Exam 15: Organizational Culture

Three important aspects of working together, in the context of internal integration, are:a) deciding who is a member and who is not; b) developing a formal agreement that specifies acceptable and unacceptable behavior; andc) getting friends and enemies to collaborate with one another.

__________ are groups of individuals with a pattern of values and philosophy that outwardly reject those of the larger organization or social system.

In the business setting, organizational culture is called societal culture.

Organizational culture often specifies when various types of actions are appropriate and where individual members stand in the social system.

At McDonald's, their __________ is the system of shared actions, values, and beliefs that develops within the organization and guides the behavior of its members.

__________ set the tone for a culture and for cultural change.

Refining an existing product to make it more saleable in a new market is an example of exploration.

Highly innovative organizations share all of the following characteristics EXCEPT:

Shared values help turn routine activities into valuable and important actions.

__________ is a condition where dominant cultural patterns are inconsistent with new emerging innovations.

All of the following are levels of analysis in studying organizational culture EXCEPT:

As the diversity of opinion, values and meaning in an organization narrows, it becomes much less vulnerable to external change and more able to capitalize on external opportunities.

The five-step program for developing the multicultural organization was developed by __________.

Refining an existing product to make it more saleable in a new market is an example of __________.

Organizations with __________ possess a broadly and deeply shared value system that can provide a strong corporate identity, enhance collective commitment, provide a stable social system, and reduce the need for formal and bureaucratic controls.

Rituals are embellished heroic accounts of the story of the founding of an organization.

Internal integration deals with the creation of a collective identity and with finding ways of matching methods of working and living together.

The issues concerned with __________ are tasks to be accomplished, methods used to achieve the goals, and methods of coping with success and failure.

Research shows that most organizations originate in several national cultures and incorporate very little features from these host cultures even when they expand internationally.

A strong culture can be detrimental if it reinforces a broad and pluralistic view of the organization and its environment.