Exam 9: Effective Groups and Teams

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Research shows that self-managed teams had significantly higher levels of absenteeism and turnover.

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What are virtual teams? How do they function?

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A virtual team is a physically dispersed task group that conducts its business through information communication technology (ICT).Virtual teams are a product of evolving information technologies,such as webcasts,Skype,teleconferencing,Telepresence,e-mail,instant messaging,texting,and GoToMeeting,among others.Virtual teams convene electronically with members reporting in from different locations,different organizations,and even different time zones.In other words,the workforce is distributed.Distributed workers often have no permanent office at their companies,preferring to work in home offices,cafés,airports,high-school stadium bleachers,client conference rooms,the beach,or other places.They are members of teams and projects connected by the Web.Advocates say virtual teams are very flexible and efficient because they are driven by information and skills,not by time and location.People with needed information and/or skills can be team members,regardless of where or when they actually do their work.

The three forms of trust are actual trust,perceived trust,and emotional trust.

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A project team member is performing a(n)_____ function when he/she says at an update meeting,"What is the real issue here? We don't seem to be getting anywhere."

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Individual issues of "What do the others expect me to do?" are addressed in the norming stage of Tuckman's group development model.

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Flora was asked by her supervisor to represent the department on the newly formed work team,called "Quality of Work Life," at Image Design,Inc.Flora's issue of "Who's in charge here?" on the work team will be addressed in which stage of Tuckman's Group Development Process?

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A search committee has been created at Dowell University to hire a new dean of the College of Business.During which stage of the group development process would the search committee address role agreements and start working as a team?

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A(n)____ is defined as two or more freely interacting individuals who share collective norms and goals and have a common identity.

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The tendency for individual effort to decline as group size increases refers to:

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The classic symptoms of groupthink include inherent morality,rationalization,and peer pressure.

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The final stage of Tuckman's modified group development model is performing.

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Which of the following is a maintenance role?

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The group issue of "Why are we here?" is addressed in which stage of Tuckman's group development process?

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Internet chat rooms create less work and yield better decisions than face-to-face meetings and telephone conferences.

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Which of the following is the first stage of the group development model by Tuckman?

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Formal groups fulfill two basic functions: organizational and individual.

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Research shows that conflict among group members is considered beneficial during the forming stage of the group development process.

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Which of the following techniques of team building are discouraged by team builders who prefer active versus passive learning?

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Individual issues of "How do I fit in?" are addressed in the norming stage of Tuckman's group development model.

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Which of the following is most likely to occur during the forming stage of the group development process?

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