Exam 9: Decision Making and Creativity

Behavioral scientists are cautious about applying classical decision theory to many decision situations because they recognize that human beings have cognitive limitations that restrict their information-processing capabilities.

In the classical decision model, the manager faces a clearly defined problem, knows all possible action alternatives and their consequences, and then chooses the alternative that offers the optimum solution to the problem.

In the Vroom, Yetton, and Jago decision-making model, __________ decisions are made by both consulting with others and allowing them to help make the final choice.

The behavioral decision model allows for an optimizing decision that gives the absolute best solution to the problem.

Behavioral decision theory models view the manager as acting in a world of complete certainty.

The key problem attributes of the Vroom, Yetton, and Jago decision-making model include all of the following EXCEPT:

Classical decision theory models accept the notion of bounded rationality and suggest that people act only in terms of what they perceive about a given situation.

When a decision maker faces two or more ethically uncomfortable alternatives, it is referred to as a ________.

__________ are routine problems that arise on a regular basis and which can be addressed through standard responses.

In the Vroom, Yetton, and Jago decision-making model, __________ decisions are made when the manager or team leader solicits input from other people and then, based on this information and its interpretation, makes a final choice.

The behavioral decision model is a five-step process that starts with recognition and definition of the problem or opportunity, and ends with evaluation of results and any needed follow-up.

In the Vroom, Yetton, and Jago decision-making model, which of the following involves the manager obtaining the necessary information from subordinates) or other group members and then deciding on the problem solution?

The __________ bases a decision on similarities between the situation at hand and one's stereotypes of similar occurrences.

Teams engaged in systematic thinking would be expected to make a plan before taking action.

The process of choosing a course of action for dealing with a problem or opportunity is __________.

A decision maker holds a meeting to get everyone's agreement on a system for deciding how to make a lunch schedule. This is an example of an) _________ decision method.

An example of a nonprogrammed decision is when a senior marketing manager of ABC who has to respond to the introduction of a new product by a foreign competitor in a new country where ABC also is entering.

Problem-solving decisions in organizations are typically made under three different conditions or environments. These are __________.

The philosophical study of morality is called __________.

Choosing the first alternative that appears to give an acceptable or satisfactory resolution of the problem is known as ___________.