Question 1

In organizational development, a consultant usually tries to slow down or prevent change.

Accepted Answer

A) True 
 B)False

Question 2

Action research

Accepted Answer

A)  is identical to hypothesis-testing research. 
B)  is specific to a particular organization. 
C)  does not involve applications. 
D)  does not use objective research methods. 
A)  is identical to hypothesis-testing research. 
B)  is specific to a particular organization. 
C)  does not involve applications. 
D)  does not use objective research methods.

Question 3

Compare and contrast Woodward's and Perrow's contingency models of organizational structure.

Accepted Answer

Woodward's and Perrow's contingency mode

Question 4

The term "centralization" of organizational structure refers to

Accepted Answer

A)  the ratio of workers to managers. 
B)  the degree to which decisions are made at the top level of the organization. 
C)  whether workers performing the same functions are placed in the same department. 
D)  the number of divisions in an organization that are formed around products. 
A)  the ratio of workers to managers. 
B)  the degree to which decisions are made at the top level of the organization. 
C)  whether workers performing the same functions are placed in the same department. 
D)  the number of divisions in an organization that are formed around products.

Question 5

Woodward's examination of organizational structure included all but which of the following types of organizations?

Accepted Answer

A)  Manual production 
B)  Small batch production 
C)  Mass production 
D)  Continuous process production 
A)  Manual production 
B)  Small batch production 
C)  Mass production 
D)  Continuous process production

Question 6

In the Lawrence and Lorsch contingency model of organizational structure, the term integration refers to the amount of collaboration among divisions of an organization.

Accepted Answer

A) True 
 B)False

Question 7

According to Lawrence and Lorsch's contingency model of organizational structure, as the external environment increases in complexity, organizations must

Accepted Answer

A)  increase in differentiation and integration. 
B)  decrease in differentiation and integration. 
C)  increase in differentiation and decrease in integration. 
D)  increase in integration and decrease in differentiation. 
A)  increase in differentiation and integration. 
B)  decrease in differentiation and integration. 
C)  increase in differentiation and decrease in integration. 
D)  increase in integration and decrease in differentiation.

Question 8

A line-staff organization is a traditional organizational structure.

Accepted Answer

A) True 
 B)False

Question 9

Discuss organizational culture in terms of important influences on its development within an organization.

Accepted Answer

Organizational culture is the shared val

Question 10

In a line-staff organizational structure, the maintenance crew that sweeps the floors of Macy's Department Store at night would be

Accepted Answer

A)  line employees. 
B)  staff employees. 
C)  neither line nor staff. 
D)  either line or staff. 
A)  line employees. 
B)  staff employees. 
C)  neither line nor staff. 
D)  either line or staff.

Question 11

Nontraditional organizational structures are NOT characterized by

Accepted Answer

A)  group decision making. 
B)  flexibility and adaptability. 
C)  lack of a traditional status hierarchy. 
D)  stability and resistance to change. 
A)  group decision making. 
B)  flexibility and adaptability. 
C)  lack of a traditional status hierarchy. 
D)  stability and resistance to change.

Question 12

Research indicates that the driving force in developing organizational culture is the structure of the organization.

Accepted Answer

A) True 
 B)False

Question 13

The number of subordinates reporting to a single supervisor is referred to as

Accepted Answer

A)  line-staff structure. 
B)  leader-member exchange. 
C)  chain of command. 
D)  span of control. 
A)  line-staff structure. 
B)  leader-member exchange. 
C)  chain of command. 
D)  span of control.

Question 14

A group of employees meet to improve their performance by identifying the strengths and weaknesses in their interactions with one another. This is known as

Accepted Answer

A)  a quality circle. 
B)  sensitivity training. 
C)  team building. 
D)  process consultation. 
A)  a quality circle. 
B)  sensitivity training. 
C)  team building. 
D)  process consultation.

Question 15

An organizational development practitioner is also known as a(n)

Accepted Answer

A)  efficiency expert. 
B)  problem solver. 
C)  intervention agent. 
D)  change agent. 
A)  efficiency expert. 
B)  problem solver. 
C)  intervention agent. 
D)  change agent.

Question 16

The OD technique that relies on goal setting is

Accepted Answer

A)  team building. 
B)  management by objectives. 
C)  OD intervention. 
D)  process consultation. 
A)  team building. 
B)  management by objectives. 
C)  OD intervention. 
D)  process consultation.

Question 17

A project task force is a __________ organizational structure.

Accepted Answer

A)  traditional 
B)  nontraditional 
C)  bureaucratic 
D)  permanent 
A)  traditional 
B)  nontraditional 
C)  bureaucratic 
D)  permanent

Question 18

According to the Lawrence and Lorsch contingency model of organizational structure, differentiation refers to the

Accepted Answer

A)  complexity of structure in an organization. 
B)  lack of collaboration among divisions. 
C)  fact that different workers learn to specialize in different tasks. 
D)  number of different products produced. 
A)  complexity of structure in an organization. 
B)  lack of collaboration among divisions. 
C)  fact that different workers learn to specialize in different tasks. 
D)  number of different products produced.

Question 19

Describe the six characteristics of the bureaucracy and their purposes.

Accepted Answer

The six characteristics of bureaucracy a

Question 20

Which of the following is NOT a method of measuring organizational culture?

Accepted Answer

A)  a focus on the "artifacts" of an organization 
B)  survey instruments 
C)  the Organizational Culture Profile (OCP) 
D)  the Organizational Practices Scale 
E)  All of the above are methods used to measure organizational culture. 
A)  a focus on the "artifacts" of an organization 
B)  survey instruments 
C)  the Organizational Culture Profile (OCP) 
D)  the Organizational Practices Scale 
E)  All of the above are methods used to measure organizational culture.

In organizational development, a consultant usually tries to slow down or prevent change.

Action research

Compare and contrast Woodward's and Perrow's contingency models of organizational structure.

The term "centralization" of organizational structure refers to

Woodward's examination of organizational structure included all but which of the following types of organizations?

In the Lawrence and Lorsch contingency model of organizational structure, the term integration refers to the amount of collaboration among divisions of an organization.

According to Lawrence and Lorsch's contingency model of organizational structure, as the external environment increases in complexity, organizations must

A line-staff organization is a traditional organizational structure.

Discuss organizational culture in terms of important influences on its development within an organization.

In a line-staff organizational structure, the maintenance crew that sweeps the floors of Macy's Department Store at night would be

Nontraditional organizational structures are NOT characterized by

Research indicates that the driving force in developing organizational culture is the structure of the organization.

The number of subordinates reporting to a single supervisor is referred to as

A group of employees meet to improve their performance by identifying the strengths and weaknesses in their interactions with one another. This is known as

An organizational development practitioner is also known as a(n)

The OD technique that relies on goal setting is

A project task force is a __________ organizational structure.

According to the Lawrence and Lorsch contingency model of organizational structure, differentiation refers to the

Describe the six characteristics of the bureaucracy and their purposes.

Which of the following is NOT a method of measuring organizational culture?

Introduction: Definitions and History

Research Methods in Industrialorganizational Psychology

Job Analysis

Employee Recruitment, Selection, and Placement

Methods for Assessing and Selecting Employees

Evaluating Employee Performance

Employee Training and Development

Motivation

Positive Employee Attitudes and Behaviors

Worker Stress and Negative Employee Attitudes Behaviors

Communication in the Work Place

Group Processes in Work Organizations

Leadership

Influence, Power, and Politics

Filters

Exam 15: Organizational Structure, Culture, and Development

In organizational development, a consultant usually tries to slow down or prevent change.

Action research

Compare and contrast Woodward's and Perrow's contingency models of organizational structure.

The term "centralization" of organizational structure refers to

Woodward's examination of organizational structure included all but which of the following types of organizations?

In the Lawrence and Lorsch contingency model of organizational structure, the term integration refers to the amount of collaboration among divisions of an organization.

According to Lawrence and Lorsch's contingency model of organizational structure, as the external environment increases in complexity, organizations must

A line-staff organization is a traditional organizational structure.

Discuss organizational culture in terms of important influences on its development within an organization.

In a line-staff organizational structure, the maintenance crew that sweeps the floors of Macy's Department Store at night would be

Nontraditional organizational structures are NOT characterized by

Research indicates that the driving force in developing organizational culture is the structure of the organization.

The number of subordinates reporting to a single supervisor is referred to as

A group of employees meet to improve their performance by identifying the strengths and weaknesses in their interactions with one another. This is known as

An organizational development practitioner is also known as a(n)

The OD technique that relies on goal setting is

A project task force is a __________ organizational structure.

According to the Lawrence and Lorsch contingency model of organizational structure, differentiation refers to the

Describe the six characteristics of the bureaucracy and their purposes.

Which of the following is NOT a method of measuring organizational culture?

Introduction: Definitions and History

Research Methods in Industrialorganizational Psychology

Job Analysis

Employee Recruitment, Selection, and Placement

Methods for Assessing and Selecting Employees

Evaluating Employee Performance

Employee Training and Development

Motivation

Positive Employee Attitudes and Behaviors

Worker Stress and Negative Employee Attitudes Behaviors

Communication in the Work Place

Group Processes in Work Organizations

Leadership

Influence, Power, and Politics

Filters