Exam 15: Organizational Culture

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Often, the language of a subculture, and its rituals and rites, emerge from the group as a form of __________.

(Multiple Choice)
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In many larger U.S. based firms the __________ matches the overall strategy of the firm and reinforces the __________ emerging from day-to-day activities.

(Multiple Choice)
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The best organizations don't stagnate; they innovate; they value and expect innovation, and it becomes a normal part of everyday operations.

(True/False)
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Each group of individuals in an organization tends to do all of the following EXCEPT:

(Multiple Choice)
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Output goals are concerned with the conditions within the organization that are expected to increase the organization's survival?

(True/False)
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Six team processes are particularly important for innovative success: 1) vision, 2) support for innovation, 3) task orientation, 4) cohesion, 5) internal communications, and 6) external communications.

(True/False)
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A number of studies suggest that the key difficulty with product development is the integration across all of the units needed to move from the idea stage to final implementation.

(True/False)
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Some of the key questions regarding external adaptation are: How do we allocate power, status, and authority? How do we communicate? What is the basis for competition?

(True/False)
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With the size advantage, larger firms often have a single dominant culture with a universal set of shared actions, values, and beliefs.

(True/False)
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The corporate uniform worn by UPS delivery people is an example of an __________.

(Short Answer)
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The "Miss America" type ceremonies of Mary Kay used to spotlight positive work achievements are examples of __________.

(Short Answer)
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The observable culture includes the unique stories, ceremonies, and corporate rituals that make up the history of the firm or a group within the firm.

(True/False)
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In step one of Taylor Cox's five-step program for developing the multicultural organization, the organization should develop pluralism with the objective of multi-based socialization.

(True/False)
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Three important levels of cultural analysis in organizations are

(Multiple Choice)
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By linking values and actions, the organization taps into some of the strongest and deepest realms of the individual.

(True/False)
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Organizational __________ often specify/ies when various types of actions are appropriate and where individual members stand in the social system.

(Multiple Choice)
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The first step in the typical process of organizational innovation is __________.

(Short Answer)
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A common myth in organizations is the denial of trade-offs.

(True/False)
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The innovation process is not complete until

(Multiple Choice)
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__________ represent an organization's intended contributions to the broader society?

(Short Answer)
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