Question 1

To increase system reliability redundant parts can be built in to back up a failure.

Accepted Answer

A) True 
 B)False

Question 2

Worldwide,extended producer responsibility (EPR)is becoming an important factor influencing product design for personal computers and some household appliances.

Accepted Answer

A) True 
 B)False

Question 3

Functional design involves ______.

Accepted Answer

A) reliability,maintainability,and usability 
B) perceptual maps 
C) reverse engineering 
D) a feasibility study 
A) reliability,maintainability,and usability 
B) perceptual maps 
C) reverse engineering 
D) a feasibility study

Question 4

Concurrent design is often aided by the use of technology.

Accepted Answer

A) True 
 B)False

Question 5

Carefully dismantling and inspecting a competitor's product to look for design features that can be incorporated into your own product is known as

Accepted Answer

A) concurrent design. 
B) design for manufacturability. 
C) benchmarking. 
D) reverse engineering. 
A) concurrent design. 
B) design for manufacturability. 
C) benchmarking. 
D) reverse engineering.

Question 6

You need to evaluate 3 service providers,A,B,and C.Their mean times between failures are 65,75,and 80 hours respectively.Their mean times to repair are 3,2,and 1 hours respectively.However,you receive a report that the mean time to repair for provider C is actually larger than 1 hour.What is the maximum value of the mean time to repair of provider C that would make you choose provider C?

Accepted Answer

A) 2.1155 
B) 2.1355 
C) 2.1455 
D) 2.1555 
A) 2.1155 
B) 2.1355 
C) 2.1455 
D) 2.1555

Question 7

Reliability is the probability that a given part or product will perform its intended function for a specified length of time under adverse operating conditions.

Accepted Answer

A) True 
 B)False

Question 8

The probability that a product will perform its intended function for a specified length of time under normal conditions is called

Accepted Answer

A) benchmarking. 
B) perceptual mapping. 
C) Maintainability. 
D) Reliability. 
A) benchmarking. 
B) perceptual mapping. 
C) Maintainability. 
D) Reliability.

Question 9

Computer-aided design (CAD)produces better products but always increases the time to design them.

Accepted Answer

A) True 
 B)False

Question 10

Quality function deployment (QFD)consists of a series of matrix diagrams that define product design changes and the ramifications of implementing those changes.

Accepted Answer

A) True 
 B)False

Question 11

Failure mode and effects analysis (FMEA)is

Accepted Answer

A) a software systems that uses computer graphics to assist in designing products. 
B) a systematic approach to analyzing the causes and effects of product failures. 
C) a visual method for analyzing the interrelationships among failures. 
D) a structured process that translates the voice of the customer into technical design requirements. 
A) a software systems that uses computer graphics to assist in designing products. 
B) a systematic approach to analyzing the causes and effects of product failures. 
C) a visual method for analyzing the interrelationships among failures. 
D) a structured process that translates the voice of the customer into technical design requirements.

Question 12

With ___________________,consumers are encouraged to use the product efficiently,repair it when possible and dispose of it responsibly.

Accepted Answer

A) green sourcing 
B) green manufacture 
C) recycling and reuse 
D) green consumption 
A) green sourcing 
B) green manufacture 
C) recycling and reuse 
D) green consumption

Question 13

If a firm's design process is too lengthy

Accepted Answer

A) a competitor may capture market share by being first to market. 
B) a competitor may lose market share by being first to market. 
C) a competitor may decide not to enter the market. 
D) None of these answers is correct. 
A) a competitor may capture market share by being first to market. 
B) a competitor may lose market share by being first to market. 
C) a competitor may decide not to enter the market. 
D) None of these answers is correct.

Question 14

As a part of design for robustness,Taguchi believes that

Accepted Answer

A) consistent errors can be more easily corrected than random errors. 
B) parts within tolerance limits may produce assemblies that are not within limits. 
C) consumers have a strong preference for product characteristics near their ideal value. 
D) All of these answer choices are correct. 
A) consistent errors can be more easily corrected than random errors. 
B) parts within tolerance limits may produce assemblies that are not within limits. 
C) consumers have a strong preference for product characteristics near their ideal value. 
D) All of these answer choices are correct.

Question 15

All of the following are characteristics of an effective design process except

Accepted Answer

A) increasing the design time for new products and services. 
B) meeting customer requirements in the least costly manner. 
C) matching product or service characteristics with customer requirements. 
D) minimizing the number of revisions needed to make the design workable. 
A) increasing the design time for new products and services. 
B) meeting customer requirements in the least costly manner. 
C) matching product or service characteristics with customer requirements. 
D) minimizing the number of revisions needed to make the design workable.

Question 16

Which of the following techniques would most likely be used to systematically analyze product failures?

Accepted Answer

A) concurrent design 
B) quality function deployment 
C) failure mode and effects analysis 
D) value analysis 
A) concurrent design 
B) quality function deployment 
C) failure mode and effects analysis 
D) value analysis

Question 17

One quantitative measure of maintainability is mean time to repair (MTTR).

Accepted Answer

A) True 
 B)False

Question 18

Fault tree analysis (FTA)is

Accepted Answer

A) a software systems that uses computer graphics to assist in designing products. 
B) a systematic approach to analyzing the causes and effects of product failures. 
C) a visual method for analyzing the interrelationships among failures. 
D) a structured process that translates the voice of the customer into technical design requirements. 
A) a software systems that uses computer graphics to assist in designing products. 
B) a systematic approach to analyzing the causes and effects of product failures. 
C) a visual method for analyzing the interrelationships among failures. 
D) a structured process that translates the voice of the customer into technical design requirements.

Question 19

List five ways that design quality can be improved.

Accepted Answer

Design quality can be improved by (1)rev

Question 20

The final design consists of detailed drawings and specifications for the new product.

Accepted Answer

A) True 
 B)False

Exam 6: Product Design

To increase system reliability redundant parts can be built in to back up a failure.

Worldwide,extended producer responsibility (EPR)is becoming an important factor influencing product design for personal computers and some household appliances.

Functional design involves ______.

Concurrent design is often aided by the use of technology.

Carefully dismantling and inspecting a competitor's product to look for design features that can be incorporated into your own product is known as

Reliability is the probability that a given part or product will perform its intended function for a specified length of time under adverse operating conditions.

The probability that a product will perform its intended function for a specified length of time under normal conditions is called

Computer-aided design (CAD)produces better products but always increases the time to design them.

Quality function deployment (QFD)consists of a series of matrix diagrams that define product design changes and the ramifications of implementing those changes.

Failure mode and effects analysis (FMEA)is

With ___________________,consumers are encouraged to use the product efficiently,repair it when possible and dispose of it responsibly.

If a firm's design process is too lengthy

As a part of design for robustness,Taguchi believes that

All of the following are characteristics of an effective design process except

Which of the following techniques would most likely be used to systematically analyze product failures?

One quantitative measure of maintainability is mean time to repair (MTTR).

Fault tree analysis (FTA)is

List five ways that design quality can be improved.

The final design consists of detailed drawings and specifications for the new product.

Introduction to Operations and Supply Chain Management

Supplement Operational Decision-Making Tools: Decision Analysis

Quality Management

Statistical Process Control

Supplement Operational Decision-Making Tools: Acceptance Sampling

Service Design

Processes and Technology

Capacity and Facilities

Supplement Operational Decision-Making Tools: Facility Location Models

Human Resources

Supplement Operational Decision-Making Tools: Work Measurement

Project Management

Supply Chain Management Strategy and Design

Global Supply Chain Procurement and Distribution

Supplement Operational Decision-Making Tools: Transportation and Transshipment Models

Forecasting

Inventory Management

Supplement Operational Decision-Making Tools: Simulation

Sales and Operations Planning

Supplement Operational Decision-Making Tools: Linear Programming

Enterprise Resource Planning

Lean Systems

Scheduling

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