Exam 9: Decision Making and Creativity

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The justice criteria ask if the decision satisfies all constituents or stakeholders.

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Classical decision theory appears to fit very well in today's chaotic world of globalizing high-tech organizations.

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Which model views decision makers as acting in a world of complete certainty?

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Certain environments exist when managers have so little information that they cannot even assign probabilities to various alternatives and their possible outcomes.

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Describe the difference between programmed and Nonprogrammed decisions. Provide an example of each type of decision.

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Nonprogrammed decisions are made as standardized responses to recurring situations and routine problems.

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In the Vroom, Yetton, and Jago decision-making model, __________ are made when the manager or team leader uses information that he or she possesses and decides what to do without involving others.

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Which environment is the most difficult for decision makers to cope with?

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__________ is a short-hand term suggesting that, while humans are capable of exercising reason and logic, they have their limits.

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Of the three decision-making environments uncertainty, certainty, and risk), risk environments are the most difficult for decision makers.

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In the Vroom, Yetton, and Jago decision-making model, __________ involves the manager sharing the problem with subordinates or other group members, collectively obtaining their ideas and suggestions, and then making a decision that may or may not reflect the subordinates' input.

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Decisions in organizations are typically made under three different conditions or environments: certainty, jeopardy, and skepticism.

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Switching members among teams to gain insights from diverse experiences when working on problems is referred to as ___________.

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An) ________ exists when the decision-maker faces two or more ethically uncomfortable alternatives.

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In the Vroom, Yetton, and Jago decision-making model, which of the following involves the manager sharing the problem with relevant subordinates or other group members individually, getting their ideas and suggestions without bringing them together as a group, and. then making a decision that may or may not reflect the subordinates' input?

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The utility question asks if the decision respects the rights and duties of everyone.

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Individual decisions are also called __________ decisions.

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The 5-step process of choosing a course of action for dealing with a problem is referred to as ________.

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Optimizing decisions are simplifying strategies or "rules of thumb" used to make decisions.

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All of the following statements relating to escalating commitment are correct EXCEPT:

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