Exam 16: Organisational Change and Stress Management

In the text,which of the following is not mentioned as an individual difference variable moderating the relationship between potential stressors and experienced stress?

Discuss six organisational development interventions that change agents might consider using.

Your supervisor has restructured the jobs within your division and some of your colleagues are not pleased.Don is concerned that he will not be able to perform the new tasks.Since he is paid by the amount he produces,his pay might be reduced.Tony is afraid that his job may be in jeopardy and he may be laid off.Doug dislikes uncertainty and has developed a negative attitude. The source of Tony's resistance is:

Which of the following is a characteristic of a learning organisation?

Discuss resistance to change in term of its organisational sources.

Resistance is easier to manage when it is:

Stress symptoms expressed on the job may actually originate in the person's personality.

Sensitivity training emphasises changing behaviour through structured group interaction.

Change activities that are intentional and goal oriented are termed:

Andy and Ben are both employed in the same organisation.Ben has fairly good relationships with his co-workers and supervisor.He has also been in the organisation for five years.Andy is fairly new to the organisation and has not had the opportunity to build close relationships with co-workers.However,he is confident in his own abilities and tends to believe that situations are under his own control In Andy's case,any stress he feels is likely to be moderated by:

The simplest and most obvious psychological effect of stress is:

Which of the following is not a characteristic of a learning organisation?

Not all change is good.

What is a 'learning organisation'?

Kotter's contribution to change management entails strategies for how change agents can resist change.

Fear of the unknown can be a source of resistance to change.

Sarah is a consultant within a large organisation who is currently managing a cultural change within the organisation.As part of the process,Sarah has actively consulted with executives and employees across multiple levels of the organisation to determine the kind of culture they would like within the workplace,and to encourage their commitment to the change.She has also held several information sessions to note down and address the concerns employees have with this change. Which of the following values has Sarah displayed in her actions?

The application of direct threats or force upon resisters is called:

Which tactic for overcoming resistance to change basically assumes that the source of resistance lies in misinformation?

Stress can present an opportunity for an individual to rise to the occasion and perform at his or her best.