Question 1

Decision-Making choices usually have a moral dimension that might be overlooked.

Accepted Answer

A) True 
 B)False

Question 2

According to Herbert Simon, most human decision making, whether individual or organizational, is concerned with the discovery and selection of satisfactory alternatives; only in exceptional cases is it concerned with the discovery and selection of optimal decisions.

Accepted Answer

A) True 
 B)False

Question 3

Behavioral decision theory models view the manager as acting in a world of complete certainty.

Accepted Answer

A) True 
 B)False

Question 4

Examples of nonprogrammed decisions include reordering inventory automatically when stock falls below a predetermined level and issuing a written reprimand to someone who violates a specific work rule.

Accepted Answer

A) True 
 B)False

Question 5

A key element in decision-making under risk and uncertainty is intuition.

Accepted Answer

A) True 
 B)False

Question 6

KPMG's practice that focuses on helping executives identify threats to their firm and manage them is known as __________.

Accepted Answer

A)  operational risk 
B)  enterprise risk management 
C)  strategic management 
D)  uncertainty avoidance management 
E)  reputation risk management 
A)  operational risk 
B)  enterprise risk management 
C)  strategic management 
D)  uncertainty avoidance management 
E)  reputation risk management

Question 7

The __________ involves assessing an event by taking an initial value from historical precedent or an outside source, and then incrementally adjusting this value to make a current assessment.

Accepted Answer

anchoring

Question 8

In the Vroom, Yetton, and Jago decision-making model, __________ involves the manager solving the problem or making the decision alone, using information available at the time.

Accepted Answer

A)  variant 1 of authority decisions 
B)  variant 2 of authority decisions 
C)  variant 1 of consultative decisions 
D)  variant 2 of consultative decisions 
E)  variant 3 of authority decisions 
A)  variant 1 of authority decisions 
B)  variant 2 of authority decisions 
C)  variant 1 of consultative decisions 
D)  variant 2 of consultative decisions 
E)  variant 3 of authority decisions

Question 9

Which of the following is Cavanagh's utility question for assessing ethics in Decision-Making?

Accepted Answer

A)  Does the decision satisfy all constituents or stakeholders? 
B)  Does the decision respect the rights and duties of everyone? 
C)  Is the decision consistent with the canons of justice? 
D)  Is the decision consistent with my responsibilities to care? 
E)  None of the above. 
A)  Does the decision satisfy all constituents or stakeholders? 
B)  Does the decision respect the rights and duties of everyone? 
C)  Is the decision consistent with the canons of justice? 
D)  Is the decision consistent with my responsibilities to care? 
E)  None of the above.

Question 10

Judgment, or the use of one's intellect, is important in all aspects of decision-making.

Accepted Answer

A) True 
 B)False

Question 11

Risk management focuses on anticipating risk in situations and factoring risk alternatives into the decision-making process.

Accepted Answer

A) True 
 B)False

Question 12

An example of the application of the anchoring and adjustment heuristic is when Jason, an HR manager at ABC Manufacturing selects a new member not because of any special qualities of the person, but only because the individual comes from a college known to have produced high performers in the past.

Accepted Answer

A) True 
 B)False

Question 13

Responses to uncertain environments seldom involve intuition, educated guesses, or hunches.

Accepted Answer

A) True 
 B)False

Question 14

Define creativity and identify the individual and the team creativity drivers.

Accepted Answer

Creativity is the generation of novel id

Question 15

Describe the concept of escalating commitment. Explain why escalating commitment can occur.

Accepted Answer

An organization's natural desire to cont

Question 16

An example of the __________ is a product development specialist who bases a decision to not launch a new product on her recent failure with another product offering.

Accepted Answer

A)  representativeness heuristic 
B)  accessibility heuristic 
C)  hindsight heuristic 
D)  utility heuristic 
E)  availability heuristic 
A)  representativeness heuristic 
B)  accessibility heuristic 
C)  hindsight heuristic 
D)  utility heuristic 
E)  availability heuristic

Question 17

__________ environments exist when decision makers lack complete certainty regarding the outcomes of various courses of action, but they are aware of the probabilities associated with their occurrence.

Accepted Answer

A)  Jeopardy 
B)  Hazard 
C)  Risk 
D)  Assured 
E)  Uncertain 
A)  Jeopardy 
B)  Hazard 
C)  Risk 
D)  Assured 
E)  Uncertain

Question 18

__________ is an ideal condition for managerial problem solving and decision-making.

Accepted Answer

A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Turbulence 
E)  Chaos 
A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Turbulence 
E)  Chaos

Question 19

Define Decision-Making. What are the five basic steps involved in the rational decision model?

Accepted Answer

Decision-Making is the process of choosi

Question 20

The __________ decision theory model accepts the notion of bounded rationality and suggests that people act only in terms of what they perceive about a given situation.

Accepted Answer

A)  behavioral 
B)  rational 
C)  organizational management 
D)  scientific 
E)  potential investment 
A)  behavioral 
B)  rational 
C)  organizational management 
D)  scientific 
E)  potential investment

Decision-Making choices usually have a moral dimension that might be overlooked.

According to Herbert Simon, most human decision making, whether individual or organizational, is concerned with the discovery and selection of satisfactory alternatives; only in exceptional cases is it concerned with the discovery and selection of optimal decisions.

Behavioral decision theory models view the manager as acting in a world of complete certainty.

Examples of nonprogrammed decisions include reordering inventory automatically when stock falls below a predetermined level and issuing a written reprimand to someone who violates a specific work rule.

A key element in decision-making under risk and uncertainty is intuition.

KPMG's practice that focuses on helping executives identify threats to their firm and manage them is known as __________.

The __________ involves assessing an event by taking an initial value from historical precedent or an outside source, and then incrementally adjusting this value to make a current assessment.

In the Vroom, Yetton, and Jago decision-making model, __________ involves the manager solving the problem or making the decision alone, using information available at the time.

Which of the following is Cavanagh's utility question for assessing ethics in Decision-Making?

Judgment, or the use of one's intellect, is important in all aspects of decision-making.

Risk management focuses on anticipating risk in situations and factoring risk alternatives into the decision-making process.

An example of the application of the anchoring and adjustment heuristic is when Jason, an HR manager at ABC Manufacturing selects a new member not because of any special qualities of the person, but only because the individual comes from a college known to have produced high performers in the past.

Responses to uncertain environments seldom involve intuition, educated guesses, or hunches.

Define creativity and identify the individual and the team creativity drivers.

Describe the concept of escalating commitment. Explain why escalating commitment can occur.

An example of the __________ is a product development specialist who bases a decision to not launch a new product on her recent failure with another product offering.

__________ environments exist when decision makers lack complete certainty regarding the outcomes of various courses of action, but they are aware of the probabilities associated with their occurrence.

__________ is an ideal condition for managerial problem solving and decision-making.

Define Decision-Making. What are the five basic steps involved in the rational decision model?

The __________ decision theory model accepts the notion of bounded rationality and suggests that people act only in terms of what they perceive about a given situation.

Introducing Organizational Behavior

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation

Motivation and Performance

The Nature of Teams

Teamwork and Performance

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Organizational Structures

Filters

Exam 9: Decision Making and Creativity

Decision-Making choices usually have a moral dimension that might be overlooked.

According to Herbert Simon, most human decision making, whether individual or organizational, is concerned with the discovery and selection of satisfactory alternatives; only in exceptional cases is it concerned with the discovery and selection of optimal decisions.

Behavioral decision theory models view the manager as acting in a world of complete certainty.

Examples of nonprogrammed decisions include reordering inventory automatically when stock falls below a predetermined level and issuing a written reprimand to someone who violates a specific work rule.

A key element in decision-making under risk and uncertainty is intuition.

KPMG's practice that focuses on helping executives identify threats to their firm and manage them is known as __________.

The __________ involves assessing an event by taking an initial value from historical precedent or an outside source, and then incrementally adjusting this value to make a current assessment.

In the Vroom, Yetton, and Jago decision-making model, __________ involves the manager solving the problem or making the decision alone, using information available at the time.

Which of the following is Cavanagh's utility question for assessing ethics in Decision-Making?

Judgment, or the use of one's intellect, is important in all aspects of decision-making.

Risk management focuses on anticipating risk in situations and factoring risk alternatives into the decision-making process.

An example of the application of the anchoring and adjustment heuristic is when Jason, an HR manager at ABC Manufacturing selects a new member not because of any special qualities of the person, but only because the individual comes from a college known to have produced high performers in the past.

Responses to uncertain environments seldom involve intuition, educated guesses, or hunches.

Define creativity and identify the individual and the team creativity drivers.

Describe the concept of escalating commitment. Explain why escalating commitment can occur.

An example of the __________ is a product development specialist who bases a decision to not launch a new product on her recent failure with another product offering.

__________ environments exist when decision makers lack complete certainty regarding the outcomes of various courses of action, but they are aware of the probabilities associated with their occurrence.

__________ is an ideal condition for managerial problem solving and decision-making.

Define Decision-Making. What are the five basic steps involved in the rational decision model?

The __________ decision theory model accepts the notion of bounded rationality and suggests that people act only in terms of what they perceive about a given situation.

Introducing Organizational Behavior

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation

Motivation and Performance

The Nature of Teams

Teamwork and Performance

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Organizational Structures

Filters