Question 1

Which of the following is not true of organisational development (OD)?

Accepted Answer

A) People should be treated with dignity and respect. 
B) Effective organisations are characterised by trust. 
C) Effective organisations emphasise hierarchical authority. 
D) Problems should be openly confronted. 
A) People should be treated with dignity and respect. 
B) Effective organisations are characterised by trust. 
C) Effective organisations emphasise hierarchical authority. 
D) Problems should be openly confronted.

Question 2

Meditation,hypnosis and biofeedback are examples of:

Accepted Answer

A) non-competitive physical exercise 
B) relaxation techniques 
C) time-management techniques 
D) physical exercise 
A) non-competitive physical exercise 
B) relaxation techniques 
C) time-management techniques 
D) physical exercise

Question 3

What is stress?

Accepted Answer

Stress is a dynamic condition in which a

Question 4

Intergroup development seeks to change attitudes,stereotypes,and perceptions that groups have of each other within the organisation.

Accepted Answer

A) True 
 B)False

Question 5

What are some of the potential organisational sources of stress?

Accepted Answer

There are many examples: pressures to av

Question 6

Which of the following is not considered an underlying value in organisational development?

Accepted Answer

A) participation 
B) control 
C) confrontation 
D) power equalisation 
A) participation 
B) control 
C) confrontation 
D) power equalisation

Question 7

It has been proven that workaholics are consistently more productive than other less hard-working employees.

Accepted Answer

A) True 
 B)False

Question 8

All innovations involve change.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following represents an individual's resistance to change?

Accepted Answer

A) structural inertia 
B) habit 
C) threat to expertise 
D) team inertia 
A) structural inertia 
B) habit 
C) threat to expertise 
D) team inertia

Question 10

Organisationally supported programs that focus on the employee's total physical and mental condition are called:

Accepted Answer

A) cafeteria benefit programs 
B) wellness programs 
C) employee benefit analysis 
D) job redesign programs 
A) cafeteria benefit programs 
B) wellness programs 
C) employee benefit analysis 
D) job redesign programs

Question 11

Jane works for an organisation that is highly bureaucratic.Communication between departments is scarce.Due to several poor strategic initiatives,the organisation now has limited funds.Despite this,a large proportion of the management has stayed on as they have been with the organisation for many years. What characteristic of Jane's organisation is conducive to innovation?

Accepted Answer

A) limited resources 
B) inter-department communication 
C) management tenure 
D) organisational structure 
A) limited resources 
B) inter-department communication 
C) management tenure 
D) organisational structure

Question 12

Of the forces for change cited in the textbook,which is continually changing jobs and organisations?

Accepted Answer

A) world politics 
B) nature of the work force 
C) technology 
D) social trends 
A) world politics 
B) nature of the work force 
C) technology 
D) social trends

Question 13

________ seeks to change groups' attitudes,stereotypes and perceptions about each other.

Accepted Answer

A) Process consultation 
B) Intergroup development 
C) Team building 
D) Sensitivity analysis 
A) Process consultation 
B) Intergroup development 
C) Team building 
D) Sensitivity analysis

Question 14

Which of the following is not a behavioural symptom of stress?

Accepted Answer

A) increased alcohol consumption 
B) rapid speech 
C) procrastination 
D) change in eating habits 
A) increased alcohol consumption 
B) rapid speech 
C) procrastination 
D) change in eating habits

Question 15

The purpose of ________ is for an outside consultant to assist a client,usually a manager,to perceive,understand,and act upon process events with which he or she must deal.

Accepted Answer

A) survey feedback 
B) process consultation 
C) intergroup development 
D) sensitivity training 
A) survey feedback 
B) process consultation 
C) intergroup development 
D) sensitivity training

Question 16

________refers to a new idea that leads to product improvement.

Accepted Answer

A) Unspecialised change 
B) Innovation 
C) Groupthink 
D) Single-loop learning 
A) Unspecialised change 
B) Innovation 
C) Groupthink 
D) Single-loop learning

Question 17

T-groups are also known as:

Accepted Answer

A) team building groups 
B) trust groups 
C) training groups 
D) autonomous work teams 
A) team building groups 
B) trust groups 
C) training groups 
D) autonomous work teams

Question 18

Innovative organisations tend to have similar cultures.

Accepted Answer

A) True 
 B)False

Question 19

The objective of process consultation is to solve organisational problems.

Accepted Answer

A) True 
 B)False

Question 20

Experienced individuals with an internal locus of control would likely adapt better to high-stress jobs and perform those jobs more effectively.

Accepted Answer

A) True 
 B)False

Which of the following is not true of organisational development (OD)?

Meditation,hypnosis and biofeedback are examples of:

What is stress?

Intergroup development seeks to change attitudes,stereotypes,and perceptions that groups have of each other within the organisation.

What are some of the potential organisational sources of stress?

Which of the following is not considered an underlying value in organisational development?

It has been proven that workaholics are consistently more productive than other less hard-working employees.

All innovations involve change.

Which of the following represents an individual's resistance to change?

Organisationally supported programs that focus on the employee's total physical and mental condition are called:

Of the forces for change cited in the textbook,which is continually changing jobs and organisations?

________ seeks to change groups' attitudes,stereotypes and perceptions about each other.

Which of the following is not a behavioural symptom of stress?

The purpose of ________ is for an outside consultant to assist a client,usually a manager,to perceive,understand,and act upon process events with which he or she must deal.

________refers to a new idea that leads to product improvement.

T-groups are also known as:

Innovative organisations tend to have similar cultures.

The objective of process consultation is to solve organisational problems.

Experienced individuals with an internal locus of control would likely adapt better to high-stress jobs and perform those jobs more effectively.

What Is Organisational Behaviour

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Filters

Exam 16: Organisational Change and Stress Management

Which of the following is not true of organisational development (OD)?

Meditation,hypnosis and biofeedback are examples of:

What is stress?

Intergroup development seeks to change attitudes,stereotypes,and perceptions that groups have of each other within the organisation.

What are some of the potential organisational sources of stress?

Which of the following is not considered an underlying value in organisational development?

It has been proven that workaholics are consistently more productive than other less hard-working employees.

All innovations involve change.

Which of the following represents an individual's resistance to change?

Organisationally supported programs that focus on the employee's total physical and mental condition are called:

Of the forces for change cited in the textbook,which is continually changing jobs and organisations?

________ seeks to change groups' attitudes,stereotypes and perceptions about each other.

Which of the following is not a behavioural symptom of stress?

The purpose of ________ is for an outside consultant to assist a client,usually a manager,to perceive,understand,and act upon process events with which he or she must deal.

________refers to a new idea that leads to product improvement.

T-groups are also known as:

Innovative organisations tend to have similar cultures.

The objective of process consultation is to solve organisational problems.

Experienced individuals with an internal locus of control would likely adapt better to high-stress jobs and perform those jobs more effectively.

What Is Organisational Behaviour

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Filters