Exam 16: Managing Costs and Quality

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If a company has quality accreditation , the company is then known to practice total quality management.

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One approach to cost reduction is to undertake value engineering where an analysis of design and production takes place with an aim to identify and eliminate non-value-adding activities.

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The underlying factors that trigger costs to be incurred when an activity is performed are known as:

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A series of pictures that shows the flow of activities that make up a process is called:

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The modern management tool that focuses on restrictions that limit a firm's ability to maximise long-run profit is commonly known as:

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Six sigma refers to:

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The following are the expected quality costs for a firm for a selected period. The following are the expected quality costs for a firm for a selected period.

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Which of the following stages are considered in a product's life cycle? i. Preliminary design ii. Product pricing iii. Product decline

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Orwell is about to introduce a new product and has established a target cost of $144 and a target margin on sales of 40 per cent. What is the target price?

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A value-added activity provides essential value to:

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Which of the following statements about re-engineering is/are true? i. Re-engineering is the complete redesign of a process in an attempt to find new creative ways to accomplish objectivity. ii. Re-engineering involves more of a 'giant leap' than the concept of activity-based management. iii. Re-engineering may entail high risks.

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Which of the following time drivers contribute to non-value-added activities? i. Poor quality ii. Efficient inventory management iii. Bottlenecks in production iv. Poorly structured delivery processes

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A target selling price can be calculated by deducting the target margin from the target cost.

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The following are the expected quality costs for a firm for a selected period. The following are the expected quality costs for a firm for a selected period.

(Multiple Choice)
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The theory of constraints focuses on:

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Which of the following are considerations in determining a target selling price? i. Customer expectations ii. Competitors' actions iii. Product cost iv. Strategic objectives

(Multiple Choice)
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In the process of target costing, where is the concentration of effort required to have the greatest impact on cost savings? i. Product design ii. Process design iii. Production costs iv. After sales costs

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Which of the following are possible root-cause cost drivers? i. Complexity ii. Defects produced iii. Plant layout iv. Inadequate employee training

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When monitored, activity-based performance measures can provide managers with feedback on their:

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Define the term 'bottleneck' and describe how the application of the 'theory of constraints' can assist management in production.

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