Question 1

The coercive power base depends on fear of the negative results from failing to comply.

Accepted Answer

A) True 
 B)False

Question 2

Sexual harassment is more likely to occur when there are small power differentials.

Accepted Answer

A) True 
 B)False

Question 3

Rational persuasion is a power tactic that involves the use of ________.

Accepted Answer

A)  formal authority 
B)  logical arguments and factual evidence 
C)  emotions to target the values, needs, and hopes of the other party 
D)  benefits or favors in exchange for following a request 
E)  warnings, repeated demands, and threats 
A)  formal authority 
B)  logical arguments and factual evidence 
C)  emotions to target the values, needs, and hopes of the other party 
D)  benefits or favors in exchange for following a request 
E)  warnings, repeated demands, and threats

Question 4

To avoid politicking during performance evaluations, an organization should ________.

Accepted Answer

A)  create role ambiguity 
B)  use democratic decision making 
C)  use a single outcome measure 
D)  use objective criteria 
E)  allow a significant lapse 
A)  create role ambiguity 
B)  use democratic decision making 
C)  use a single outcome measure 
D)  use objective criteria 
E)  allow a significant lapse

Question 5

Joanna Mills has recently been promoted to the position of a project manager at Palmer Inc., a software development firm. As a project manager, she now has the authority to delegate work, provide supervision and feedback, and monitor employee performance. Ever since her promotion, she has been preparing herself to guide her subordinates in different project activities. However, she feels that the employees do not proactively approach her for help. Which of the following, if true, would best explain this situation?

Accepted Answer

A)  Joanna has several years of experience in working on software programs. 
B)  The sole criterion for Joanna's promotion was her effectiveness in meeting individual targets. 
C)  Employees identify with Joanna because she successfully rose from the position of a programmer to that of a manager. 
D)  The managers who promoted her believed that her approachable nature will be a key factor in improving team performance. 
E)  The company follows a 360-degree performance evaluation system. 
A)  Joanna has several years of experience in working on software programs. 
B)  The sole criterion for Joanna's promotion was her effectiveness in meeting individual targets. 
C)  Employees identify with Joanna because she successfully rose from the position of a programmer to that of a manager. 
D)  The managers who promoted her believed that her approachable nature will be a key factor in improving team performance. 
E)  The company follows a 360-degree performance evaluation system.

Question 6

What power tactics can employees use to translate their power bases into specific actions and how does each one work?

Accepted Answer

Research has identified nine distinct ta

Question 7

Which of the following is a defensive behavior that is used to avoid change?

Accepted Answer

A)  stalling 
B)  scapegoating 
C)  misrepresenting 
D)  stretching 
E)  preventing 
A)  stalling 
B)  scapegoating 
C)  misrepresenting 
D)  stretching 
E)  preventing

Question 8

Which of the following power tactics would be considered a hard tactic?

Accepted Answer

A)  rational persuasion 
B)  inspirational appeals 
C)  personal appeals 
D)  coalition 
E)  consultation 
A)  rational persuasion 
B)  inspirational appeals 
C)  personal appeals 
D)  coalition 
E)  consultation

Question 9

Which of the following power tactics uses warnings and threats and is typically the least effective of all the power tactics?

Accepted Answer

A)  coalitions 
B)  exchange 
C)  pressure 
D)  rational persuasion 
E)  consultation 
A)  coalitions 
B)  exchange 
C)  pressure 
D)  rational persuasion 
E)  consultation

Question 10

When the production manager at CalTrack was asked to provide reasons for the delay in the last batch of stock to be produced for the month, he clearly stated that this was the result of one of his front-level managers taking two days off and that the fault was not his. The manager is using buffing as a defensive behavior here.

Accepted Answer

A) True 
 B)False

Question 11

What are defensive behaviors? Provide three examples of defensive behaviors and explain why an employee would engage in the behavior.

Accepted Answer

Defensive behaviors occur when people pe

Question 12

The Machiavellian personality is characterized by the will to manipulate and the desire for power.

Accepted Answer

A) True 
 B)False

Question 13

________ occurs when people within organizations use whatever influence they can to taint the facts to support their goals and interests.

Accepted Answer

A)  Legitimate political behavior 
B)  Politicking 
C)  Illegitimate political behavior 
D)  Sabotage 
E)  Whistle-blowing 
A)  Legitimate political behavior 
B)  Politicking 
C)  Illegitimate political behavior 
D)  Sabotage 
E)  Whistle-blowing

Question 14

Discuss the effectiveness of various influence tactics.

Accepted Answer

The effectiveness of some influence tact

Question 15

Which of the following is true regarding the ethics of behaving politically?

Accepted Answer

A)  There are clear distinctions between ethical political action and nonethical political behavior. 
B)  The most powerful, articulate, and persuasive in an organization do not fall prey to ethical lapses. 
C)  Employees and organizations must weight the costs and benefits of a political action. 
D)  The standards of equity and justice do not apply to political behaviors by individuals and organizations. 
E)  Any activity that involves political behavior is considered to be unethical. 
A)  There are clear distinctions between ethical political action and nonethical political behavior. 
B)  The most powerful, articulate, and persuasive in an organization do not fall prey to ethical lapses. 
C)  Employees and organizations must weight the costs and benefits of a political action. 
D)  The standards of equity and justice do not apply to political behaviors by individuals and organizations. 
E)  Any activity that involves political behavior is considered to be unethical.

Question 16

Buck passing is seen when an employee ________.

Accepted Answer

A)  avoids an unwanted task by falsely pleading ignorance or inability 
B)  prolongs a task to give the appearance of being occupied 
C)  documents his activity rigorously to project an image of competence and thoroughness 
D)  develops explanations that lessen his responsibility for a negative outcome 
E)  transfers responsibility for the execution of a task or decision to someone else 
A)  avoids an unwanted task by falsely pleading ignorance or inability 
B)  prolongs a task to give the appearance of being occupied 
C)  documents his activity rigorously to project an image of competence and thoroughness 
D)  develops explanations that lessen his responsibility for a negative outcome 
E)  transfers responsibility for the execution of a task or decision to someone else

Question 17

Whistle-blowing is not considered to be a political behavior.

Accepted Answer

A) True 
 B)False

Question 18

Victor Ortiz was a successful and popular manager at the marketing division of a consumer goods company. Many attributed the company's immense success in the last two years to Victor's highly creative marketing plans which cost the company very little but increased the visibility of its products. He also effectively tied up with new retail chains so the demand for their products grow as the new retail chains grow. Recently, a subordinate alleged that Victor had sexually harassed her and stories of similar allegations being made against him in the past resurfaced. The situation was laid to rest when Victor made an appearance with the victim by his side claiming that the allegations were baseless as he was romantically involved with her. Though this announcement did not convince people, the allegations against Victor were withdrawn. From the information provided in the scenario, this outcome can be explained by the fact that ________.

Accepted Answer

A)  Victor has a high degree of referent power 
B)  Victor has enough power to get away with his misdeeds 
C)  Victor has abided by the standards of equity and justice 
D)  Victor has used a defensive impression management technique 
E)  Victor has used scapegoating to free himself from the charges 
A)  Victor has a high degree of referent power 
B)  Victor has enough power to get away with his misdeeds 
C)  Victor has abided by the standards of equity and justice 
D)  Victor has used a defensive impression management technique 
E)  Victor has used scapegoating to free himself from the charges

Question 19

________ power is based on identification with a person who has desirable resources or personal traits.

Accepted Answer

A)  Coercive 
B)  Legitimate 
C)  Referent 
D)  Expert 
E)  Reward 
A)  Coercive 
B)  Legitimate 
C)  Referent 
D)  Expert 
E)  Reward

Question 20

Under the zero-sum approach, rewards are distributed such that ________.

Accepted Answer

A)  rewards are equal and do not increase or decrease with changes in profit margins 
B)  rewards increase for all employees at an identical rate 
C)  any drop in profits reduces the pay of employees by an identical amount 
D)  amount allocated for rewards is variable 
E)  rewards increase for a group at the expense of loss for another group 
A)  rewards are equal and do not increase or decrease with changes in profit margins 
B)  rewards increase for all employees at an identical rate 
C)  any drop in profits reduces the pay of employees by an identical amount 
D)  amount allocated for rewards is variable 
E)  rewards increase for a group at the expense of loss for another group

The coercive power base depends on fear of the negative results from failing to comply.

Sexual harassment is more likely to occur when there are small power differentials.

Rational persuasion is a power tactic that involves the use of ________.

To avoid politicking during performance evaluations, an organization should ________.

What power tactics can employees use to translate their power bases into specific actions and how does each one work?

Which of the following is a defensive behavior that is used to avoid change?

Which of the following power tactics would be considered a hard tactic?

Which of the following power tactics uses warnings and threats and is typically the least effective of all the power tactics?

What are defensive behaviors? Provide three examples of defensive behaviors and explain why an employee would engage in the behavior.

The Machiavellian personality is characterized by the will to manipulate and the desire for power.

________ occurs when people within organizations use whatever influence they can to taint the facts to support their goals and interests.

Discuss the effectiveness of various influence tactics.

Which of the following is true regarding the ethics of behaving politically?

Buck passing is seen when an employee ________.

Whistle-blowing is not considered to be a political behavior.

________ power is based on identification with a person who has desirable resources or personal traits.

Under the zero-sum approach, rewards are distributed such that ________.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

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Exam 13: Power and Politics

The coercive power base depends on fear of the negative results from failing to comply.

Sexual harassment is more likely to occur when there are small power differentials.

Rational persuasion is a power tactic that involves the use of ________.

To avoid politicking during performance evaluations, an organization should ________.

What power tactics can employees use to translate their power bases into specific actions and how does each one work?

Which of the following is a defensive behavior that is used to avoid change?

Which of the following power tactics would be considered a hard tactic?

Which of the following power tactics uses warnings and threats and is typically the least effective of all the power tactics?

What are defensive behaviors? Provide three examples of defensive behaviors and explain why an employee would engage in the behavior.

The Machiavellian personality is characterized by the will to manipulate and the desire for power.

________ occurs when people within organizations use whatever influence they can to taint the facts to support their goals and interests.

Discuss the effectiveness of various influence tactics.

Which of the following is true regarding the ethics of behaving politically?

Buck passing is seen when an employee ________.

Whistle-blowing is not considered to be a political behavior.

________ power is based on identification with a person who has desirable resources or personal traits.

Under the zero-sum approach, rewards are distributed such that ________.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters