Question 1

Which of the following is a physical symptom of stress?

Accepted Answer

A) changes in metabolism 
B) changes in productivity 
C) changes in attitude 
D) changes in mood 
A) changes in metabolism 
B) changes in productivity 
C) changes in attitude 
D) changes in mood A

Question 2

Organizational change is any alteration of ________.

Accepted Answer

A) people,structure,or technology 
B) structure,management,or goals 
C) technology,goals,or management 
D) rules,procedures,or management 
A) people,structure,or technology 
B) structure,management,or goals 
C) technology,goals,or management 
D) rules,procedures,or management A

Question 3

Changing structure includes any change in structural variables such as reporting relationships,coordination mechanisms,employee empowerment,or job redesign.

Accepted Answer

A) True 
 B)False  True

Question 4

After several expansions and acquisitions that resulted in duplicate positions of several administrative functions,U.S.Big Corp.decided to reorganize itself around customers rather than around functions.This would amount to a change in ________.

Accepted Answer

A) structural design 
B) selection process 
C) degree of centralization 
D) structural components 
A) structural design 
B) selection process 
C) degree of centralization 
D) structural components

Question 5

Outside consultants are more likely to initiate ________ organizational changes than insiders.

Accepted Answer

A) drastic 
B) mild 
C) acceptable 
D) trivial 
A) drastic 
B) mild 
C) acceptable 
D) trivial

Question 6

Explain organizational change and briefly discuss the three types of change.

Accepted Answer

Most managers,at one point or another,wi

Question 7

Which of the following is a strategy for managing cultural change?

Accepted Answer

A) Support employees who remain devoted to the old values. 
B) Redesign socialization processes to align with the new values. 
C) Keep the same stories and rituals. 
D) Allow subcultures to flourish. 
A) Support employees who remain devoted to the old values. 
B) Redesign socialization processes to align with the new values. 
C) Keep the same stories and rituals. 
D) Allow subcultures to flourish.

Question 8

The Sarbanes-Oxley Act is an example of which of the following forces of change?

Accepted Answer

A) internal change 
B) technological change 
C) external change 
D) organizational strategy change 
A) internal change 
B) technological change 
C) external change 
D) organizational strategy change

Question 9

A ________ helps employees whose personal lives suffer from a lack of planning to sort out their priorities.

Accepted Answer

A) time management program 
B) wellness program 
C) life insurance program 
D) health and wellness program 
A) time management program 
B) wellness program 
C) life insurance program 
D) health and wellness program

Question 10

If Kraft Foods hired a consultant to decrease group friction and enhance cooperative work relationships,this would be an example of managing ________ changes.

Accepted Answer

A) technological 
B) people 
C) financial 
D) structural 
A) technological 
B) people 
C) financial 
D) structural

Question 11

Earnest's team works well when given "big picture" goals and allowed to develop ideas without detailed explanations or guidance.This would indicate Earnest's team is ________.

Accepted Answer

A) tolerant of conflict 
B) an open-system focus team 
C) tolerant of risk 
D) accepting of ambiguity 
A) tolerant of conflict 
B) an open-system focus team 
C) tolerant of risk 
D) accepting of ambiguity

Question 12

Write a short essay on stress,particularly as it relates to the workplace.

Accepted Answer

Stress is the adverse reaction people ha

Question 13

An individual is likely to resist change because of the feeling ________.

Accepted Answer

A) of achievement 
B) of uncertainty 
C) of personal gain 
D) that the change is in the organization's best interest 
A) of achievement 
B) of uncertainty 
C) of personal gain 
D) that the change is in the organization's best interest

Question 14

Labor strikes are an example of which of the following internal change factors?

Accepted Answer

A) workforce composition 
B) equipment 
C) employee attitudes 
D) organizational strategy 
A) workforce composition 
B) equipment 
C) employee attitudes 
D) organizational strategy

Question 15

Business had been humming along just fine until the Great Recession hit.Benton Industries adjusted by laying off employees until the recession ended then hired them back.Then it was back to business as usual.This is an example of ________.

Accepted Answer

A) the shallow water metaphor 
B) the calm waters metaphor 
C) the white-water rapids metaphor 
D) the falling water metaphor 
A) the shallow water metaphor 
B) the calm waters metaphor 
C) the white-water rapids metaphor 
D) the falling water metaphor

Question 16

A ________ prevents an individual from doing what he desires.

Accepted Answer

A) constraint 
B) demand 
C) lien 
D) necessity 
A) constraint 
B) demand 
C) lien 
D) necessity

Question 17

According to Kurt Lewin,which of the following is a stage in the change process?

Accepted Answer

A) restraining 
B) driving 
C) processing 
D) unfreezing 
A) restraining 
B) driving 
C) processing 
D) unfreezing

Question 18

Negotiation involves bringing those affected by change into the decision-making process.

Accepted Answer

A) True 
 B)False

Question 19

A leadership change can facilitate cultural change.

Accepted Answer

A) True 
 B)False

Question 20

When a member of her team offers an "off-the-wall" solution to a team problem,Martina has to contend with what cultural variable?

Accepted Answer

A) tolerance of conflict 
B) tolerance of risk 
C) tolerance of the impractical 
D) focus on ends 
A) tolerance of conflict 
B) tolerance of risk 
C) tolerance of the impractical 
D) focus on ends

Which of the following is a physical symptom of stress?

Organizational change is any alteration of ________.

Changing structure includes any change in structural variables such as reporting relationships,coordination mechanisms,employee empowerment,or job redesign.

After several expansions and acquisitions that resulted in duplicate positions of several administrative functions,U.S.Big Corp.decided to reorganize itself around customers rather than around functions.This would amount to a change in ________.

Outside consultants are more likely to initiate ________ organizational changes than insiders.

Explain organizational change and briefly discuss the three types of change.

Which of the following is a strategy for managing cultural change?

The Sarbanes-Oxley Act is an example of which of the following forces of change?

A ________ helps employees whose personal lives suffer from a lack of planning to sort out their priorities.

If Kraft Foods hired a consultant to decrease group friction and enhance cooperative work relationships,this would be an example of managing ________ changes.

Earnest's team works well when given "big picture" goals and allowed to develop ideas without detailed explanations or guidance.This would indicate Earnest's team is ________.

Write a short essay on stress,particularly as it relates to the workplace.

An individual is likely to resist change because of the feeling ________.

Labor strikes are an example of which of the following internal change factors?

Business had been humming along just fine until the Great Recession hit.Benton Industries adjusted by laying off employees until the recession ended then hired them back.Then it was back to business as usual.This is an example of ________.

A ________ prevents an individual from doing what he desires.

According to Kurt Lewin,which of the following is a stage in the change process?

Negotiation involves bringing those affected by change into the decision-making process.

A leadership change can facilitate cultural change.

When a member of her team offers an "off-the-wall" solution to a team problem,Martina has to contend with what cultural variable?

Managers in the Workplace

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 7: Managing Change and Innovation

Which of the following is a physical symptom of stress?

Organizational change is any alteration of ________.

Changing structure includes any change in structural variables such as reporting relationships,coordination mechanisms,employee empowerment,or job redesign.

After several expansions and acquisitions that resulted in duplicate positions of several administrative functions,U.S.Big Corp.decided to reorganize itself around customers rather than around functions.This would amount to a change in ________.

Outside consultants are more likely to initiate ________ organizational changes than insiders.

Explain organizational change and briefly discuss the three types of change.

Which of the following is a strategy for managing cultural change?

The Sarbanes-Oxley Act is an example of which of the following forces of change?

A ________ helps employees whose personal lives suffer from a lack of planning to sort out their priorities.

If Kraft Foods hired a consultant to decrease group friction and enhance cooperative work relationships,this would be an example of managing ________ changes.

Earnest's team works well when given "big picture" goals and allowed to develop ideas without detailed explanations or guidance.This would indicate Earnest's team is ________.

Write a short essay on stress,particularly as it relates to the workplace.

An individual is likely to resist change because of the feeling ________.

Labor strikes are an example of which of the following internal change factors?

Business had been humming along just fine until the Great Recession hit.Benton Industries adjusted by laying off employees until the recession ended then hired them back.Then it was back to business as usual.This is an example of ________.

A ________ prevents an individual from doing what he desires.

According to Kurt Lewin,which of the following is a stage in the change process?

Negotiation involves bringing those affected by change into the decision-making process.

A leadership change can facilitate cultural change.

When a member of her team offers an "off-the-wall" solution to a team problem,Martina has to contend with what cultural variable?

Managers in the Workplace

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters