Question 1

Often someone new to HR will be assigned to the ________ HR department to manage employee data and information systems functions.

Accepted Answer

A) job analysis and description 
B) record keeping and workforce analytics 
C) attitude surveys and labor law compliance 
D) orientation and skills training 
E) talent and change management 
A) job analysis and description 
B) record keeping and workforce analytics 
C) attitude surveys and labor law compliance 
D) orientation and skills training 
E) talent and change management

Question 2

Bread and Butter has decided to adopt total quality management (TQM).In doing so,training in quality was offered to only the employees who oversee the ovens and baking.

Accepted Answer

A) True 
 B)False

Question 3

The training and development function of an HR department includes

Accepted Answer

A) job analysis. 
B) orientation. 
C) performance measures. 
D) attitude surveys. 
E) policy creation. 
A) job analysis. 
B) orientation. 
C) performance measures. 
D) attitude surveys. 
E) policy creation.

Question 4

Companies have historically looked at HRM as a means to contribute to profitability and quality.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following HR competencies focuses on the ability to apply the principles of HR management to contribute to the success of a business?

Accepted Answer

A) Relationship management 
B) HR technical expertise 
C) Organizational navigation 
D) Ethical practice 
E) Consultation 
A) Relationship management 
B) HR technical expertise 
C) Organizational navigation 
D) Ethical practice 
E) Consultation

Question 6

Which of the following statements is true about the composition of the U.S.labor force in the next decade?

Accepted Answer

A) Immigration will cease to affect the size and diversity of the workforce. 
B) The largest proportion of the labor force is expected to be in the age group of 16-24 years. 
C) The percentage of highly skilled immigrants will continue to remain lower than the percentage of low-skilled immigrants. 
D) The median age of the labor force will increase to the highest number ever. 
E) The high cost of health insurance and a decrease in health benefits will cause many employees to quit working. 
A) Immigration will cease to affect the size and diversity of the workforce. 
B) The largest proportion of the labor force is expected to be in the age group of 16-24 years. 
C) The percentage of highly skilled immigrants will continue to remain lower than the percentage of low-skilled immigrants. 
D) The median age of the labor force will increase to the highest number ever. 
E) The high cost of health insurance and a decrease in health benefits will cause many employees to quit working.

Question 7

The balanced scorecard should not be used to link a company's human resource management activities to the company's business strategy.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is true of how different generations view each other?

Accepted Answer

A) Millennials may think Generation X managers are good delegators. 
B) Generation X managers may think that Millennials lack self-confidence. 
C) Millennials might believe that Baby Boomers do not comply with company rules. 
D) Traditionalists may believe that Millennials don't have a strong work ethic. 
E) Baby Boomers may consider Millennials to be technologically illiterate. 
A) Millennials may think Generation X managers are good delegators. 
B) Generation X managers may think that Millennials lack self-confidence. 
C) Millennials might believe that Baby Boomers do not comply with company rules. 
D) Traditionalists may believe that Millennials don't have a strong work ethic. 
E) Baby Boomers may consider Millennials to be technologically illiterate.

Question 9

________ is a companywide effort to continuously improve the ways people,machines,and systems accomplish work.

Accepted Answer

A) The Six Sigma process 
B) Total quality management 
C) Quality control 
D) The process decision program 
E) The activity network 
A) The Six Sigma process 
B) Total quality management 
C) Quality control 
D) The process decision program 
E) The activity network

Question 10

Typically when a company is in the news,it is because the company failed to be sustainable.Which of the following best describes its failure?

Accepted Answer

A) The company is able to meet the business needs at the cost of environmental responsibilities. 
B) The company is pursuing economic goals despite social and ethical concerns. 
C) The company has developed socially responsible strategies at the cost of profits. 
D) The company is willing to sacrifice the business and other needs to support the needs of its competitors. 
E) The company is unable to meet the business needs without sacrificing the ability of future generations to meet theirs. 
A) The company is able to meet the business needs at the cost of environmental responsibilities. 
B) The company is pursuing economic goals despite social and ethical concerns. 
C) The company has developed socially responsible strategies at the cost of profits. 
D) The company is willing to sacrifice the business and other needs to support the needs of its competitors. 
E) The company is unable to meet the business needs without sacrificing the ability of future generations to meet theirs.

Question 11

A company competes for the Malcolm Baldrige National Quality Award.If it is evaluated based on how senior executives create and sustain vision,values,and mission,it is likely that the company is being judged on the criterion of

Accepted Answer

A) strategic planning. 
B) workforce focus. 
C) customer and market focus. 
D) operation focus. 
E) leadership. 
A) strategic planning. 
B) workforce focus. 
C) customer and market focus. 
D) operation focus. 
E) leadership.

Question 12

What is the purpose of the Malcolm Baldrige Award? Describe the application and evaluation process,and list the seven characteristics that companies are scored for in the examination.

Accepted Answer

The Baldrige Award,created by public law

Question 13

Which of the following arguments states that companies develop reputations on favorability as prospective employers for women and ethnic minorities?

Accepted Answer

A) System flexibility argument 
B) Marketing argument 
C) Employee attraction argument 
D) Problem-solving argument 
E) Creativity argument 
A) System flexibility argument 
B) Marketing argument 
C) Employee attraction argument 
D) Problem-solving argument 
E) Creativity argument

Question 14

Which of the following arguments states that heterogeneity in decisions potentially produces better decisions through a wider range of perspectives and critical analysis?

Accepted Answer

A) System flexibility argument 
B) Marketing argument 
C) Employee attraction argument 
D) Problem-solving argument 
E) Creativity argument 
A) System flexibility argument 
B) Marketing argument 
C) Employee attraction argument 
D) Problem-solving argument 
E) Creativity argument

Question 15

Discuss what companies should do to compete in the global marketplace.

Accepted Answer

Companies are finding that to survive th

Question 16

What is meant by empowering,and what type of training must be conducted to make it effective?

Accepted Answer

Empowering means giving employees respon

Question 17

Which of the following is true of workforce analytics?

Accepted Answer

A) It relies on qualitative measures to evaluate employer performance. 
B) It collects and analyzes information only from external databases. 
C) It does not aid in evidence-based human resource decisions. 
D) It does not include information from HR databases and financial reports. 
E) It can show that HR practices influence an organization's profits. 
A) It relies on qualitative measures to evaluate employer performance. 
B) It collects and analyzes information only from external databases. 
C) It does not aid in evidence-based human resource decisions. 
D) It does not include information from HR databases and financial reports. 
E) It can show that HR practices influence an organization's profits.

Question 18

Which of the following HRM practices involves rewarding employees based on their team's performance?

Accepted Answer

A) Work design 
B) Performance management 
C) Training 
D) Staffing 
E) Compensation 
A) Work design 
B) Performance management 
C) Training 
D) Staffing 
E) Compensation

Question 19

Big data used in evidence-based HR gathers information from many different sources.

Accepted Answer

A) True 
 B)False

Question 20

Holly was hired recently by her firm to provide coaching to a work unit that is underperforming.This is part of the ________ function of HR.

Accepted Answer

A) recruitment and selection 
B) compensation and benefits 
C) employee relations 
D) personnel policies 
E) performance management 
A) recruitment and selection 
B) compensation and benefits 
C) employee relations 
D) personnel policies 
E) performance management

Often someone new to HR will be assigned to the ________ HR department to manage employee data and information systems functions.

Bread and Butter has decided to adopt total quality management (TQM).In doing so,training in quality was offered to only the employees who oversee the ovens and baking.

The training and development function of an HR department includes

Companies have historically looked at HRM as a means to contribute to profitability and quality.

Which of the following HR competencies focuses on the ability to apply the principles of HR management to contribute to the success of a business?

Which of the following statements is true about the composition of the U.S.labor force in the next decade?

The balanced scorecard should not be used to link a company's human resource management activities to the company's business strategy.

Which of the following is true of how different generations view each other?

________ is a companywide effort to continuously improve the ways people,machines,and systems accomplish work.

Typically when a company is in the news,it is because the company failed to be sustainable.Which of the following best describes its failure?

A company competes for the Malcolm Baldrige National Quality Award.If it is evaluated based on how senior executives create and sustain vision,values,and mission,it is likely that the company is being judged on the criterion of

What is the purpose of the Malcolm Baldrige Award? Describe the application and evaluation process,and list the seven characteristics that companies are scored for in the examination.

Which of the following arguments states that companies develop reputations on favorability as prospective employers for women and ethnic minorities?

Which of the following arguments states that heterogeneity in decisions potentially produces better decisions through a wider range of perspectives and critical analysis?

Discuss what companies should do to compete in the global marketplace.

What is meant by empowering,and what type of training must be conducted to make it effective?

Which of the following is true of workforce analytics?

Which of the following HRM practices involves rewarding employees based on their team's performance?

Big data used in evidence-based HR gathers information from many different sources.

Holly was hired recently by her firm to provide coaching to a work unit that is underperforming.This is part of the ________ function of HR.

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the Hrm Function

Filters

Exam 1: Human Resource Management: Gaining a Competitive Advantage

Often someone new to HR will be assigned to the ________ HR department to manage employee data and information systems functions.

Bread and Butter has decided to adopt total quality management (TQM).In doing so,training in quality was offered to only the employees who oversee the ovens and baking.

The training and development function of an HR department includes

Companies have historically looked at HRM as a means to contribute to profitability and quality.

Which of the following HR competencies focuses on the ability to apply the principles of HR management to contribute to the success of a business?

Which of the following statements is true about the composition of the U.S.labor force in the next decade?

The balanced scorecard should not be used to link a company's human resource management activities to the company's business strategy.

Which of the following is true of how different generations view each other?

________ is a companywide effort to continuously improve the ways people,machines,and systems accomplish work.

Typically when a company is in the news,it is because the company failed to be sustainable.Which of the following best describes its failure?

A company competes for the Malcolm Baldrige National Quality Award.If it is evaluated based on how senior executives create and sustain vision,values,and mission,it is likely that the company is being judged on the criterion of

What is the purpose of the Malcolm Baldrige Award? Describe the application and evaluation process,and list the seven characteristics that companies are scored for in the examination.

Which of the following arguments states that companies develop reputations on favorability as prospective employers for women and ethnic minorities?

Which of the following arguments states that heterogeneity in decisions potentially produces better decisions through a wider range of perspectives and critical analysis?

Discuss what companies should do to compete in the global marketplace.

What is meant by empowering,and what type of training must be conducted to make it effective?

Which of the following is true of workforce analytics?

Which of the following HRM practices involves rewarding employees based on their team's performance?

Big data used in evidence-based HR gathers information from many different sources.

Holly was hired recently by her firm to provide coaching to a work unit that is underperforming.This is part of the ________ function of HR.

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the Hrm Function

Filters