Question 1

Many companies today are having to redo their personnel policies to address the issue of social networking.This is due to a fear of

Accepted Answer

A) suppressed knowledge sharing. 
B) creation of online expert communities. 
C) loss of expert knowledge. 
D) no sharing of best practices. 
E) lower productivity. 
A) suppressed knowledge sharing. 
B) creation of online expert communities. 
C) loss of expert knowledge. 
D) no sharing of best practices. 
E) lower productivity.

Question 2

What is an HR dashboard? Explain a few ways in which it supports managers and employees.

Accepted Answer

One of the most important uses of Intern

Question 3

The three product lines of HR as a business are administrative services and transactions,business partner services,and strategic partner roles.

Accepted Answer

A) True 
 B)False

Question 4

An HR dashboard is a series of indicators that

Accepted Answer

A) only HR managers have access to. 
B) requires communication via an extranet. 
C) allows the public to understand the HR policies of a company. 
D) enables workforce analytics and evidence-based HR. 
E) helps managers hire new employees based on secondary data. 
A) only HR managers have access to. 
B) requires communication via an extranet. 
C) allows the public to understand the HR policies of a company. 
D) enables workforce analytics and evidence-based HR. 
E) helps managers hire new employees based on secondary data.

Question 5

Which of the following acts sets strict rules for businesses,especially for accounting practices that require more open and consistent disclosure of financial data and CEOs' assurance that the data is completely accurate?

Accepted Answer

A) Gramm-Leach-Bliley Act 
B) Glass-Steagall Act 
C) Sarbanes-Oxley Act 
D) Dodd-Frank Act 
E) McCarran-Ferguson Act 
A) Gramm-Leach-Bliley Act 
B) Glass-Steagall Act 
C) Sarbanes-Oxley Act 
D) Dodd-Frank Act 
E) McCarran-Ferguson Act

Question 6

Which of the following HRM practices involves employees participating in peer interviews?

Accepted Answer

A) Work design 
B) Performance management 
C) Training 
D) Staffing 
E) Compensation 
A) Work design 
B) Performance management 
C) Training 
D) Staffing 
E) Compensation

Question 7

Traditionally,the HRM department was primarily a(n)

Accepted Answer

A) proactive agency. 
B) finance expert. 
C) employer advocate. 
D) administrative expert. 
E) payroll expert. 
A) proactive agency. 
B) finance expert. 
C) employer advocate. 
D) administrative expert. 
E) payroll expert.

Question 8

Distribution channels are an example of ________ capital.

Accepted Answer

A) social 
B) customer 
C) human 
D) intellectual 
E) financial 
A) social 
B) customer 
C) human 
D) intellectual 
E) financial

Question 9

Since the baby boomers are getting closer to retirement,the U.S.workforce is predicted to decrease in average age.

Accepted Answer

A) True 
 B)False

Question 10

Jake,the CEO of a company,appraises his managers based on how well they empower their employees.Which of the following managers is Jake likely to rate the highest in this regard?

Accepted Answer

A) Hector,who gives clear instructions to his subordinates and expects them to follow the orders exactly as given 
B) Melody,who asks her subordinates to always check with her before making any decisions 
C) Jing,who prefers that members of his team always report to him what they do throughout the day 
D) Zara,who assigns responsibility to her subordinates and intervenes only when there is a need 
E) Darnell,who assigns complete authority to his subordinates and does not offer any guidance 
A) Hector,who gives clear instructions to his subordinates and expects them to follow the orders exactly as given 
B) Melody,who asks her subordinates to always check with her before making any decisions 
C) Jing,who prefers that members of his team always report to him what they do throughout the day 
D) Zara,who assigns responsibility to her subordinates and intervenes only when there is a need 
E) Darnell,who assigns complete authority to his subordinates and does not offer any guidance

Question 11

As part of Eric's small business loan application,he has to demonstrate the "triple bottom line" of economic,social,and environmental benefits.In doing so,his business is seen as

Accepted Answer

A) futuristic. 
B) corporate. 
C) sustainable. 
D) communal. 
E) profit. 
A) futuristic. 
B) corporate. 
C) sustainable. 
D) communal. 
E) profit.

Question 12

Social networking tools can help prevent the loss of expert knowledge that occurs due to retirement.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following people would be categorized as part of the external labor market with regard to Phoenix Inc.?

Accepted Answer

A) Ahmad,who works for Phoenix Inc.as a full-time employee 
B) Tamika,who works for Phoenix Inc.and is looking for a new job 
C) Pete,who is an employee at a direct competitor of Phoenix and is not looking for a new job 
D) Rogerio,who is unemployed and not looking for employment 
E) Karla,who works for Jupiter Inc.and is seeking employment elsewhere 
A) Ahmad,who works for Phoenix Inc.as a full-time employee 
B) Tamika,who works for Phoenix Inc.and is looking for a new job 
C) Pete,who is an employee at a direct competitor of Phoenix and is not looking for a new job 
D) Rogerio,who is unemployed and not looking for employment 
E) Karla,who works for Jupiter Inc.and is seeking employment elsewhere

Question 14

Today's workforce is changing.Many recent college graduates will expect to be allowed to work a flexible schedule that meets their needs.How is this different from the baby boomer generation?

Accepted Answer

A) They surrender to establishments. 
B) They lack social conscientiousness. 
C) They do not conform to rules. 
D) They are considered to be workaholics. 
E) They focus on maintaining a hierarchy,even at the cost of justice. 
A) They surrender to establishments. 
B) They lack social conscientiousness. 
C) They do not conform to rules. 
D) They are considered to be workaholics. 
E) They focus on maintaining a hierarchy,even at the cost of justice.

Question 15

Which of the following HR competencies focuses on the ability to manage interactions with and between others with the specific goal of providing service and organizational success?

Accepted Answer

A) Relationship management 
B) HR technical expertise 
C) Organizational navigation 
D) Ethical practice 
E) Business acumen 
A) Relationship management 
B) HR technical expertise 
C) Organizational navigation 
D) Ethical practice 
E) Business acumen

Question 16

When a company participates in lean thinking they evaluate current practices to

Accepted Answer

A) do minimal work with highest attention and care for details. 
B) deliver the best customer service while compromising on volume and quantity. 
C) create quality products and services using maximum resources. 
D) do more with less effort,time,space,and equipment. 
E) discourage training and quality programs. 
A) do minimal work with highest attention and care for details. 
B) deliver the best customer service while compromising on volume and quantity. 
C) create quality products and services using maximum resources. 
D) do more with less effort,time,space,and equipment. 
E) discourage training and quality programs.

Question 17

Workers with disabilities can be a source of competitive advantage.

Accepted Answer

A) True 
 B)False

Question 18

The amount of time that the HRM function devotes to administrative tasks is decreasing,and its role as a strategic business partner is increasing.

Accepted Answer

A) True 
 B)False

Question 19

Lean is a new way to envision the work.Projects using lean methodology emphasize only new skills to improve and do not encourage the use of old skills in new ways.

Accepted Answer

A) True 
 B)False

Question 20

Mani is unsure of which 401K and retirement plan will meet his needs.He should make an appointment to see a counselor who works with

Accepted Answer

A) training and development. 
B) employee relations. 
C) compensation benefits. 
D) employee data and information systems. 
E) legal compliance. 
A) training and development. 
B) employee relations. 
C) compensation benefits. 
D) employee data and information systems. 
E) legal compliance.

Many companies today are having to redo their personnel policies to address the issue of social networking.This is due to a fear of

What is an HR dashboard? Explain a few ways in which it supports managers and employees.

The three product lines of HR as a business are administrative services and transactions,business partner services,and strategic partner roles.

An HR dashboard is a series of indicators that

Which of the following acts sets strict rules for businesses,especially for accounting practices that require more open and consistent disclosure of financial data and CEOs' assurance that the data is completely accurate?

Which of the following HRM practices involves employees participating in peer interviews?

Traditionally,the HRM department was primarily a(n)

Distribution channels are an example of ________ capital.

Since the baby boomers are getting closer to retirement,the U.S.workforce is predicted to decrease in average age.

Jake,the CEO of a company,appraises his managers based on how well they empower their employees.Which of the following managers is Jake likely to rate the highest in this regard?

As part of Eric's small business loan application,he has to demonstrate the "triple bottom line" of economic,social,and environmental benefits.In doing so,his business is seen as

Social networking tools can help prevent the loss of expert knowledge that occurs due to retirement.

Which of the following people would be categorized as part of the external labor market with regard to Phoenix Inc.?

Today's workforce is changing.Many recent college graduates will expect to be allowed to work a flexible schedule that meets their needs.How is this different from the baby boomer generation?

Which of the following HR competencies focuses on the ability to manage interactions with and between others with the specific goal of providing service and organizational success?

When a company participates in lean thinking they evaluate current practices to

Workers with disabilities can be a source of competitive advantage.

The amount of time that the HRM function devotes to administrative tasks is decreasing,and its role as a strategic business partner is increasing.

Lean is a new way to envision the work.Projects using lean methodology emphasize only new skills to improve and do not encourage the use of old skills in new ways.

Mani is unsure of which 401K and retirement plan will meet his needs.He should make an appointment to see a counselor who works with

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the Hrm Function

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Exam 1: Human Resource Management: Gaining a Competitive Advantage

Many companies today are having to redo their personnel policies to address the issue of social networking.This is due to a fear of

What is an HR dashboard? Explain a few ways in which it supports managers and employees.

The three product lines of HR as a business are administrative services and transactions,business partner services,and strategic partner roles.

An HR dashboard is a series of indicators that

Which of the following acts sets strict rules for businesses,especially for accounting practices that require more open and consistent disclosure of financial data and CEOs' assurance that the data is completely accurate?

Which of the following HRM practices involves employees participating in peer interviews?

Traditionally,the HRM department was primarily a(n)

Distribution channels are an example of ________ capital.

Since the baby boomers are getting closer to retirement,the U.S.workforce is predicted to decrease in average age.

Jake,the CEO of a company,appraises his managers based on how well they empower their employees.Which of the following managers is Jake likely to rate the highest in this regard?

As part of Eric's small business loan application,he has to demonstrate the "triple bottom line" of economic,social,and environmental benefits.In doing so,his business is seen as

Social networking tools can help prevent the loss of expert knowledge that occurs due to retirement.

Which of the following people would be categorized as part of the external labor market with regard to Phoenix Inc.?

Today's workforce is changing.Many recent college graduates will expect to be allowed to work a flexible schedule that meets their needs.How is this different from the baby boomer generation?

Which of the following HR competencies focuses on the ability to manage interactions with and between others with the specific goal of providing service and organizational success?

When a company participates in lean thinking they evaluate current practices to

Workers with disabilities can be a source of competitive advantage.

The amount of time that the HRM function devotes to administrative tasks is decreasing,and its role as a strategic business partner is increasing.

Lean is a new way to envision the work.Projects using lean methodology emphasize only new skills to improve and do not encourage the use of old skills in new ways.

Mani is unsure of which 401K and retirement plan will meet his needs.He should make an appointment to see a counselor who works with

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the Hrm Function

Filters