Exam 7: Motivation in Organizations

Describe the difference between overpayment inequity and underpayment inequity.

Supervisors at the Johnson Corp. help introduce a work motivation program based on providing continuous informal and formal feedback. This action addresses the critical psychological state of:

In expectancy theory, ________ is the belief that one's performance will be rewarded.

Table 7.4 The production department is implementing a job design program. Alfonso has been given the responsibility. Leading a team of managers and hourly employees, Alfonso is to come up with the best way to implement the program. As techniques are discussed, it appears that the workers are reluctant to accept management's push to give each employee more tasks to perform while not increasing responsibility or the needed task skills. The hourly workers want more control over their jobs and greater responsibilities. Alfonso explains they still need to determine what elements need to be enriched for the program to work. He further explains that employees have reported through an organizational survey that their first desire is to experience meaningfulness in their jobs, and they don't really want increased responsibility and accountability, feeling it will add too much stress to their jobs. -Refer to Table 7.4. Based on the employee survey, which job dimensions should the group focus on enriching?

Arousal is critical to the process of motivation because it:

Stretch goals, in which managers perform tasks they have never done before, are known as horizontal stretch goals.

The degree of impact a job is believed to have on others is known as:

Feedback to employees is very important in enhancing employee motivation for goal attainment.

The key to equity theory is the:

According to one research study, employees in a large financial services company who had their jobs enlarged improved their performance:

The motivational fit approach specifies two traits as important. These are:

What is equity theory?

The motivational fit approach stipulates that motivation is based on the connection between qualities of ________ and requirements of the ________.

The extent to which a job requires doing different activities using several skills and talents is known as:

If a worker believes that his/her effort will result in excellent performance, and that the reward is one the worker values, but the worker does not expect that his/her performance will be rewarded, expectancy theory proposes that the worker's motivation will be:

The process of determining specific levels of performance for workers to attain and then striving to attain them is called:

What are the five core job dimensions identified by the job characteristics model?

The job enrichment process is said to increase a position's horizontal job loading.

Discuss the motivational traits that underlie the motivational fit approach.

A company's managers want to clearly link valued rewards to the job performances needed to attain them. Which of the following will help them accomplish that purpose?