Question 1

Which of the following statements is true about a social audit?

Accepted Answer

A) It is the process of measuring the increase in a firm's brand awareness after it conducts social responsibility activities. 
B) It is the process of forecasting the impact of an organization's social responsibility activities on society to decide its feasibility. 
C) It is the process of measuring the increase in an organization's profits after it has conducted social responsibility activities. 
D) It is the process of measuring the present social responsibility activities of an organization to assess its performance in this area. 
E) It is the process of measuring the impact of an organization's social responsibility activities on society. 
A) It is the process of measuring the increase in a firm's brand awareness after it conducts social responsibility activities. 
B) It is the process of forecasting the impact of an organization's social responsibility activities on society to decide its feasibility. 
C) It is the process of measuring the increase in an organization's profits after it has conducted social responsibility activities. 
D) It is the process of measuring the present social responsibility activities of an organization to assess its performance in this area. 
E) It is the process of measuring the impact of an organization's social responsibility activities on society.

Question 2

________ emphasizes that managers should focus on building organizations that are sustainable in economic,environmental,and societal activities.

Accepted Answer

A) Restructured bottom-line 
B) Safe harbor bottom-line 
C) Bottom-line synergy 
D) Triple bottom-line 
E) Competitive bottom-line 
A) Restructured bottom-line 
B) Safe harbor bottom-line 
C) Bottom-line synergy 
D) Triple bottom-line 
E) Competitive bottom-line

Question 3

Consumer affairs and community volunteerism are areas of social responsibility.

Accepted Answer

A) True 
 B)False

Question 4

Manga,a fashion and apparel company,opens a new factory in India using eco-friendly energy and materials during construction.This is an example of ________.

Accepted Answer

A) being successful across multicultural markets 
B) improvement of the quality-of-life of the communities in which the organization exists 
C) problem-recognition 
D) hiring organization members to help the organization become more sustainable 
E) problem-solving 
A) being successful across multicultural markets 
B) improvement of the quality-of-life of the communities in which the organization exists 
C) problem-recognition 
D) hiring organization members to help the organization become more sustainable 
E) problem-solving

Question 5

The study of ethics in management can be approached from many different directions.A practical approach is to view ethics as catalyzing managers to ________.

Accepted Answer

A) abide by the laws 
B) fulfill stockholders needs 
C) encourage workforce diversity 
D) discourage whistle-blowing 
E) take socially responsible actions 
A) abide by the laws 
B) fulfill stockholders needs 
C) encourage workforce diversity 
D) discourage whistle-blowing 
E) take socially responsible actions

Question 6

Two practices that commonly inspire unethical behavior in organizations are to give unusually high rewards for good performance and unusually severe punishments for poor performance.

Accepted Answer

A) True 
 B)False

Question 7

________ indicates that behavior can be considered ethical if it provides the most good for the greatest number of people.

Accepted Answer

A) The golden rule 
B) The deontological principle 
C) The utilitarian standard 
D) The virtue standard 
E) The Kantian principle 
A) The golden rule 
B) The deontological principle 
C) The utilitarian standard 
D) The virtue standard 
E) The Kantian principle

Question 8

Which of the following areas does an organization focus on when it emphasizes performing behavior akin to protecting natural resources like air,water,and land?

Accepted Answer

A) the economy 
B) the customer 
C) the environment 
D) the government 
E) the society 
A) the economy 
B) the customer 
C) the environment 
D) the government 
E) the society

Question 9

In building a sustainable organization,management should strive to make the organization sustainable in three areas - ________.

Accepted Answer

A) the economy,performance,and society 
B) the business,the environment,and society 
C) the economy,the environment,and business 
D) the economy,business,and performance 
E) the economy,the environment,and society 
A) the economy,performance,and society 
B) the business,the environment,and society 
C) the economy,the environment,and business 
D) the economy,business,and performance 
E) the economy,the environment,and society

Question 10

Ethical managers strive for success within the confines of sound management practices that are characterized by fairness and justice.

Accepted Answer

A) True 
 B)False

Question 11

According to the concept of corporate social responsibility,a manager must strive to achieve societal as well as organizational goals.

Accepted Answer

A) True 
 B)False

Question 12

Who are organizational stakeholders and what types of responsibilities does an organization have to them?

Accepted Answer

Organizational stakeholders are all the

Question 13

Which of the following suggests that an organization is acting unethically?

Accepted Answer

A) The customers are unhappy with one of the products manufactured by the organization. 
B) The public pressures legislators and other government officials to enforce existing regulations. 
C) The organization loses its customers to competitors due to lack of after-sale services for its products. 
D) The public pressures the organization to conduct social responsibility activities. 
E) The union members of the organization declare a strike to demand a hike in salaries. 
A) The customers are unhappy with one of the products manufactured by the organization. 
B) The public pressures legislators and other government officials to enforce existing regulations. 
C) The organization loses its customers to competitors due to lack of after-sale services for its products. 
D) The public pressures the organization to conduct social responsibility activities. 
E) The union members of the organization declare a strike to demand a hike in salaries.

Question 14

Which of the following guidelines indicates that in order to be ethical,corporate behavior must respect the dignity of human nature?

Accepted Answer

A) the Utilitarian standard 
B) the Rights standard 
C) the Virtue standard 
D) the Markkula principle 
E) the Behavioral standard 
A) the Utilitarian standard 
B) the Rights standard 
C) the Virtue standard 
D) the Markkula principle 
E) the Behavioral standard

Question 15

In the sustainability area,organization members who contribute to the accomplishment of sustainability goals must be ________.

Accepted Answer

A) encouraged 
B) refocused 
C) rewarded 
D) shunned 
E) disciplined 
A) encouraged 
B) refocused 
C) rewarded 
D) shunned 
E) disciplined

Question 16

Behavior where the actions reflect virtues like honesty,fairness,and compassion is an example of the ________.

Accepted Answer

A) rights standard 
B) virtue standard 
C) four-way test 
D) decision-making process 
E) golden rule 
A) rights standard 
B) virtue standard 
C) four-way test 
D) decision-making process 
E) golden rule

Question 17

The utilitarian standard advocates the view that people should act in a way they would expect others to act toward them.

Accepted Answer

A) True 
 B)False

Question 18

The primary function of the Office of Federal Contract Compliance Programs is to ensure that employers holding federal contracts ________.

Accepted Answer

A) abide by the safety and health regulations of the Occupational Safety and Health Administration 
B) improve safety conditions for workers by enforcing all safety and equipment standards 
C) grant equal employment opportunity to people regardless of their race or sex 
D) strive to reduce consumer misunderstanding of its products 
E) abide by the environmental standards enforced by the Environment Protection Agency 
A) abide by the safety and health regulations of the Occupational Safety and Health Administration 
B) improve safety conditions for workers by enforcing all safety and equipment standards 
C) grant equal employment opportunity to people regardless of their race or sex 
D) strive to reduce consumer misunderstanding of its products 
E) abide by the environmental standards enforced by the Environment Protection Agency

Question 19

Which of the following acts was passed amid outcries of public outrage over outrageous management practices discovered at several companies including Enron,WorldCom,and Tyco?

Accepted Answer

A) Gramm-Leach-Bliley Act 
B) Financial modernization Act 
C) Sarbanes-Oxley Act 
D) Patriot Act 
E) Freedom of Information Act 
A) Gramm-Leach-Bliley Act 
B) Financial modernization Act 
C) Sarbanes-Oxley Act 
D) Patriot Act 
E) Freedom of Information Act

Question 20

A code of ethics is an informal statement that organizations release to help their customers obtain a basic understanding of ethics.

Accepted Answer

A) True 
 B)False

Exam 3: Managers and Society

Which of the following statements is true about a social audit?

________ emphasizes that managers should focus on building organizations that are sustainable in economic,environmental,and societal activities.

Consumer affairs and community volunteerism are areas of social responsibility.

Manga,a fashion and apparel company,opens a new factory in India using eco-friendly energy and materials during construction.This is an example of ________.

The study of ethics in management can be approached from many different directions.A practical approach is to view ethics as catalyzing managers to ________.

Two practices that commonly inspire unethical behavior in organizations are to give unusually high rewards for good performance and unusually severe punishments for poor performance.

________ indicates that behavior can be considered ethical if it provides the most good for the greatest number of people.

Which of the following areas does an organization focus on when it emphasizes performing behavior akin to protecting natural resources like air,water,and land?

In building a sustainable organization,management should strive to make the organization sustainable in three areas - ________.

Ethical managers strive for success within the confines of sound management practices that are characterized by fairness and justice.

According to the concept of corporate social responsibility,a manager must strive to achieve societal as well as organizational goals.

Who are organizational stakeholders and what types of responsibilities does an organization have to them?

Which of the following suggests that an organization is acting unethically?

Which of the following guidelines indicates that in order to be ethical,corporate behavior must respect the dignity of human nature?

In the sustainability area,organization members who contribute to the accomplishment of sustainability goals must be ________.

Behavior where the actions reflect virtues like honesty,fairness,and compassion is an example of the ________.

The utilitarian standard advocates the view that people should act in a way they would expect others to act toward them.

The primary function of the Office of Federal Contract Compliance Programs is to ensure that employers holding federal contracts ________.

Which of the following acts was passed amid outcries of public outrage over outrageous management practices discovered at several companies including Enron,WorldCom,and Tyco?

A code of ethics is an informal statement that organizations release to help their customers obtain a basic understanding of ethics.

Introducing Modern Management

Managing

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress,Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Encouraging Creativity and Innovation

Controlling, Information, and Technology

Production and Control

Filters