Exam 1: What Is Organizational Behavior

Christopher Richardson works as a graphic designer in Sydney. He often coordinates with colleagues working in Germany. In addition, he interacts with clients across the globe. Which of the following is most likely to facilitate his communications with clients and colleagues?

Psychology contributes to the study of organizational behavior at the macro level whereas anthropology contributes at the micro level.

Which of the following is true of technical skills?

Group ________ is the extent to which members of a group support and validate one another at work.

According to Mintzberg's classification of managerial roles, which of the following is a kind of interpersonal role?

The concept of "reflected best-self" involves ________.

Melissa Woods was recently hired as the campaign manager at an environmental organization. She has a degree in environmental sustainability and possesses substantial knowledge about the issue of global warming. She has the knowledge to lead the public relations team of the organization. However, a few months later, the board of directors of the organization expressed dissatisfaction with Melissa's performance and asked her to resign. Which of the following, if true, best explains this situation?

Discuss the growing importance of interpersonal skills in the workplace.

Gould Furniture is one of the leading furniture companies in Indonesia. In the past, the company had a homogeneous workforce of Indonesian employees. The company is desperate to cut operating and manufacturing costs and hence is considering outsourcing part of the manufacturing process to low-cost Taiwan. However, local community leaders across the country are opposing this decision strongly. They believe that exporting jobs to other countries is detrimental to their country in every way possible. Which of the following, if true, is the flaw in the local community leaders' opinion?

Johanna Reid, a campaign manager at a child rights organization, recently started working on an illiteracy project. During the project, she needs to motivate team members to attain their project milestones and direct them through different phases of the project. Which of the following kinds of functions will these tasks be covered under?

An example of an input at an organizational level is ________.

Organizational behavior cannot offer reasonably accurate explanations of human behavior or make valid predictions.

During globalization, managers find it increasingly easy to balance the interests of their organization with their responsibilities to the communities in which they operate.

Which of the following is true of contingency variables?

With reference to a basic OB model, ________ are determined in advance of the employment relationship and refer to variables like personality, group structure, and organizational culture that lead to processes.

An example of a process at a group level is ________.

How have the fields of psychology and sociology contributed to our understanding of organizational behavior?

Which of the following functions do managers undertake as part of planning functions?

Austin Reed is a graduate student helping to organize a study on individual job satisfaction. The study focuses on the top five causes of satisfaction or dissatisfaction on the job. His department is surveying 200 individuals in 100 different types of organizations. Austin is most likely a graduate student in the department of ________.

Myriam is analyzing the gender roles of men and women in management in the United States and comparing them to the gender roles in management in Japan. She is surveying fifty male and fifty female managers in each country to compare their daily behavior. Myriam's study exemplifies how ________ contributes to OB.