Question 1

When an unexpected problem can lead to disaster if not resolved quickly and appropriately, a _____________ occurs.

Accepted Answer

The answer of When an unexpected problem can lead to...

Question 2

__________ decisions simply implement solutions that have already been determined by past experience as appropriate for the problem at hand.

Accepted Answer

The answer of __________ decisions simply implement solutions that have...

Question 3

Which of the following is a form of decision entrapment that leads people to do things that the facts of a situation do not justify?

Accepted Answer

A)  Intuition 
B)  Nonprogrammed Decision-Making 
C)  Satisficing 
D)  Bounded rationality 
E)  Escalating commitment 
A)  Intuition 
B)  Nonprogrammed Decision-Making 
C)  Satisficing 
D)  Bounded rationality 
E)  Escalating commitment

Question 4

Which type of environments exists when managers have so little information that they cannot even assign probabilities to various alternatives and their possible outcomes?

Accepted Answer

A)  Uncertain 
B)  Risk 
C)  Unpredictable 
D)  Jeopardy 
E)  Hazard 
A)  Uncertain 
B)  Risk 
C)  Unpredictable 
D)  Jeopardy 
E)  Hazard

Question 5

A decision is exposed to public scrutiny and forces decision-makers to consider it in the context of full transparency with the use of __________.

Accepted Answer

A)  rational decision-making 
B)  spotlight questions 
C)  satisficing 
D)  moral dilemmas 
E)  criteria questions 
A)  rational decision-making 
B)  spotlight questions 
C)  satisficing 
D)  moral dilemmas 
E)  criteria questions

Question 6

The lack-of-participation error occurs in which phase of the rational decision model?

Accepted Answer

A)  evaluating results 
B)  identifying alternatives 
C)  implementing preferred course of action 
D)  choosing a preferred course of action 
E)  recognizing the problem 
A)  evaluating results 
B)  identifying alternatives 
C)  implementing preferred course of action 
D)  choosing a preferred course of action 
E)  recognizing the problem

Question 7

__________ developed a framework for helping managers choose the Decision-Making methods most appropriate for various problem situations to insure both better choices and implementation.

Accepted Answer

Victor Vro

Question 8

Unfortunately, formal crisis management programs are decreasing in popularity in organizations.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is considered to be a spotlight question as mentioned in the text?

Accepted Answer

A)  What might my friend do if he was in a similar situation as me? 
B)  How would I feel if my family found out about this decision? 
C)  If I make this decision, will I be able to sleep at night? 
D)  Would most other people in society make the same decision as I would? 
E)  None of the above. 
A)  What might my friend do if he was in a similar situation as me? 
B)  How would I feel if my family found out about this decision? 
C)  If I make this decision, will I be able to sleep at night? 
D)  Would most other people in society make the same decision as I would? 
E)  None of the above.

Question 10

Intuition adds elements of flexibility and spontaneity to decision-making, thereby offering potential for creativity and innovation.

Accepted Answer

A) True 
 B)False

Question 11

When dealing with risk environments, managers may assign __________ by developing strategies and identifying critical risks.

Accepted Answer

A)  potentialities 
B)  certainty model 
C)  prospects 
D)  responsibilities 
E)  feasibilities 
A)  potentialities 
B)  certainty model 
C)  prospects 
D)  responsibilities 
E)  feasibilities

Question 12

The representativeness heuristic bases a decision on similarities between the situation at hand and stereotypes of similar occurrences.

Accepted Answer

A) True 
 B)False

Question 13

The availability heuristic involves assessing a current event based on past occurrences that are easily available in one's memory.

Accepted Answer

A) True 
 B)False

Question 14

Nonprogrammed decisions are created to deal uniquely with a problem at hand.

Accepted Answer

A) True 
 B)False

Question 15

Which of these represents a key element in decision-making under risk and uncertainty?

Accepted Answer

A)  Discernment 
B)  Unrestrained rationality 
C)  Recognition 
D)  Intuition 
E)  Assimilation 
A)  Discernment 
B)  Unrestrained rationality 
C)  Recognition 
D)  Intuition 
E)  Assimilation

Question 16

Examples of __________ decisions include reordering inventory automatically when stock falls below a predetermined level and issuing a written reprimand to someone who violates a specific work procedure.

Accepted Answer

A)  uniform 
B)  standardized 
C)  programmed 
D)  fixed 
E)  nonprogrammed 
A)  uniform 
B)  standardized 
C)  programmed 
D)  fixed 
E)  nonprogrammed

Question 17

Bounded rationality is choosing the first alternative that appears to give an acceptable or satisfactory resolution of the problem.

Accepted Answer

A) True 
 B)False

Question 18

All of the following approaches can be used to increase creativity EXCEPT:

Accepted Answer

A)  establishing high expectations for creativity. 
B)  using associative play. 
C)  switching members among teams. 
D)  using analogies. 
E)  using metaphors to describe a problem. 
A)  establishing high expectations for creativity. 
B)  using associative play. 
C)  switching members among teams. 
D)  using analogies. 
E)  using metaphors to describe a problem.

Question 19

Heuristics is the process of choosing a course of action for dealing with a problem.

Accepted Answer

A) True 
 B)False

Question 20

Explain the basic differences between the classical decision model and the behavioral decision model.

Accepted Answer

Classical decision theory views the mana

When an unexpected problem can lead to disaster if not resolved quickly and appropriately, a _____________ occurs.

__________ decisions simply implement solutions that have already been determined by past experience as appropriate for the problem at hand.

Which of the following is a form of decision entrapment that leads people to do things that the facts of a situation do not justify?

Which type of environments exists when managers have so little information that they cannot even assign probabilities to various alternatives and their possible outcomes?

A decision is exposed to public scrutiny and forces decision-makers to consider it in the context of full transparency with the use of __________.

The lack-of-participation error occurs in which phase of the rational decision model?

__________ developed a framework for helping managers choose the Decision-Making methods most appropriate for various problem situations to insure both better choices and implementation.

Unfortunately, formal crisis management programs are decreasing in popularity in organizations.

Which of the following is considered to be a spotlight question as mentioned in the text?

Intuition adds elements of flexibility and spontaneity to decision-making, thereby offering potential for creativity and innovation.

When dealing with risk environments, managers may assign __________ by developing strategies and identifying critical risks.

The representativeness heuristic bases a decision on similarities between the situation at hand and stereotypes of similar occurrences.

The availability heuristic involves assessing a current event based on past occurrences that are easily available in one's memory.

Nonprogrammed decisions are created to deal uniquely with a problem at hand.

Which of these represents a key element in decision-making under risk and uncertainty?

Examples of __________ decisions include reordering inventory automatically when stock falls below a predetermined level and issuing a written reprimand to someone who violates a specific work procedure.

Bounded rationality is choosing the first alternative that appears to give an acceptable or satisfactory resolution of the problem.

All of the following approaches can be used to increase creativity EXCEPT:

Heuristics is the process of choosing a course of action for dealing with a problem.

Explain the basic differences between the classical decision model and the behavioral decision model.

Introducing Organizational Behavior

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation

Motivation and Performance

The Nature of Teams

Teamwork and Performance

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Organizational Structures

Filters

Exam 9: Decision Making and Creativity

When an unexpected problem can lead to disaster if not resolved quickly and appropriately, a _____________ occurs.

__________ decisions simply implement solutions that have already been determined by past experience as appropriate for the problem at hand.

Which of the following is a form of decision entrapment that leads people to do things that the facts of a situation do not justify?

Which type of environments exists when managers have so little information that they cannot even assign probabilities to various alternatives and their possible outcomes?

A decision is exposed to public scrutiny and forces decision-makers to consider it in the context of full transparency with the use of __________.

The lack-of-participation error occurs in which phase of the rational decision model?

__________ developed a framework for helping managers choose the Decision-Making methods most appropriate for various problem situations to insure both better choices and implementation.

Unfortunately, formal crisis management programs are decreasing in popularity in organizations.

Which of the following is considered to be a spotlight question as mentioned in the text?

Intuition adds elements of flexibility and spontaneity to decision-making, thereby offering potential for creativity and innovation.

When dealing with risk environments, managers may assign __________ by developing strategies and identifying critical risks.

The representativeness heuristic bases a decision on similarities between the situation at hand and stereotypes of similar occurrences.

The availability heuristic involves assessing a current event based on past occurrences that are easily available in one's memory.

Nonprogrammed decisions are created to deal uniquely with a problem at hand.

Which of these represents a key element in decision-making under risk and uncertainty?

Examples of __________ decisions include reordering inventory automatically when stock falls below a predetermined level and issuing a written reprimand to someone who violates a specific work procedure.

Bounded rationality is choosing the first alternative that appears to give an acceptable or satisfactory resolution of the problem.

All of the following approaches can be used to increase creativity EXCEPT:

Heuristics is the process of choosing a course of action for dealing with a problem.

Explain the basic differences between the classical decision model and the behavioral decision model.

Introducing Organizational Behavior

Diversity, Personality, and Values

Perception, Attribution, and Learning

Emotions, Attitudes, and Job Satisfaction

Motivation

Motivation and Performance

The Nature of Teams

Teamwork and Performance

Conflict and Negotiation

Communication

Power and Politics

The Leadership Process

Leadership Traits and Behavioral Styles

Organizational Culture

Organizational Structures

Filters