is information that can easily be put into words.

Needed: People-Centered Managers and Workplaces

Organizational Culture, Socialization, and Mentoring

Developing Global Managers

Understanding Social Perception and Managing Diversity

Appreciating Individual Differences: Intelligence, ability, personality, core Self-Evaluations, attitudes, and Emotions

Motivation I: Needs, Job Design, and Satisfaction

Motivation Ii: Equity, Expectancy, and Goal Setting

Improving Performance With Feedback, Rewards, and Positive Reinforcement

Effective Groups and Teams

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Power, and Politics: an Organizational Survival Kit

Leadership

Designing Effective Organizations

Managing Change and Organizational Learning

Filters

Exam 10: Making Decisions

In a _____ context,there is one right answer but decision makers do not understand cause-and-effect relationships as there are many unknowns.

According to Simon's normative model,managerial decision making is characterized by unlimited information processing.

Tony has been a consistently below-average performer in his role at Atlantis.However,over the last five months,he has been performing well.His manager,Rick,gives him a positive evaluation on the basis of his excellent performance over the last few months.This is called:

Briefly explain the nominal group technique (NGT)and how it is better than brainstorming.

According to Harvard Business School professor,Constance Bagley,a(n)_____ can help managers to make more ethical decisions.

Matt is a developer working with Code,Inc.Based on his experience in developing a code for a project,he estimated that he would be able to deliver a new project within 10 days.He is making use of the _____ heuristic.

When people estimate the probability of an event occurring,they use the availability heuristic.

Intuition is particularly susceptible to the availability and representativeness heuristics,as well as the anchoring,overconfidence,and hindsight biases.

Verity is at a used car showroom.She keeps looking at a particular car,the odometer reading,the color,and the year of the car.She does not consider the condition of the engine or the transmission before buying a vehicle.She is most likely influenced by a(n):

According to Simon's normative model of decision making,managers are completely objective and possess complete information to make a decision.

The model that holds that decision making is sloppy and haphazard is the bounded rationality model.

Give two advantages and two disadvantages of using intuition in making decisions.

Which of the following statements is true of the garbage can model of decision making?

What is intuition? What are the two types of intuition?

People with a(n)______ decision-making style adopt a long-term perspective and rely on intuition and discussions with others to acquire information.

The quality of communication does not impact a group's productivity on complex tasks.

Ethical decision making frequently involves trade-offs,and a decision tree helps managers navigate through them.

Tacit knowledge is information that can easily be put into words.

Needed: People-Centered Managers and Workplaces

Organizational Culture, Socialization, and Mentoring

Developing Global Managers

Understanding Social Perception and Managing Diversity

Appreciating Individual Differences: Intelligence, ability, personality, core Self-Evaluations, attitudes, and Emotions

Motivation I: Needs, Job Design, and Satisfaction

Motivation Ii: Equity, Expectancy, and Goal Setting

Improving Performance With Feedback, Rewards, and Positive Reinforcement

Effective Groups and Teams

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Power, and Politics: an Organizational Survival Kit

Leadership

Designing Effective Organizations

Managing Change and Organizational Learning

Filters