Exam 1: What Is Organizational Behavior

360.org, an organization working toward curbing climate change, recently conducted an interview with Jessica for the position of a public relations officer. However, the interviewers Brenda and Laura are divided over whether Jessica should be given the job. Brenda believes that Jessica does not have in-depth knowledge about the issue of global warming and its impact. On the other hand, Laura feels that Jessica would be perfect for the job because she has strong interpersonal skills. Which of the following, if true, would weaken Laura's argument?

Group functioning refers to the quantity and quality of a group's work output.

The job of a guest relations executive at a hotel is a kind of service job.

What is evidence-based management (EBM)?

Which of the following is true of positive organizational scholarship?

A(n) ________ is an abstraction of reality, a simplified representation of some real-world phenomenon.

While sociology focuses on the individual, psychology studies people in relation to their social environment or culture.

A common characteristic of service jobs is that they ________.

According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to make or approve significant organizational decisions and assign human, physical, and monetary assets.

________ is an example of an outcome at the organizational level.

Raymond Mayer is conducting a study on discrimination against campaign activists based on gender. In his study, he noted that male executives who visited Indonesian villages to promote the use of renewable energy received a highly positive response. In contrast, women who visited the same villages, received an antagonistic response from them. However, Mayer stated that his findings only applied to villages. In this study, the presence of a village is considered a ________ variable.

A way for managers to respond to the problem of unethical behavior is to provide in-house advisors who can be contacted anonymously.

What conclusions can you draw about turnover if an employer strives to find balance in work-life conflicts? How can the employer find this balance and still have productive employees?