Question 1

Which of the following statements is true?

Accepted Answer

A)  The impact of sexual harassment is individual, not organizational. 
B)  A clear understanding of the actions that constitute sexual harassment does not exist. 
C)  Today, the rise of overt forms of sexual harassment presents a major concern for organizations. 
D)  Women in positions of power in an organization are free from sexual harassment by male subordinates. 
E)  Curtailing sexual harassment requires higher-order intervention programs as managers cannot be expected to help in this regard. 
A)  The impact of sexual harassment is individual, not organizational. 
B)  A clear understanding of the actions that constitute sexual harassment does not exist. 
C)  Today, the rise of overt forms of sexual harassment presents a major concern for organizations. 
D)  Women in positions of power in an organization are free from sexual harassment by male subordinates. 
E)  Curtailing sexual harassment requires higher-order intervention programs as managers cannot be expected to help in this regard.

Question 2

Explain expert power with reference to the dimensions of importance, scarcity, and nonsubstitutability.

Accepted Answer

Expert power is influence wielded as a r

Question 3

Timothy Jenkins was working for six years at Hartford Mills, a company that takes a strong stand against unionization. Though Timothy's designation was that of a production supervisor, as the company grew, he also took on additional duties like keeping a check on employee safety, ensuring that legal measures are followed, and implementing programs for labor welfare that the company planned. Many believed that Timothy was doing a great job for the company and so it came as a surprise when Timothy was rumored to face severe disciplinary action as he was encouraging the workers to join a union. However, he was let off with a mere warning. Which of the following, if true, would explain this paradox?

Accepted Answer

A)  The management had recently instituted a formal employee welfare committee. 
B)  Timothy stressed the fact that he was a meticulous worker who always adhered to company policies. 
C)  The management had recently moved from an open shop mechanism to a closed shop mechanism. 
D)  Timothy claimed that he was only looking to ensure greater employee welfare which was one of the duties the company had assigned to him. 
E)  Timothy argued that allowing unionization had increased the levels of employee satisfaction in one of their rival companies. 
A)  The management had recently instituted a formal employee welfare committee. 
B)  Timothy stressed the fact that he was a meticulous worker who always adhered to company policies. 
C)  The management had recently moved from an open shop mechanism to a closed shop mechanism. 
D)  Timothy claimed that he was only looking to ensure greater employee welfare which was one of the duties the company had assigned to him. 
E)  Timothy argued that allowing unionization had increased the levels of employee satisfaction in one of their rival companies.

Question 4

Levin and Co. is a group of oil refineries that has been in the news recently. The company had to stop production for over two weeks because their key supplier refused to sell them crude oil at the old prices. Even after rounds of negotiations, the supplier refused to give in to the demands of Levin and Co. and finally, the company had to acquire the raw material from the same supplier because alternative suppliers, though abundant, could not provide the quantities the company demanded at such short notice. This shows the role of ________ in increasing the power one enjoys.

Accepted Answer

A)  alternatives 
B)  dependence 
C)  abundance 
D)  substitutability 
E)  exchange 
A)  alternatives 
B)  dependence 
C)  abundance 
D)  substitutability 
E)  exchange

Question 5

Which of the following is an overt form of sexual harassment?

Accepted Answer

A)  being too friendly 
B)  pinups posted in the workplace 
C)  off-color jokes 
D)  unwanted physical touching 
E)  unwanted looks or comments 
A)  being too friendly 
B)  pinups posted in the workplace 
C)  off-color jokes 
D)  unwanted physical touching 
E)  unwanted looks or comments

Question 6

Reactive and protective behaviors designed to avoid action, blame, or change are termed ________.

Accepted Answer

A)  repressive behaviors 
B)  defensive behaviors 
C)  submissive behaviors 
D)  impression management behaviors 
E)  proactive behaviors 
A)  repressive behaviors 
B)  defensive behaviors 
C)  submissive behaviors 
D)  impression management behaviors 
E)  proactive behaviors

Question 7

________ power represents the compliance that is achieved based on the ability to distribute positive benefits that others view as valuable.

Accepted Answer

A)  Legitimate 
B)  Coercive 
C)  Reward 
D)  Personal 
E)  Reflective 
A)  Legitimate 
B)  Coercive 
C)  Reward 
D)  Personal 
E)  Reflective

Question 8

Which of the following is an organizational factor that increases illegitimate political behavior?

Accepted Answer

A)  internal locus of control 
B)  low expectations of success 
C)  high trust 
D)  low organizational investment 
E)  zero-sum reward practice 
A)  internal locus of control 
B)  low expectations of success 
C)  high trust 
D)  low organizational investment 
E)  zero-sum reward practice

Question 9

Which of the following power tactics is more effective when the audience is highly interested in the outcomes of a decision process?

Accepted Answer

A)  ingratiation 
B)  consultation 
C)  personal appeals 
D)  exchange 
E)  pressure 
A)  ingratiation 
B)  consultation 
C)  personal appeals 
D)  exchange 
E)  pressure

Question 10

As a regional sales officer, one of Brandon's job responsibilities is to process the yearly appraisal forms of his subordinates and provide them with increments, bonuses, or benefits based on their performance that year. This job responsibility directly reflects his ________.

Accepted Answer

A)  active power 
B)  expert power 
C)  referent power 
D)  reward power 
E)  coercive power 
A)  active power 
B)  expert power 
C)  referent power 
D)  reward power 
E)  coercive power

Question 11

Dependence would be low when ________.

Accepted Answer

A)  the goods have very few suppliers 
B)  the goods have low accessibility 
C)  the goods in question are scarce 
D)  the products are important 
E)  the goods have substitutes 
A)  the goods have very few suppliers 
B)  the goods have low accessibility 
C)  the goods in question are scarce 
D)  the products are important 
E)  the goods have substitutes

Question 12

Dale Fisher is the manager of one branch of a retail chain. He often holds talks with his customer service attendants speaking of the value they bring to the company and encourages them to continue doing so. He knows that this approach of enhancing the worth of these executives and shaping their aspirations to do well is a more effective approach than using warnings and ultimatums. Dale is using the power tactic of an inspirational appeal here.

Accepted Answer

A) True 
 B)False

Question 13

Winston Mayer is a sales manager for a large company producing beverages and ready-to-eat meals. Winston is often seen working late and on weekends when the company stipulates a five-day work week. Winston justifies his working extra by claiming that "in sales, one cannot afford to waste a minute" and he is often condescending when subordinates take their allotted time off. He frequently speaks to his manager about the the new deals he finalizes when he is working beyond the normal working hours to prove his point. From the information provided, we can say that Winston is using ________ as an impression management technique here.

Accepted Answer

A)  flattery 
B)  exemplification 
C)  favors 
D)  apologies 
E)  conformity 
A)  flattery 
B)  exemplification 
C)  favors 
D)  apologies 
E)  conformity

Question 14

Which of the following differentiates between high self-monitors and low self-monitors?

Accepted Answer

A)  High self-monitors are more likely to use defensive impression management techniques, while low self-monitors are more likely to use self-focused impression management techniques. 
B)  High self-monitors are commonly seen in collectivist cultures, while low self-monitors are commonly seen in individualist cultures. 
C)  High self-monitors tend to mold their appearances and behavior to fit each situation, while low self-monitors tend to present images of themselves that are consistent with their personalities. 
D)  High self-monitors prefer to avoid using power and politics at the workplace, while low self-monitors engage in a lot of politicking. 
E)  High self-monitors have an external locus of control as they attribute successes or failures to luck and fate, while low self-monitors have an internal locus of control and believe that they control the outcomes. 
A)  High self-monitors are more likely to use defensive impression management techniques, while low self-monitors are more likely to use self-focused impression management techniques. 
B)  High self-monitors are commonly seen in collectivist cultures, while low self-monitors are commonly seen in individualist cultures. 
C)  High self-monitors tend to mold their appearances and behavior to fit each situation, while low self-monitors tend to present images of themselves that are consistent with their personalities. 
D)  High self-monitors prefer to avoid using power and politics at the workplace, while low self-monitors engage in a lot of politicking. 
E)  High self-monitors have an external locus of control as they attribute successes or failures to luck and fate, while low self-monitors have an internal locus of control and believe that they control the outcomes.

Question 15

Which of the following types of power is most likely to be negatively related to employee satisfaction and commitment?

Accepted Answer

A)  expert power 
B)  reward power 
C)  legitimate power 
D)  coercive power 
E)  referent power 
A)  expert power 
B)  reward power 
C)  legitimate power 
D)  coercive power 
E)  referent power

Question 16

Placing the blame for a negative outcome on external factors that are not entirely blameworthy is known as ________.

Accepted Answer

A)  scapegoating 
B)  buffing 
C)  stalling 
D)  justifying 
E)  overconforming 
A)  scapegoating 
B)  buffing 
C)  stalling 
D)  justifying 
E)  overconforming

Question 17

According to the general dependence postulate, the greater B's dependence on A , the more power B has over A.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following defensive behaviors involves rigorously documenting activity to project an image of competence and thoroughness?

Accepted Answer

A)  buffing 
B)  justifying 
C)  scapegoating 
D)  stretching 
E)  overconforming 
A)  buffing 
B)  justifying 
C)  scapegoating 
D)  stretching 
E)  overconforming

Question 19

Unwanted physical touching is an overt form of sexual harassment.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is a subtle form of sexual harassment?

Accepted Answer

A)  requesting repeatedly for a date when the other person is clearly disinterested 
B)  forcing someone to accept a sexual proposition 
C)  making jokes with sexual overtones 
D)  engaging in unwanted physical touching 
E)  forcing someone to provide sexual favors in return for a promotion 
A)  requesting repeatedly for a date when the other person is clearly disinterested 
B)  forcing someone to accept a sexual proposition 
C)  making jokes with sexual overtones 
D)  engaging in unwanted physical touching 
E)  forcing someone to provide sexual favors in return for a promotion

Which of the following statements is true?

Explain expert power with reference to the dimensions of importance, scarcity, and nonsubstitutability.

Which of the following is an overt form of sexual harassment?

Reactive and protective behaviors designed to avoid action, blame, or change are termed ________.

________ power represents the compliance that is achieved based on the ability to distribute positive benefits that others view as valuable.

Which of the following is an organizational factor that increases illegitimate political behavior?

Which of the following power tactics is more effective when the audience is highly interested in the outcomes of a decision process?

As a regional sales officer, one of Brandon's job responsibilities is to process the yearly appraisal forms of his subordinates and provide them with increments, bonuses, or benefits based on their performance that year. This job responsibility directly reflects his ________.

Dependence would be low when ________.

Which of the following differentiates between high self-monitors and low self-monitors?

Which of the following types of power is most likely to be negatively related to employee satisfaction and commitment?

Placing the blame for a negative outcome on external factors that are not entirely blameworthy is known as ________.

According to the general dependence postulate, the greater B's dependence on A , the more power B has over A.

Which of the following defensive behaviors involves rigorously documenting activity to project an image of competence and thoroughness?

Unwanted physical touching is an overt form of sexual harassment.

Which of the following is a subtle form of sexual harassment?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 13: Power and Politics

Which of the following statements is true?

Explain expert power with reference to the dimensions of importance, scarcity, and nonsubstitutability.

Which of the following is an overt form of sexual harassment?

Reactive and protective behaviors designed to avoid action, blame, or change are termed ________.

________ power represents the compliance that is achieved based on the ability to distribute positive benefits that others view as valuable.

Which of the following is an organizational factor that increases illegitimate political behavior?

Which of the following power tactics is more effective when the audience is highly interested in the outcomes of a decision process?

As a regional sales officer, one of Brandon's job responsibilities is to process the yearly appraisal forms of his subordinates and provide them with increments, bonuses, or benefits based on their performance that year. This job responsibility directly reflects his ________.

Dependence would be low when ________.

Which of the following differentiates between high self-monitors and low self-monitors?

Which of the following types of power is most likely to be negatively related to employee satisfaction and commitment?

Placing the blame for a negative outcome on external factors that are not entirely blameworthy is known as ________.

According to the general dependence postulate, the greater B's dependence on A , the more power B has over A.

Which of the following defensive behaviors involves rigorously documenting activity to project an image of competence and thoroughness?

Unwanted physical touching is an overt form of sexual harassment.

Which of the following is a subtle form of sexual harassment?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters