Question 1

According to research, military leaders were found to have high scores in the ________ decision-making style.

Accepted Answer

A)  analytical 
B)  directive 
C)  conceptual 
D)  behavioral 
A)  analytical 
B)  directive 
C)  conceptual 
D)  behavioral

Question 2

If a person is more socially oriented in his/her approach to problems, if he/she tends to consider many broad alternatives, and have a strong future orientation, his/her decision style is most likely to be:

Accepted Answer

A)  directive. 
B)  analytical. 
C)  conceptual. 
D)  behavioral. 
A)  directive. 
B)  analytical. 
C)  conceptual. 
D)  behavioral.

Question 3

Identify the eight steps in the decision-making process.

Accepted Answer

Identify the problem, define o

Question 4

The process of using the consensus of expert judges collected by letter or e-mail to make decisions is known as:

Accepted Answer

A)  the electronic meeting system. 
B)  the nominal group technique. 
C)  the Delphi technique. 
D)  the Stepladder technique. 
A)  the electronic meeting system. 
B)  the nominal group technique. 
C)  the Delphi technique. 
D)  the Stepladder technique.

Question 5

The administrative model of decision-making is fundamentally an intuitive process.

Accepted Answer

A) True 
 B)False

Question 6

Orin is trying to persuade his date to go see the latest action movie. He has decided that what he needs to do is emphasize what she will miss, how hurt he will be, and that he will go anyway but with his other friends, something she doesn't want him to do. Orin has framed the issue in terms of:

Accepted Answer

A)  attributes. 
B)  goals. 
C)  relationships. 
D)  heuristics. 
A)  attributes. 
B)  goals. 
C)  relationships. 
D)  heuristics.

Question 7

If you want to frame a decision in such a way as to increase the likelihood that people will be more willing to take risks, you should:

Accepted Answer

A)  frame the problem in terms of the potential losses to be suffered. 
B)  frame the problem in terms of the positive gains to be received. 
C)  balance the framing of the problem between potential losses and positive gains. 
D)  do none of the above. 
A)  frame the problem in terms of the potential losses to be suffered. 
B)  frame the problem in terms of the positive gains to be received. 
C)  balance the framing of the problem between potential losses and positive gains. 
D)  do none of the above.

Question 8

A "predecision" is ________.

Accepted Answer

A)  an intuitive decision-making model 
B)  the tendency to have your mind made up before knowing all the facts 
C)  a decision about what process to follow in making a decision. 
D)  None of the above. 
A)  an intuitive decision-making model 
B)  the tendency to have your mind made up before knowing all the facts 
C)  a decision about what process to follow in making a decision. 
D)  None of the above.

Question 9

Discuss groupthink and ways to avoid it.

Accepted Answer

Groupthink is the consequence of extreme

Question 10

Group decision-making does have a few disadvantages, such as:

Accepted Answer

A)  a tendency to waste time. 
B)  the potential for group conflict. 
C)  possible intimidation by the group leader. 
D)  All of the above. 
A)  a tendency to waste time. 
B)  the potential for group conflict. 
C)  possible intimidation by the group leader. 
D)  All of the above.

Question 11

Nancy is in the process of deciding which markets her company should pursue in the next five years. Nancy is making a nonprogrammed strategic decision.

Accepted Answer

A) True 
 B)False

Question 12

When a decision is made on concrete verifiable data, the decision is based on:

Accepted Answer

A)  subjective probabilities. 
B)  objective probabilities. 
C)  framing. 
D)  the representativeness heuristic. 
A)  subjective probabilities. 
B)  objective probabilities. 
C)  framing. 
D)  the representativeness heuristic.

Question 13

Individuals perform better than groups on:

Accepted Answer

A)  highly structured, mundane tasks. 
B)  complex tasks. 
C)  all types of tasks. 
D)  poorly structured, creative tasks. 
A)  highly structured, mundane tasks. 
B)  complex tasks. 
C)  all types of tasks. 
D)  poorly structured, creative tasks.

Question 14

Research shows that individuals will often ________ early in the decision process and then not seriously consider other options.

Accepted Answer

A)  escalate their commitment 
B)  choose an implicit favorite 
C)  experience bounded rationality 
D)  use a representativeness heuristic 
A)  escalate their commitment 
B)  choose an implicit favorite 
C)  experience bounded rationality 
D)  use a representativeness heuristic

Question 15

Describe the four common problems individuals must overcome to improve group performance. How can these problems be avoided?

Accepted Answer

1) Hypervigilance involves frantically s

Question 16

The stepladder technique has the advantage of:

Accepted Answer

A)  minimizing nonparticipation. 
B)  having the lowest cost of all group problem-solving techniques. 
C)  being the fastest of all techniques. 
D)  All of the above. 
A)  minimizing nonparticipation. 
B)  having the lowest cost of all group problem-solving techniques. 
C)  being the fastest of all techniques. 
D)  All of the above.

Question 17

The tendency for people to base their judgments on information that is readily available to them, although it might not be accurate, is called:

Accepted Answer

A)  a bias toward implicit favorites. 
B)  an escalation of commitment. 
C)  a representativeness heuristic. 
D)  the availability heuristic. 
A)  a bias toward implicit favorites. 
B)  an escalation of commitment. 
C)  a representativeness heuristic. 
D)  the availability heuristic.

Question 18

A normative or prescriptive approach is one that describes how decision makers ideally ought to behave so as to make the best possible decisions.

Accepted Answer

A) True 
 B)False

Question 19

The best time to use a group is with complex decisions is when the group is heterogeneous and has a complementary mix of skills.

Accepted Answer

A) True 
 B)False

Question 20

One can prevent or diminish groupthink by:

Accepted Answer

A)  breaking the larger group into subgroups. 
B)  encouraging members to keep their skepticism about solutions to themselves. 
C)  sticking to the decision once it is made. 
D)  doing all of the above. 
A)  breaking the larger group into subgroups. 
B)  encouraging members to keep their skepticism about solutions to themselves. 
C)  sticking to the decision once it is made. 
D)  doing all of the above.

According to research, military leaders were found to have high scores in the ________ decision-making style.

If a person is more socially oriented in his/her approach to problems, if he/she tends to consider many broad alternatives, and have a strong future orientation, his/her decision style is most likely to be:

Identify the eight steps in the decision-making process.

The process of using the consensus of expert judges collected by letter or e-mail to make decisions is known as:

The administrative model of decision-making is fundamentally an intuitive process.

Orin is trying to persuade his date to go see the latest action movie. He has decided that what he needs to do is emphasize what she will miss, how hurt he will be, and that he will go anyway but with his other friends, something she doesn't want him to do. Orin has framed the issue in terms of:

If you want to frame a decision in such a way as to increase the likelihood that people will be more willing to take risks, you should:

A "predecision" is ________.

Discuss groupthink and ways to avoid it.

Group decision-making does have a few disadvantages, such as:

Nancy is in the process of deciding which markets her company should pursue in the next five years. Nancy is making a nonprogrammed strategic decision.

When a decision is made on concrete verifiable data, the decision is based on:

Individuals perform better than groups on:

Research shows that individuals will often ________ early in the decision process and then not seriously consider other options.

Describe the four common problems individuals must overcome to improve group performance. How can these problems be avoided?

The stepladder technique has the advantage of:

The tendency for people to base their judgments on information that is readily available to them, although it might not be accurate, is called:

A normative or prescriptive approach is one that describes how decision makers ideally ought to behave so as to make the best possible decisions.

The best time to use a group is with complex decisions is when the group is heterogeneous and has a complementary mix of skills.

One can prevent or diminish groupthink by:

The Field of Organizational Behavior

Organizational Justice, Ethics, and Corporate Social Responsibility

Perception and Learning: Understanding and Adapting to the Work Environment

Individual Differences: Personality, Skills, and Abilities

Coping With Organizational Life: Emotions and Stress

Work-Related Attitudes: Prejudice, Job Satisfaction and Organizational Commitment

Motivation in Organizations

Group Dynamics and Work Teams

Communication in Organizations

Conflict, Cooperation, Trust, and Deviance: Interpersonal Behavior at Work

Power: Its Uses and Abuses in Organizations

Leadership in Organizations

Organizational Culture, Creativity, and Innovation

Organizational Structure and Design

Managing Organizational Change: Strategic Planning and Organizational Development

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Exam 10: Decisions Making in Organizations

According to research, military leaders were found to have high scores in the ________ decision-making style.

If a person is more socially oriented in his/her approach to problems, if he/she tends to consider many broad alternatives, and have a strong future orientation, his/her decision style is most likely to be:

Identify the eight steps in the decision-making process.

The process of using the consensus of expert judges collected by letter or e-mail to make decisions is known as:

The administrative model of decision-making is fundamentally an intuitive process.

Orin is trying to persuade his date to go see the latest action movie. He has decided that what he needs to do is emphasize what she will miss, how hurt he will be, and that he will go anyway but with his other friends, something she doesn't want him to do. Orin has framed the issue in terms of:

If you want to frame a decision in such a way as to increase the likelihood that people will be more willing to take risks, you should:

A "predecision" is ________.

Discuss groupthink and ways to avoid it.

Group decision-making does have a few disadvantages, such as:

Nancy is in the process of deciding which markets her company should pursue in the next five years. Nancy is making a nonprogrammed strategic decision.

When a decision is made on concrete verifiable data, the decision is based on:

Individuals perform better than groups on:

Research shows that individuals will often ________ early in the decision process and then not seriously consider other options.

Describe the four common problems individuals must overcome to improve group performance. How can these problems be avoided?

The stepladder technique has the advantage of:

The tendency for people to base their judgments on information that is readily available to them, although it might not be accurate, is called:

A normative or prescriptive approach is one that describes how decision makers ideally ought to behave so as to make the best possible decisions.

The best time to use a group is with complex decisions is when the group is heterogeneous and has a complementary mix of skills.

One can prevent or diminish groupthink by:

The Field of Organizational Behavior

Organizational Justice, Ethics, and Corporate Social Responsibility

Perception and Learning: Understanding and Adapting to the Work Environment

Individual Differences: Personality, Skills, and Abilities

Coping With Organizational Life: Emotions and Stress

Work-Related Attitudes: Prejudice, Job Satisfaction and Organizational Commitment

Motivation in Organizations

Group Dynamics and Work Teams

Communication in Organizations

Conflict, Cooperation, Trust, and Deviance: Interpersonal Behavior at Work

Power: Its Uses and Abuses in Organizations

Leadership in Organizations

Organizational Culture, Creativity, and Innovation

Organizational Structure and Design

Managing Organizational Change: Strategic Planning and Organizational Development

Filters