Exam 8: Improving Interpersonal Communication

All of the following characteristics describe the benefits of assertiveness except:

Sharon believes that conflict should be dealt with openly and honestly. She is most likely from what type of culture?

The issue is not whether you are angry but how well you understand and manage your anger.

In dialectic terms, interpersonal relationships survive when we successfully negotiate the expression versus __________ dialectic.

In collectivist cultures, conflict

Enhancing your self-esteem and self-confidence is one benefit of asserting yourself.

Relational Dialectics Theory focuses on three major tensions between contradictory impulses in personal relationships. Identify the three dialectic tensions and define the contradictory impulses in each tension. Use examples to demonstrate your understanding of each tension and its impulses.

What is the correct order of steps in the six-step model of conflict resolution?

Wanda tends to focus on details and prefers to concentrate on one task at a time. Which Myers-Briggs personality trait best describes Wanda?

Shelley wanted to go to a fancy restaurant for her anniversary but her husband forgot about it. She was angry about his forgetfulness. Her anger is representative of which truth about anger?

According to Myers-Briggs theory, a judger is the opposite or counterpart of a feeler.

Relational Dialectics Theory recommends that best friends, romantic partners, and close family members should share all of their deepest feelings and most private secrets with one another.

After repeatedly telling her kids that she needed help cleaning the house, Tanya ended up cleaning it all on her own. When she talked with her kids about it, she said, "As a result of cleaning the house all by myself, I was exhausted and angry." This statement represents the Express part of the DESC Script.

In dialectic terms, interpersonal relationships survive when we successfully negotiate the integration versus __________ dialectic.

Which step in the DESC strategy for becoming more assertive is characterized in the following example? Explain what you want to happen while taking into account whether the other person can do what you request.

To avoid making personal attacks during a conflict, use "you" rather than "I" statements.

Oscar is very outgoing and tends to talk more than others. He enjoys working with other people. Which Myers-Briggs personality trait best describes Oscar?

According to psychologists Thomas and Kilmann, most of us use all five conflict styles in most situations.

Morgan is tired of fighting with her boyfriend all of the time, so she decides to give in to his demands for her to take few classes so that she can spend more time with him. Morgan's decision best represents what type of behavior?

People who are motivated to fulfill the needs of others tend to choose more competitive approaches to resolving conflict.