Exam 7: Managing Change and Innovation

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What are stressors? Discuss the five major categories of organizational stressors.

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People may resist change based on habit.

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An increase in the diversity of his department has led to conflict and animosity.To reduce this and allow his team to become more productive,Lemuel has asked the Human Resources department to provide ________ for his people.

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Cultural change is easier when the organizational culture is strong.

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One reason people resist change in an organization is that they are afraid their skill set will be obsolete.

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Which of the following techniques for reducing resistance to change includes employee counseling,therapy,new skills training,or a short paid leave of absence.

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The "white-water rapids" metaphor of change is consistent with Lewin's concept of unfreezing,changing,and refreezing.

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