Exam 8: Improving Interpersonal Communication

Baxter and Montgomery's Relational Dialectics Theory makes a strong case for a(n) _________________ focus when communicating with others.

The psychological concept of attitude represents the style in which we interact with the world around us, and particularly with other people.

The compromise conflict style is considered the best win-win approach to problem solving.

Josh and Sam were having a conflict about how to get their class project done by the deadline. Sam suggests, "Could we divide up the tasks and set deadlines for completion?" His suggestion represents the A of the A-E-I-O-U Model of Conflict Resolution.

Your textbook lists and describes three common myths about anger that can inhibit your ability to manage anger effectively. Choose two of these myths. Describe each myth and briefly explain why each myth is not true.

Passive, nonassertive communicators usually display all of the following characteristics except:

According to Myers-Briggs, we have preferred ways of thinking and behaving that can be divided into four categories. Which category identifies whether we approach the world and its challenges in a structured and organized way?

Mark agrees to take notes during an important meeting at which he disagrees with many of the group's decisions. The group asks him to bring copies of the notes to the next meeting so that everyone has a written record of the proceeding. At the next meeting, Mark is absent. At the following meeting, he tells everyone that he's still working on the notes. What sort of behavior does Mark exhibit?

Dennis is always organized. Because he likes to plan ahead, he develops lengthy "To Do" lists for the tasks he needs to accomplish. Which Myers-Briggs personality trait best reflects Dennis's organizational preferences?

Tony approaches conflict with an "I win, you lose" attitude. Which conflict style does this approach represent?

Relational Dialectics Theory identifies three major dialectics in close personal relationships: description versus evaluation, certainty versus provisionalism, and empathy versus neutrality.