Exam 9: Effective Groups and Teams

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According to Jon R.Katzenbach and Douglas K.Smith,management consultants at McKinsey & Company,in today's organizations,the terms "group" and "team" should be used interchangeably.

(True/False)
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Define a group and differentiate it from a crowd and an organization.

(Essay)
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According to Jon R.Katzenbach and Douglas K.Smith,management consultants at McKinsey & Company,effective teams have fewer than 10 members.

(True/False)
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A total department,a union,or a whole organization would be considered a group because of the "we" feeling that exists between them.

(True/False)
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_____ is a catchall term for a host of techniques aimed at improving the internal functioning of work groups.

(Multiple Choice)
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A group becomes a team when:

(Multiple Choice)
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Unlike Maslow's need hierarchy theory,Tuckman's theory has withstood rigorous empirical testing.

(True/False)
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Jon R.Katzenbach and Douglas K.Smith,management consultants at McKinsey & Company,define a team as "a _____ number of people with _____ skills who are committed to a common purpose,performance goals,and approach for which they hold themselves mutually accountable."

(Multiple Choice)
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Barny's role in his work group is to promote greater understanding through examples or exploration of implications.Barny's role can be described as that of a(n):

(Multiple Choice)
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Which of the following is a reciprocal faith that the intentions and behaviors of another will consider the implications for you?

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Maintenance roles enable a group to define,clarify,and pursue a common purpose.

(True/False)
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The work team at Babyshop,Inc.,is made up of technical specialists from different areas of the company.This feature of the work team at Babyshop is referred to as:

(Multiple Choice)
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During which of the following stages of Tuckman's group development process are group members uncertain and anxious about such things as their roles,the people in charge,and the group goals?

(Multiple Choice)
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Trust begets trust; distrust begets distrust.

(True/False)
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Social loafing occurs when the task is perceived to be important,hard,and/or interesting.

(True/False)
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A group role is a set of expected behaviors for a particular position.

(True/False)
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A "we feeling" that binds members of a group together is called:

(Multiple Choice)
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Harmonizer,a maintenance role,involves mediating conflict through reconciliation or humor.

(True/False)
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A climate of open communication,strong cooperation,and lots of helping behavior is found during which of the following stages of group behavior?

(Multiple Choice)
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The individual issue of "How can I best execute my role?" is addressed in which stage of the group development process?

(Multiple Choice)
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